Rmukesh Gupta
JANUARY 22, 2023
One of the biggest news story this last Christmas season was the cascading effect of flights being cancelled by Southwest Airlines. According to their SEC filing, they had to cancel more than 16700 flights over the holiday period in December, costing them an estimated $725million-$825 million.
Gregg Fraley
APRIL 10, 2017
Improving Customer Service at United Airlines Requires a Paradigm Shift and Recognizing They Have a Problem. Creative Training Would Have Helped. 10 Things United Airlines Might Have Done (see below). Once again we have an incident of extremely poor customer service from a major airline. Just up the ante.
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Daniel Burrus
MARCH 1, 2023
From the iPod at Apple to the Happy Meal at McDonald’s—both digital and physical innovations in all industries have often stemmed from collaborative creativity at all levels. Southwest Airlines has a notable history with both intrapreneurship and solving both internal and external company pain points creatively.
Idea to Value
AUGUST 5, 2016
Buffet was speaking to his personal airline pilot Mike Flint, who was asking for some advice on how to prioritise the activities which will help his career. Warren Buffet really hit the nail on the head with this advice, as it is something which almost all creative people will struggle with. The power of the Two List system.
BrainZooming
JANUARY 9, 2018
With the help of over 1200 individual and company backers, Vickie successfully raised $83k in 30 days on Kickstarter to fund the project. Now Streaming: Extreme Creativity and Vickie Howell. However, you’re creative, whether it’s picking up a Fender Strat, or a paintbrush, or knitting needles, that is how you channel your creativity.
whataventure
FEBRUARY 16, 2018
Enjoy the following business model strategy to boost your creativity. Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. Singapore Airlines. We wish you all the best for your project, if you have any questions, please shoot us a message: hello@whataventure.com.
BrainZooming
NOVEMBER 14, 2018
I was standing in line at the Baltimore airport, about to board an earlier-than-planned Southwest Airlines flight through Chicago on my way back home. I see three take-aways from this story: The benefit of creative structure to generate LOTS of ideas, because the winner may be cool product name number eighty-three.
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