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How Technology is Empowering the Modern Property Manager

Business and Tech

Elizabeth Francisco, president of ResMan, offers expansive insights from being a woman in business to the rapid advancement of property management technology. Bias showed itself as I came up through the multifamily industry and then in technology with investors, peers, competitors, and prospective customers.

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Behavioral Design Training

InnovationTraining.org

Find training resources related to behavioral design. Popularized by Stanford University Behavior Design Lab founder Dr. BJ Fogg, behavioral design thinking is a model and theory that seeks to understand behavior and the role it plays on consumer action. What is behavioral design? Image Source.

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Innovation fails because humans have emotions

Idea to Value

A while back, one of my consulting partners from another office asked me to review their client’s innovation process. Their team had been engaged to review why their innovation process was not delivering results. And this is where so often, promising innovation projects fail.

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Typology for Innovative Organizations

Open Innovation EU

It has been a while since Henry Mintzberg developed his influential work that made us aware of the importance of structures in organization design. Structures are no longer of primary focus in design organizations. Let me show you how the focus of organization design has changed over the years: Scholar. It enhances productivity.

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The Book that Took 9 Years to Publish

Stephen Shapiro

March 2011: I submitted the final manuscript to Penguin for Best Practices are Stupid. It covered a wide range of topics related to innovation: strategy, organization structures, measures, technology, and more. April 2011: Almost immediately after submitting the manuscript, I conceived the concept of a “Challenge Toolkit.”

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Best Practices are Stupid

Stephen Shapiro

As you read this and the other chapters, please remember that this book was published back in 2011. For a company that stood to lose billions of dollars in cleanup costs, relief payouts, and lost sales due to bad publicity, this approach might indeed have been a good strategy. These tips are designed to help you innovate differently.

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Clicking Fast and Slow

Boxes and Arrows

On the web, user interface design may work to either exacerbate or counteract these biases. This article will give a brief overview of the science then look at possible ways that design and implementation can be employed to support better judgements. Screen grab showing an Amazon review. Social and informational biases.