Elevate the Customer Experience with Idea Management Software
IdeaScale
APRIL 28, 2020
Idea management has become an integral part of customer experience. Now that companies are turning to customers for ideas when creating new products, they’re finding the landscape has changed. According to a recent Gartner survey , over 80 percent of businesses expect to compete based on the benefits provided by stellar customer experience. This competition is driven by the ideas gathered from the customers themselves, which make it possible for businesses to address specific needs.
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