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Enhance the Customer Experience Of Your Service Function With Machine Learning

Leveraging Networks

Enhancing your customer’s experience is an absolute necessity in the digital era of fierce competition for attention, views, and B2B (business to business) and consumer dollars. If you are not continuously innovating your service processes to offer the very best customer experience you are likely falling behind your competition.

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Finding a Viable Market – Quantifying the True Opportunity for Your Innovation

Taivara

You don’t have to attend both sessions, however, you will get the most out of attending both.Kevin Dwinnell is Commercialization Practice Leader for Taivara, a tech innovation and software development firm. Posted by Innovate New Albany on Friday, February 17, 2017.

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Feeling the Pain – Articulating the Problem your Business Solves

Taivara

If you missed Part 1 (Seizing the Right Market: Calculating the Potential of New Ideas), you can view the saved livestream of it in the Videos section of the Innovate New Albany Facebook page.Kevin Dwinnell is Commercialization Practice Leader for Taivara, a tech innovation and software development firm.

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Key Innovation Issues for 2016 and Beyond

Integrative Innovation

Reinvention through business model innovation. Accelerating dynamics and pace of disruption in most industries, in particular triggered by the pervasion of new technologies, lead to decreasing life times of existing business models. Let’s remind: One size does not fit all.

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Welcome to the New Era of Automation

Innovation Excellence

When Netflix put the Video Rental Retail stores in their coffins, there was still a sizable segment of people who missed the convenience, were suspect of a mail-order or streaming subscription service, or simply didn’t have the connectivity to enjoy it. Enter, RedBox. A new smart-automated adaptation of the Blockbuster model, scaled down to be.

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From product to business model innovation: TICK, the laundry on demand service from Migros.

The BMI Lab Blog

In fact, achieving results from a business model innovation process is possible with proper guidance and resources. At BMI Lab we have helped businesses that are experienced in product innovation but new to business model innovation. But of course, this kind of innovation is what we call incremental innovation.

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