Wed.Jul 03, 2019

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These 3 Cognitive Biases Can Kill Innovation

Digital Tonto

The truth is that our most fervently held beliefs are often wrong. That’s why we need to make the effort to overcome the flawed machinery in our minds. Related posts: The New Era Of Cognitive. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Ways to Create a Customer Experience Strategy

IdeaScale

Customer experience is defined as the sum of all interactions between a customer and an organization. In order for businesses to stay relevant in 2019, they must have an excellent customer experience strategy or else they could be severely hurting their bottom line. According to a study conducted by the customer experience management software company Iperceptions , 64% of consumers find customer experience more important than price when making a purchasing decision.

Strategy 113
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Facilitating the Innovation Ecosystem Design

Paul Hobcraft

I do like to capture thoughts within Mind Maps. I am never sure if they work for others as the map maker does see things in his or her own way. In the end, it is seeing the other person getting it, that light bulb moment. I have a group of Ecosystem Mind maps but I thought I’d share this one here to trigger further the thinking that needs to go into building an Innovation Ecosystem.

Design 210
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A Strategic Approach to Starting a Successful Innovation Program

InnovationManagement

I’ve recently been advising a range of leaders in how to start successful innovation programs. A couple are relaunches of efforts that were abandoned in the past, and others are starting from scratch in organizations (and sectors) that are more comfortable with the status quo. The post A Strategic Approach to Starting a Successful Innovation Program appeared first on Innovation Management.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Starting With The Customer

Strategyzer Innovation

We use the value proposition canvas to help innovation teams design products and services customers actually want. Although one question we get all the time (especially from new users of the value proposition canvas) is: Do you always start with the customer? The last couple of decades have seen an overwhelming focus on customers. I have yet to advise a company whose vision or strategy doesn’t include an acute customer focus.

Design 74
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Reduce Fear to Release Potential

Innovation Excellence

Fear is a bigger factor in organizational life than we like to admit, and it works against many of the best-practices that are espoused by leaders and their gurus. Reduce fear, and a lot of good things can happen. To start with, I’ve found that senior people often have no idea how intimidated they make.

Change 62

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The digital workplace of the future

Exoplatform

The way we work has changed significantly in the last decades. Gone are the days of pen and paper, emails and static intranet solutions. The post The digital workplace of the future appeared first on eXo Platform Blog.

Change 52
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This One Smartphone Feature Could Potentially Save Your Child’s Life

Innovation Excellence

The tragic death of Mollie Tibbetts is a reminder that your smartphone has the potential to be a lifesaver, but only if you know how to use this critical feature. The Mollie Tibbetts tragedy that unfolded recently hits especially hard if you’re a parent. As the father of a young girl, I cannot begin to.

How To 56
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Transcending a Culture of Continuous Improvement

Mike Shipulski

We’ve been too successful with continuous improvement. Year-on-year, we’ve improved productivity and costs. We’ve improved on our existing products, making them slightly better and adding features. Our recipe for success is the same as last year plus three percent. And because the customers liked the old one, they’ll like the new one just a bit more.

Culture 49
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Future Insight: Changing the World with an Anticipatory Mindset

Daniel Burrus

We are at a unique point in human history, marked by accelerating global change and enhanced by technological advances. We are always doing the impossible. Agile organizations learned how to change rapidly, but with change accelerating, we must go beyond agility and learn to anticipate disruptive problems before they happen. A New Incentive. With over 500 known cycles that repeat, such as biological cycles, celestial cycles and business cycles, and predictable linear changes, such as the retire

Change 43
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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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‘Culture Matching’ with the Right Startups

Innovation Leader

“Corporate innovation…teams spend little time assessing culture’s role in…[working] with startups,” writes W.L. Gore’s Paul Campbell.

Culture 40
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#1,531 – The Inevitability of Babel Fish

Greatest. Idea. Ever.

We are only a few years away from having fully functional Babel Fish, the fabled technology From The Hitchhiker’s Guide To The Galaxy that would allow for near instantaneous real-time translation between speakers of different languages. In fact, Google’s Pixel Buds are already available in 40 languages and a whole host of other AI powered translation services are in use and on the rise.

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Execs Discuss Digital Challenges at Google

Innovation Leader

Our June roundtable focused on the challenge of creating an organization that is digital at its core.

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Notice: Maintenance on July 6th 2019 from 10 am to 12 pm CEST

ITONICS

In order to update critical parts of the ITONICS Cloud Solution, we will need to perform maintenance on Saturday, July 6th 2019 from 10 am to 12 pm CEST. The software will not be accessible during this time. We are sorry for any inconvenience. The post Notice: Maintenance on July 6th 2019 from 10 am to 12 pm CEST appeared first on.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Four reasons why innovation communication is essential for your innovation strategy

Idea Drop

George Bernard Shaw once said that the single biggest problem in communication is the illusion that it has taken place. This rings true for too many companies out there trying to navigate the innovation landscape – just because something has been said doesn’t mean that the message has been internalised by your team. However, as […].