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Rethinking Meetings and Conference: Don’t Automate, Innovate

Stephen Shapiro

Michael Hammer, the father of business process reengineering, wrote a seminal Harvard Business Review article titled “ Reengineering Work: Don’t Automate, Obliterate.”. Back then, companies would use software to automate bad processes, speeding up bad results. The conference industry is based around events. Automation.

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Design Thinking New Ways of Learning & Working

InnovationTraining.org

Many weeks ago I saw the first social media post from someone being “suddenly remote” due to COVID-19 and wondering what tools they should use for online collaboration. This seemed like a design thinking challenge emerging. We took this on as a design thinking project and used a Miro online whiteboard.

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How to Make Virtual Training More Engaging: Your 7-Step Guide

CMOE

Knowing how to make virtual training more engaging is crucial to meet the needs of the workforce. With virtual training front and center, business leaders must find strategic ways to spark community and engagement in their learning programs. This actionable guide will demonstrate how you can engage your team.

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How to Properly Engage with Customers to Receive Meaningful Insights

Moves the Needle

The rise of online ratings and reviews, social media where product stories are shared (both good and bad), and the overwhelming amount of information means that grabbing attention in this endless fight for eyeballs is a daunting task. Engage with Your Customers Differently . Designers should be out doing this.

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Measuring Innovation Performance

Why do only a third of the organizations worldwide have formal innovation metrics in place despite accepting that innovation is critical to survival? Download this eBook to learn about the 5 basic principles that guide every successful innovation process.

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Unleash Your Visual Superpower!

Boxes and Arrows

From start-ups to banks, design has never been more central to business. Yet at conference after conference, I meet designers at firms talking about their struggle for influence. Why is that fabled “seat at the table” so hard to find, and how can designers get a chair? Does a designer just make pictures?

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5 Challenges of Virtual Facilitation & How You Can Solve Them

CMOE

The guide below is designed to help you overcome challenges that arise in virtual facilitation and elevate your capabilities. With participants live on camera, you can see levels of engagement and how participants are reacting to your facilitation. Be sure to use movements like hand gestures to elevate engagement.