Encourage Your Team to Escalate Issues on Technical Projects
Harvard Business Review
OCTOBER 26, 2023
In the aftermath of a very public system failure or a project going significantly over-budget, a key question that’s often asked is: “Why didn’t anyone bring this to our attention?” The root causes of why people fail to escalate issues (even when they know it’s the right thing to do) fall into both organizational and systemic categories.
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