Mon.Nov 06, 2023

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What the Next Generation of Project Management Will Look Like

Harvard Business Review

Traditional project management skills, such as project governance or project management methodology, aren’t sufficient to meet changing organizational needs. Gartner recently surveyed 373 project management leaders to identify the “next generation” skills — from organizational awareness to financial acumen — that have a disproportionate impact on performance.

Project 142
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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. The agent knows just how to console them — that’s the future we can build. As the sun rises on a new business horizon, a transformative alliance between Artificial Intelligence (AI) and Design Thinking is crafting a future where technology


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To Put Your Company Values into Action, Create Working Agreements

Harvard Business Review

Eighty percent of employees work for organizations that have stated values, but only 23% agreed that they could apply those values to their everyday work. The authors explore that disconnect and present a more effective, alternative way for leaders to foster shared understanding, language, and accountability in their organizations: working agreements.

Company 138
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A Quantum Computing Primer

Innovation Excellence

GUEST POST from Greg Satell Every once in a while, a technology comes along with so much potential that people can’t seem to stop talking about it. That’s fun and exciting, but it can also be confusing.

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LLMs in Production: Tooling, Process, and Team Structure

Speaker: Dr. Greg Loughnane and Chris Alexiuk

Technology professionals developing generative AI applications are finding that there are big leaps from POCs and MVPs to production-ready applications. They're often developing using prompting, Retrieval Augmented Generation (RAG), and fine-tuning (up to and including Reinforcement Learning with Human Feedback (RLHF)), typically in that order. However, during development – and even more so once deployed to production – best practices for operating and improving generative AI applications are le

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How Leading Consultancies Can Better Manage AI Risk

Harvard Business Review

In an age when AI-powered tools are reshaping industries, consultancies are embracing the potential of AI copilots to revolutionize their services. From PwC’s ChatPwC to McKinsey’s Lilli, KPMG’s KymChat, and more, the surge of AI integration echoes historical inflection points like the internet’s global connectivity and the industrial revolution’s manufacturing shifts.

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How Lean Agile Methodology Can Help You Avoid Waste


Waste in project management refers to any resource or effort expended without adding value to the project's ultimate goals and objectives. Waste can manifest in various forms throughout the project lifecycle and significantly impact a project's success. Adopting Lean Agile project management principles, which maximize value while minimizing waste, is essential to mitigate waste in project management.


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Former Mass. governor moves to support employment with college

Christensen Institute

As the pace of technological change accelerates and the half-life of skills continues to shrink, what students must learn is becoming less specifiable, predictable, and verifiable ahead of time. The implications for colleges are many, but one of the clearest is that the importance of learning by doing will continue to elevate in importance. As a result, colleges will need to create more connections to the world of work—whether through projects, apprenticeships, internships and externships, or wo

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Research: A Growth Mindset Can Boost Support for Increasing the Minimum Wage

Harvard Business Review

In 10 studies with over 3,000 participants in the U.S. and India, participants with a growth mindset supported increasing low-wage workers’ compensation more than those with a fixed mindset.

Study 116
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Customer Experience: Does it End with a Bang?

Michael Roberto

HBS Working Knowledge reports on interesting new research from Professor Julian De Freitas. He has studied customer journeys, and he finds that a strong memorable moment at the end of a customer journey can help shape a very positive longlasting impression. As I read about the research, I was reminded about an article I read some years ago regarding Ritz Carlton's legendary customer service.

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Should I Change My Last Name?

Harvard Business Review

Professional and practical matters to consider if you’re getting married.

Change 77
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How to Achieve Product-Market Fit

Speaker: Dan Olsen - Product Management Trainer and Consultant, Author, and Speaker

Everyone working on a product is trying to achieve the same goal: product-market fit. But most products fail to do so. In this webinar, product management expert Dan Olsen will share his simple but effective framework for achieving product-market fit from his book The Lean Product Playbook. He will explain his Product-Market Fit Pyramid and The Lean Product Process, a 6-step methodology that guides you through how to: Determine your target customer Identify underserved customer needs Define your

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How to Go Beyond the Team Leader Overload Syndrome

Idea Champions

Most people who are in a leadership position often find themselves overloaded and overwhelmed. "Too much to do and not enough time," is their mantra. And here's why: 1. They haven't established clear expectations with their team 2. They don't totally trust the people they lead 3. There are insufficient standards of excellence 4. They want everyone to like them 5.

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