article thumbnail

How could SouthWest Airlines spend A Billion Dollars for IT Modernisation

Rmukesh Gupta

One of the biggest news story this last Christmas season was the cascading effect of flights being cancelled by Southwest Airlines. According to their SEC filing, they had to cancel more than 16700 flights over the holiday period in December, costing them an estimated $725million-$825 million.

article thumbnail

Boeing Seeks Fresh Thinking with Open Innovation

IdeaConnection

An artificial intelligence-based platform to help airline pilots with situational awareness and decision-making.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Four Mind-Bending Business Models to Shake Up 2016

Leapfrogging

Proactive Intelligence – Think About How Your Customers Think. Consumers increasingly expect companies to use artificial intelligence to delivery truly smart products and personalized services. The airline created branded packets of chips, candy and cereal bars that doubled as tickets for a Transavia flight.

article thumbnail

Four Mind-Bending Business Models to Shake Up 2016

Leapfrogging

Proactive Intelligence – Think About How Your Customers Think. Consumers increasingly expect companies to use artificial intelligence to delivery truly smart products and personalized services. The airline created branded packets of chips, candy and cereal bars that doubled as tickets for a Transavia flight.

article thumbnail

Building the innovation stack

Paul Hobcraft

Our approach today is to reduce complexity as early as possible and make decisions perhaps too early; we often stop the additional learning by further probing and gathering. Examples like IKEA, Square (Jim McKelvey’s solution), and Southwest Airlines are credited with creating innovation stacks.

article thumbnail

Robotic Process Automation: what changes with the automation process

mjvinnovation

By 2020, automation and artificial intelligence will reduce the needs of employees in shared service centers by up to 65%, according to Gartner, who also says that the RPA market will exceed $ 1 billion worldwide by 2020. It automates high-order tasks that, in the past, required perceptual and communication skills. Seek expert help.

Change 52
article thumbnail

Robotic Process Automation: what changes with the automation process

mjvinnovation

By 2020, automation and Artificial Intelligence will reduce employee needs at shared service centers by as much as 65 percent, according to Gartner, by 2020, the RPA market will exceed $1 billion worldworld. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line.

Change 75