Company Document Product Strategy Underperforming Technical Team 
Boxes and Arrows
NOVEMBER 17, 2015
Designers yearn for a world where companies depend on their ideas but usually work in a world where design is just one voice. Developers own the code, business owns the proposition, yet design is considered a “service.” One team I’ve worked with helps bridge this gap on strategic projects by maintaining an “experience roadmap.”
BrainZooming
SEPTEMBER 13, 2016
My personal antipathy toward thought leadership strategy stems from a moment during corporate life. A peer was developing a “think piece” on the transportation industry’s and our company’s place role in its future. Employee Leader Strategy. Help employees develop as leaders. What to do?
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BrainZooming
NOVEMBER 2, 2015
Walmart, a brand often immersed in debates about poor employee treatment, is piloting new training for both front-line employees and in-store managers. Department managers are receiving training, greater authority, and latitude to manage their department teams. Documenting the Knowledge of Tenured Workers.
Taivara
JULY 23, 2018
If you have teams close to customers, working in the field, using your product everyday – they’ll often be a great source for early indicators of where existing products are missing the mark. As product managers or entrepreneurs, curiosity will ensure we always have a plan B. Good ideas often look bad.
Boxes and Arrows
JANUARY 7, 2013
If they’ve just spent hundreds of thousands of dollars on market research that doesn’t provide the answers you need, you also have the potential to make them look bad. The more brand-focused questions are things a visual or industrial designer will particularly want to know, though the answers can prove useful to the whole team.
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