Michael Roberto
JANUARY 4, 2019
Source: Southwest Airlines Yesterday, Southwest Airlines co-founder and long-time CEO Herb Kelleher died at age 87. The company delivered strong profits, satisfied its customers, and kept its employees engaged and productive. What can we learn from Kelleher’s leadership at Southwest? You can’t just follow the herd.
Paul Hobcraft
JUNE 19, 2023
Highlight their positive outcomes, such as increased innovation efficiency, improved customer satisfaction, and market leadership. These examples can serve as proof of concept and inspire confidence in the potential value of the framework.
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Qmarkets
JUNE 1, 2017
His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.
Moves the Needle
JANUARY 30, 2019
Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Leadership Mindset A company’s leaders are paramount in driving the organization forward.
Qmarkets
JULY 8, 2017
His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.
Innov8rs
OCTOBER 21, 2022
It's about time we acknowledge the power of rebels, and create a supportive environment for them to unleash their talent, suggested Simone van Neerven, now Founder at reBella and Innovation Catalyst, and former innovator at KLM Royal Dutch Airlines, during our recent Innov8rs Unconference 2022. Here's what that means in practice.
Rmukesh Gupta
MARCH 1, 2016
This blog post is for you if you plan to become or already are a leader who intends to lead their team in a world where change is the only constant and engagement (employee/customer) is extremely difficult to build. So what are these leadership practices: 1. The answer usually showed itself.
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