Thu.Oct 20, 2022

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7 Traits of High-Performing and Innovative Teams

IdeaScale

While being able to do it all is often touted as a badge of honor, high-performing teams are the “secret sauce” behind brands including Apple, Disney, Amazon, and Google. When you build a team with specialized but complementary skill sets and create an environment that fosters innovation—the sky’s the limit. But what sets high-performing and [.].

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Tech Companies Innovate at the Edge. Legacy Companies Can Too.

Harvard Business Review

New tools make it easier to empower small-scale innovation among the employees who work most closely with suppliers, customers, and other stakeholders.

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The Triple Bottom Line Framework

Viima

Money, money, money. It wasn’t so long ago that it was always sunny in the rich man’s world. But today, things just aren’t that easy, and talking about money isn’t enough. Businesses cannot thrive and survive in a competitive environment with only one bottom line – profit. United Nations Global Compact report points out that such issues as poverty, an uneducated workforce, and resource scarcity will, and already is, causing issues for business growth.

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How to Gain a Competitive Advantage on Customer Insights

Harvard Business Review

The most valuable data is the data your competitors don’t have.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Five Lessons from a Harvard Professor on Selling with Service

Innovation Excellence

GUEST POST from Shep Hyken Most people think that customer service is a department that handles complaints and problems. There may be a department or contact center that does, but customer service is more than that. It’s a philosophy that must be embraced by everyone in an organization, and that includes sales. I had a […].

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What Is an Innovation Manager?

InnovationManagement

Innovation is a sector in which companies are putting an increasing amount of effort into optimizing, and with this growth comes new opportunities. Some of the roles that have sprung out of an increased focus on innovation are Chief Innovation Officer, Innovation Consultant, and, notably, Innovation Manager. Without context, it might be challenging to [.].

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Some AI Fun

Stephen Shapiro

I’m playing around with various AI softwares. Just for fun. One is DreamStudio. Just give a brief description of what you want it to create, and it does it. Not always well. But it tries. To be clear, the system does not copy and paste of stock photos. These are generated from scratch. Therefore each picture is unique – and sometimes a little weird.

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How Confidence Is Weaponized Against Women

Harvard Business Review

It’s a problem when women are perceived as too confident. Or not confident enough.

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How to Succeed at Opportunity Discovery

Moves the Needle

Opportunity discovery is the practice of figuring out where a business can find new growth. It’s the phase that comes before customer discovery and before product idea. (You can actually start with either of those, but one should take a big step backward to learn more about the actual opportunity.). There are 4 parts to opportunity discovery: 1) Build the “Sandbox” ; 2) Observe the Environment ; 3) Find the Personas ; and 4) Define the Jobs.

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Don’t Abandon Your Just-In-Time Supply Chain, Revamp It

Harvard Business Review

Building in strategic buffers can make it more reliable.

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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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What schools miss when they’re missing relationship data

Christensen Institute

A few months ago, a new study in Nature revealed a key predictor of economic mobility: connectedness. Specifically, researchers at Opportunity Insights found that relationships with higher-income students dramatically improved low-income students’ chances of upward mobility in adulthood, even more than traditional success metrics like school quality.

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