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Creating Innovation Connections as the Customer Advocate

IdeaScale

They did just that, and by 2011, e-books sales surpassed sales of print books. In fact, by April 2011, Amazon became the world’s largest e-book retailer. They can find product reviews—whether positive or negative, can post their own reviews, can interact with other customers, and can even sell their used products back to others.

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Best Practices for Internal Crowdsourcing: Lessons Learned from NASA

IdeaScale

NASA’s Center of Excellence for Collaborative Innovation — a crowdsourcing platform — unveiled their best practices for approaches to problem-solving on a recent webinar in a move to share what they’ve learned to help others. Do you want to know the secrets for success through internal crowdsourcing and innovation storytelling?

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Smart Service Canvas

ITONICS

Services that aggregate and analyze data through intelligent technical systems or platforms to create customer value are called smart services. The service provider has to find out which Interaction Level is requested and appreciated by the customer and feasible from a technological point of view. Ecosystem Perspective.

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The Book that Took 9 Years to Publish

Stephen Shapiro

March 2011: I submitted the final manuscript to Penguin for Best Practices are Stupid. It covered a wide range of topics related to innovation: strategy, organization structures, measures, technology, and more. April 2011: Almost immediately after submitting the manuscript, I conceived the concept of a “Challenge Toolkit.”

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Typology for Innovative Organizations

Open Innovation EU

New generations, societal change, sustainable goals and disruptive technology require organizations to be much more flexible, self-reinventing organisms that don’t fit above-mentioned design principles. 2015, Christensen, 2011, Birkinshaw & Gibson, 2004, Kelley, 2005). MIT Sloan Management Review, (4), 47–55.

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Best Practices are Stupid

Stephen Shapiro

As you read this and the other chapters, please remember that this book was published back in 2011. For a company that stood to lose billions of dollars in cleanup costs, relief payouts, and lost sales due to bad publicity, this approach might indeed have been a good strategy. But I completely forgot to include the introduction.

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When Pundits Say That Robots Will Take Our Jobs, Remember These 4 Things

Innovation Excellence

So, in a manner of speaking, 90% of American agriculture workers lost their jobs, mostly due to automation. Borders filed for bankruptcy in 2011 and was liquidated later that same year. So even in highly technical areas, the ability to communicate and collaborate effectively is becoming an important skill.