article thumbnail

Survey: GenAI Is Making Companies More Data Oriented

Harvard Business Review

Although cultural change generally requires human intervention, it appears that new technology — especially a new technology like generative AI that captures human imaginations — can play a role in catalyzing a data-oriented culture.

Survey 119
article thumbnail

Mastering the Art: Using Organizational Culture for Business Agility and Resilience

Leapfrogging

The Power of Organizational Culture Organizational culture is the bedrock upon which companies build their strategies and operational approaches. Recognizing the profound effect of culture on every aspect of your organization is the first step toward leveraging it for business success.

Agile 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Your Data Strategy Needs to Include Everyone

Harvard Business Review

An entirely new “management paradigm” for data is needed. As used here, a “management paradigm” embodies a common language, a holistic vision of the ways data should contribute, a clearly defined organizational structure showing how data integrates across the organization, along with clear roles and responsibilities for all involved.

Data 142
article thumbnail

You Need More Than Data to Understand Your Customers

Harvard Business Review

Today we have more data than ever before, yet marketers still struggle to understand their customers. They produced a cultural bible of sorts that chronicled a series of beliefs, artifacts, behavioral rituals, and language that constitute the McDonald’s fandom. That’s because today’s marketers have mistaken information for intimacy.

Data 156
article thumbnail

Quantifying a Culture of Innovation

Examining five years of anonymous data from over 6 million users in 170+ countries, Spigit has discovered that a culture of innovation can be measured – with a 99% statistical confidence level – by a metric called "ideation rate." Download the eBook now for an in-depth look at this groundbreaking study.

article thumbnail

Cultivating Excellence: Leveraging Change Management for Organizational Culture Transformation

Leapfrogging

The Imperative of Organizational Culture Defining Organizational Culture Organizational culture embodies the values, beliefs, and behaviors that determine how your company’s employees interact and handle business transactions. For leaders, recognizing the need for change is the first critical step in this journey.

Culture 100
article thumbnail

Retaining the Best of Your Culture Amid Organizational Change

Harvard Business Review

While leaders are often focused on how to transform their organizations — and, specifically, their cultures — an equally difficult challenge is keeping a culture steady. As companies go through big changes, they need to retain the best elements of their shared assumptions, values, and common behaviors.

Culture 134
article thumbnail

Driving Discovery and Experimentation in your Organization

Speaker: Teresa Torres, Product Discovery Coach, Product Talk, David Bland, Founder and CEO, Precoil, and Hope Gurion, Product Coach and Advisor, Fearless Product LLC

But to make progress, you can't let things slow to a crawl while you focus resources on gathering data. How to build leadership support for a culture of experimentation, no matter how mature your organization is. This is where continuous discovery and experimentation come in. How to accept and mitigate risk.

article thumbnail

The Modern Customer Success Playbook

The evolution of every high-functioning, effective customer success strategy centers around three C’s: connected experiences, an engaging customer journey, and a culture built on customer-centricity. Satisfaction won’t cut it. But where do you start?