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2024: A Pivotal Year

Digital Tonto

The post 2024: A Pivotal Year first appeared on Digital Tonto. The truth is that you only lose when you quit. I have no idea how this year will turn out. I do know that, whatever happens, it will not be the end of the story. CLICK TO READ MORE.

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24 Customer Experience Mistakes to Stop in 2024

Innovation Excellence

GUEST POST from Shep Hyken My friend and fellow Customer Experience (CX) expert Brittany Hodak and I recently began a 52-week series for 2024 titled Shep and Brittany’s Super Amazing Show. In the second episode, rather than talk about what to do in 2024, we shared several tips on what not to do. More specifically, […]

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Startup Database: Best Startups to Watch in 2024 (Updated Monthly)

HYPE Innovation

In the ever-evolving business landscape, a new wave of startups is promising to make its mark in 2024. These early-stage businesses are driven by visionary leaders, disruptive technologies , and an eagerness to solve real-world challenges.

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9 Trends That Will Shape Work in 2024 and Beyond

Harvard Business Review

In 2023, organizations continued to face significant challenges, from inflation to geopolitical turmoil to controversy over DEI and return-to-work policies — and 2024 promises more disruption.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond. Anticipated future use cases as we project into 2024 and beyond. Delve into the diverse use cases where data analytics plays a pivotal role.

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2024 Innovation Resources Summer Edition: Entrepreneurial Books, Podcasts and Tools

Innovators Alliance

These resources have come directly from IA members over the first half of 2024 – we hope you can dig into these innovation resources this summer! Earlier this year we updated our IA Member Check-in process to include a question that asked members about their recommended entrepreneurial books, podcasts and tools.

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Corporate Innovation in 2024

Innov8rs

Looking forward to 2024, what’s coming at us, and how can we as innovators make a difference? Late December, we hosted a global conversation with leading experts sharing their perspective about what will (not) change for corporate innovation in 2024. Here's what they shared. Here's what they shared. Here's what they shared.

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Breaking New Ground: Managing Innovation Fatigue With Effective Automation

Speaker: Gary Dmitriev

He'll discuss: How to identify your specific automation needs Best practices for evaluating and selecting automation tools Practical guidance on technology implementation Insights into long-term benefits and potential pitfalls Maintaining team motivation and avoiding burnout 📅 August 8, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT

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How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

📅 September 18, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm BST Successful real-world examples of data-driven personalization and data-driven shopping experiences. Using your loyalty program as a data flywheel, driving better outcomes for members and brands.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

📅 June 20, 2024 at 9:30 am PT, 12:30 pm ET, and 5:30 pm GMT Gradually upgrade your systems for continuous improvement. Debunk myths about modular strategies and understand their simplicity. Distinguish credible vendors from the pretenders in a crowded market.

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Demystifying DAPs: A Practical Guide to Digital Adoption Success

Speaker: Pulkit Agrawal

📆 August 15, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours! Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

📆 October 10, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours! Saving the Day: Case studies demonstrating how successful AI implementation can solve common product management challenges.

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How To Get Promoted In Product Management

Speaker: John Mansour

Attendance of this webinar will earn one PDH toward your NPDP certification for the Product Development and Management Association.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

📅 May 2, 2024 at 11:00 am PT, 2:00 pm ET, 7:00 pm GMT Use Product Management Today’s webinars to earn professional development hours! Discover how the symbiotic relationship between product managers, UX/UI designers, and developers can transform pitfalls into opportunities, propelling your product outcomes to unprecedented heights.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

In this session we’ll cover: A pulse check on retailers’ priorities heading into 2024 Cross-channel personalization and cracking frictionless omnichannel CX AI and the potential for personalization Our recommendations based on the state of the industry Don’t miss out and sign up today!