The Knowns and Unknowns of the Front End of Innovation

HYPE Innovation

Secretary of Defense Donald Henry Rumsfeld, who mentioned “unknown unknowns” (Rumsfeld, 2002). The above quote is from the former U.S. Since then, people have started using quadrants of knowledge, i.e., known known, known unknown, unknown known, and unknown unknown, to understand and explain the nature of risk but also of leading to an opportunity. For innovators so much of innovation is hard to detect, it needs discovery and working through these quadrants of knowledge as well.

Comment on Innovation Minute #25: How to Conduct Healthy Experiments by Fraser Liscumb

Stephen Shapiro

Our Hub mandate in 1996 was to change not what the system did but how it did it and 80% of what we tested is now growing in the Global marketplace, The last 20% was a more advanced 21st century form of Crowd Funding was seen as to innovative and to disruptive in 2002 to be supported and the technology to expand beyond a single community collaboration system is still not been able to transform it to go beyond a silo technology.

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How the current patent system actually hurts innovation (and how patent trolls are being fought)

Idea to Value

For example, here is a patent granted to a person in 2002 for his description of “ How to swing on a swing “ Now, I’m no rocket surgeon, but I’m pretty sure I was swinging on a swing before 2002! He was awarded a patent for his design in 2002, and then spent several years trying to get licensing agreements or investors to monetise his idea.

System 154

Companies can leverage ESG for growth and increased revenue: Even during the COVID-19 pandemic

Xinova

In May, 2002 Richard founded Transcarta, which focuses on assisting financial services companies with […]. Companies can leverage ESG for growth and increased revenue: Even during the COVID-19 pandemic by Richard Hartung Richard Hartung has over 20 years of experience in the payments and consumer financial services industry with extensive experience in the Asia Pacific region.

Who were the Greatest Britons?

Destination Innovation

In 2002 the BBC ran a poll to determine who the public considered to the the greatest British people of all time. It was broadcast as a TV programme and you can see the full list of 100 names at 100 Greatest Britons. It includes some odd nominations including the engineer Brunel at #2 (voted for by the students at Brunel University), Diana, Princess of Wales at #3 and the actor Michael Crawford at #17.

Air Jordan: How Nike Created A Brand That Drives Culture

Game-Changer

And why are they still so sought after even though Michael Jordan last played a game in 2002? According to Nike Inc.’s ’s fourth-quarter 2018 earnings release on June 28, the company reported that Jordan brand revenue was down 8% to $2.86 billion this year versus $3.1 billion in the same period last year. Some argue that Jordan Brand’s popularity is waning. But that’s still a lot of money from just one brand. And the main revenue driver are Air Jordan sneakers.

The Evolution of My Speaking Video

Stephen Shapiro

So with that as background, here’s the evolution of my speaking video, starting with my first one from 20022002: Style over Substance (3 minutes). In a post last week, I shared with you my most recent demo video. Over the years, I’ve had several different versions. In this post, I share my four primary demo videos from over the years. Although I’ve had other videos for specific purposes (e.g.,

Video 54

Third Place and the Starbucks empire: the user experience at the heart of strategy

mjvinnovation

In 2002, in his book Celebrating the Third Place , Oldenburg classified the “popular coffee shop chain” as a facsimile of a third space, citing its “high volume and fast turnover operations that present an institutional environment at an intimate level.”.

Digital Twins: what it is, how it works, and the advantages of this technology

mjvinnovation

Originally, this term was coined by Dr. Michael Grieves in 2002. Have you heard of Digital Twins? Do you know how the tools and methods under this concept work? It is capable of creating virtual models of objects, processes, and large systems.

How to Optimize Email Marketing for the New Normal of COVID-19

Brunner

A 2% increase in customer retention has the same effect as decreasing costs by 10% (Murphy & Murphy, 2002). There’s no doubt digital experiences have been groundbreaking this year—even amidst a global pandemic. Instead of the usual COVID-19 statement, let’s take a look at what we’ve learned and where we are now. So, when it comes to an effective email strategy you’ll be able to make practical moves to improve results.

Innovation Insights from Jeff Bezos and Amazon

Destination Innovation

Although its sales of new books were growing very healthily, in 2002 Amazon introduced a service whereby people could sell second-hand books through the company’s website. As a boy brought up in Florida, Jeff Bezos developed a keen interest in computers. He graduated from Princeton in 1986 with a degree in computer science and electrical engineering.

Optimistic CEO, Pessimistic CFO: Optimal Pairing?

Michael Roberto

They studied 2,356 companies between 2002 and 2013. Here's their description of the research : We culled transcripts of conference calls between 2002 and 2013 involving both the CEOs and CFOs, and measured the executives’ optimism and pessimism by analysing their use of positive and negative words. Source: maxpixet.net Insead Professor Guoli Chen and University of Miami Professor Wei Shi have conducted some fascinating new research on mergers and acquisitions.

There are Knowns and Unknowns in Innovation: Let’s Manage Them Differently

Paul Hobcraft

Secretary of Defense Donald Henry Rumsfeld, who mentioned: “unknown unknowns” (Rumsfeld, 2002). This quote is from the former U.S. Since then, people have started using quadrants of knowledge, i.e., known known, known unknown, unknown known, and unknown unknown, to understand and explain the nature of risk but also of leading to an opportunity. For innovators so much of innovation is hard to detect, it needs discovery and working through these quadrants of knowledge as well.

Customer Orientation Effects on Innovation

Integrative Innovation

A disruptive innovation is a new offering that introduces a different set of performance attributes relative to what already exists, and this set of attributes is initially attractive to an emerging customer segment but unattractive to mainstream customers (Adner, 2002; Christensen, 1997). There is a lot of dicussion around how customer orientation effects innovation.

Moneyball for Innovation Part 1: A New Set of Metrics for Measuring Real Innovation

The Vault

The bestselling book by Michael Lewis, as well as the movie of the same name, written by Aaron Sorkin, tells the compelling tale of how the Oakland A’s baseball team adopted/developed the Moneyball concept in 2002, and thereafter enjoyed a decade of success way out of proportion to the relatively small budget they had for players. Moneyball ….

ISS Software GmbH and Wazoku partner to revolutionise the German insurance industry

Wazoku

Set up by Sopra Steria AG in 2002, ISS Software GmbH provides its customers with more than technical excellence, expertise and cost reduction. ISS Software GmbH and Wazoku are set to transform the German insurance sector by enabling the co-creation of new solutions for insurance organisations for and in collaboration with the wider industry.

Elon Musk – Serial Entrepreneur and founder of Tesla Motors and SpaceX

Destination Innovation

It became PayPal and he held 11% of the stock when it was sold to eBay in 2002 for $1.5B. Elon Musk was born in South Africa in 1971. He got his first computer at the age of 8 and started to program. At 17 he went to University in Canada and subsequently settled in the USA where he founded a company, Zip2, which provided online travel guides. Zip2 was an early internet success and in 1999 he sold it to Compaq Computer Corporation for $330m.

#1,639 – Wolfram’s Physics Project and the Elusive Theory of Everything

Greatest. Idea. Ever.

’ But then Wolfram, who splits his time between science (he began as a particle physicist and in 2002 wrote a controversial 1,280-page manifesto about the computational nature of the universe) and commerce (he’s the CEO of the 800-person company Wolfram Research), started getting emails from friends, acquaintances, and total strangers stuck at home, who suddenly had time to pursue intellectual projects. Stephen Wolfram isn’t a house hold name yet but he should be.

Innovation Networks – Needed Now More Than Ever

The Inovo Group

Cultivating Communities of Practice ; Harvard Business Review Press; January 8, 2002. Norton & Company; May 2002. In 1995, Nonaka and Takeuchi published their seminal book ‘ The Knowledge Creating Company ’ and in 2000 Etienne Wegner published his book on ‘ Communities of Practice ’ and in 2002 another book (along with Richard McDermott) on ‘ Cultivating Communities of Practice ’.

How to spend $200+ Billion for a Train Wreck

Mills-Scofield

2002: AT&T sells AT&T Broadband to Comcast for $47.5B Once upon a time, a paragon of American innovation lost its way. It embodied Einstein’s definition of insanity, spending over $200B for a train wreck… and they’re doing it again. The story starts in the last century and my part about 28 years ago. In the early 90’s at AT&T, I was on a ‘special project’ with some friends to design the next generation core domestic network.

Networks, Communities, Ecosystems and Platforms

Open Innovation

For Silicon Valley and most researchers, the “platform” definition is the sort of ICT platform identified by Bresnahan & Greenstein (1999) and studied by Gawer & Cusumano in their 2002 book. Harvard Business School Press, Boston (2002). I’m now home after 3 conferences and 2 weeks on the East Coast. During the trip, much of my time — and all of my speaking roles — was spent talking about networks, communities, ecosystems and platforms.

Research in 3D printing innovation

Open Innovation

In many ways, 3D printing research reminds me of open source software research in 2001 or 2002. Frank Piller (photo by Joel West) On Tuesday, Frank Piller and I hosted a successful workshop on 3D printing at RWTH Aachen. About 30 people attended the workshop: half from RWTH Aachen, the rest from other academic venues and a few from industry. Frank says there is an explosion of research on 3D printing (i.e.

Why Resilient Companies Embrace Strategic Innovation

Legacy Innovation Group

The characteristics of resilient business organizations were well reflected in Diane Coutu's 2002 HBR article "How Resilience Works" There, what we now think of as innovators were known as bricoleurs, and their trade as bricolage (so-named by the French anthropologist Claude Levi-Strauss). Why Resilient Companies Embrace Strategic Innovation. Dec 15, 2014 | Anthony Mills.

Has COVID-19 led us into a Collapse scenario?

mjvinnovation

He revisited this model in Advancing Futures (2002). What is a Collapse Scenario? Let’s take a step back and dig a little deeper into the theory behind Futures Studies and Futures Design in order to contextualise “scenario” and “collapse”. Scenarios are one of the backbones of Strategic Foresight and Futures Studies.

Top Creative Clicks for the Week – Labor Day and Facebook. Is God an Algorithm?

BrainZooming

INDEX: Award was conceived in 2002 as a world event for design and was awarded for the first time in 2005. A friend recently told me a story about her friend whose grandmother, after engaging with Facebook, said the most wonderful thing. I’m paraphrasing, but it was something like this, “Ya know when I read Facebook, there is all this wonderful stuff, and I don’t how it got there. It’s like God is speaking to me.”. I love this idea so very, very much. Maybe it’s God.

Become proactive instead of reactive with Future Designs

mjvinnovation

He revisited this model in Advancing Futures (2002). What is a Collapse Scenario? Let’s take a step back and dig a little deeper into the theory behind Futures Studies and Futures Design in order to contextualize “scenario” and “collapse”. Scenarios are one of the backbones of Strategic Foresight and Futures Studies.

Hidden tools at my fingertips

100%Open

2002 ) Barcoding time is a process that kills creativity, as do all these teasing distractions surrounding you. It’s an ugly truth that in life, time is money, and by attending Tony Harmer’s ‘Content Velocity with Adobe Creative Cloud’ seminar last Thursday, I was led to understand that how, as a designer, it was possible to create great content even faster.

Tools 46

Patent Quality and Utility Essential to Patent Owners

Anaqua

Filed back in 2002, 124 Grants are still active in this very large family relating to video encoding technology. By Matt Troyer, Director of Patent Analytics at Anaqua. As we prepare our 2018 year in review of the USPTO patent and publication statistics, we see a year where patent quality and utility to the patent owner is more important than ever. This results in little movement in the overall numbers, but what we believe is likely to be an overall increase in patent quality.

2018 Patent Analysis: Patent Quality and Utility Essential to Patent Owners

Anaqua

Filed back in 2002, 124 Grants are still active in this very large family relating to video encoding technology. By Matt Troyer, Director of Patent Analytics at Anaqua. As we prepare our 2018 year in review of the USPTO patent and publication statistics, we see a year where patent quality and utility to the patent owner is more important than ever. This results in little movement in the overall numbers, but what we believe is likely to be an overall increase in patent quality.

The Past and Future of Experience Design

Boxes and Arrows

Ten years ago, when I wrote The Making of a Discipline: The Making of a Title, 2002, there was a big debate on: Is experience design about online and mobile interfaces or is it something more? I believe the term (and industry) of experience design narrowly dodged a bullet that almost killed it in 2001 or 2002, collapsing under the weight of its own self-importance.

A brief history of work, innovation and skills in the UK

Wazoku

2002 – The social network By this time, social media was rapidly growing with the launch of LinkedIn and MySpace in 2003, and Facebook in 2004. There’s no question the world of work has evolved over time. Advances in mechanisation, mass production and, more recently, technology have shaped where and how we work, as well as what we produce.

4 Companies Leading the Way in Customer Experience

Planview Spigit

The expectations of millennials (born between 1982 and 2002) differ from previous generations. Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. Brands like Apple, Disney, Zappos, and Amazon are front of mind during conversations about memorable customer experiences.

How to Nail Your Most Valuable Metrics Using the Customer Journey

Moves the Needle

Their messaging, circa Jan 25, 2002: "new all purpose, premium household cleaners that add elegance and sophistication to home and life." The Customer Journey Everyone is on a journey. Some quite consciously, others perhaps unknowingly, but they still are moving, evolving, and hopefully growing. Businesses are inevitably a part of the journey. Through their products and services, they influence the experience. Their influence might be, quite frankly for better or for worse. Or both.

LEAN 61

4 Companies Leading the Way in Customer Experience

Planview Spigit

The expectations of millennials (born between 1982 and 2002) differ from previous generations. Editor’s note: the following article is a guest post by Shay Namdarian, GM of Customer Strategy at Collective Campus. It is no coincidence that the most innovative brands in the world are also leading the way in customer experience. Brands like Apple, Disney, Zappos, and Amazon are front of mind during conversations about memorable customer experiences.

What do you need to innovate?

David Marks

When Amazon Web Services (AWS) was introduced back in 2002, Amazon was a fledgling web retailer mainly known for selling books cheaply. Why are some companies more innovative than others? Scan the literature and you are bound to collect a conflicting array of answers. They are better led. No, they are culturally open. No, they have more efficient processes. They are particularly attuned to customer concerns. Wrong! They understand technology better. They are risk takers.

What do you need to innovate?

David Marks

When Amazon Web Services (AWS) was introduced back in 2002, Amazon was a fledgling web retailer mainly known for selling books cheaply. Why are some companies more innovative than others? Scan the literature and you are bound to collect a conflicting array of answers. They are better led. No, they are culturally open. No, they have more efficient processes. They are particularly attuned to customer concerns. Wrong! They understand technology better. They are risk takers.

From the Rock Market to the Stock Market

The Future Shapers

Then post-Napster and the introduction of the Apple Music store, Pandora, Spotify and so on, the link between recorded and live revenues was severed, a trend spotted by David Bowie in 2002 when he told The New York Times, “Music itself is going to become like running water or electricity. Those from a certain generation will know the backstory to the title.

Spotting Innovation Opportunities

ITONICS

Those findings create the basis for innovation theories, e.g. radical innovation within niches as part of the evolutionary economics theory (Geels, 2002), a blue ocean as described in the “Blue Ocean Strategy” (Kim & Mauborgne, 2005) or a “White Space” (Jackson, 2011) within the company.

How China Creates the Strongest Innovation System

The BMI Lab Blog

BYD became the second largest battery company in 2002. BMI Think Tank travelled to China for a Business Model Innovation Study Trip. A great opportunity to understand how China has evolved into a global innovation power. This is the first in a series of two articles about innovation in China, where we share the insights gained from the research trip we made to China with some of BMI Lab’s clients in August 2017). China is no longer just the home of copycats.

Standardization as an open innovation activity

Open Innovation

An important but understudied form of open innovation is the network form (network as defined by Powell 1990). As we noted back in West et al (2006), OI needs more research on this area: at that point, OI had emphasized studying dyadic (bilateral) cooperation between firms, and a decade later that’s still true. This week I am attending the 21st annual meeting of the European Academy for Standardisation ( EURAS ), being held at the University of Montpellier.

The Demise of Movie Theaters?

Michael Roberto

The chart above shows that movie ticket sales in the United States have been declining over time, having peaked back in 2002. Source: [link] 2017 = Projection Many analysts have focused on the potential demise of traditional cable television service, given the pace of cord cutting and the rapid rise of direct-to-consumer services such as Netflix and Hulu. Perhaps more attention should be focused on the fate of movie theaters in this new entertainment era.

Regulations Work – Applaud SOX and Dodd- Frank

Adam Hartung

As a result Congress passed the Sarbanes Oxley act in 2002 (SOX,) which greatly increased the duties of Board Directors – as well as penalties if they failed to meet their duties. Last week the National Association of Corporate Directors (NACD) pre-released some results of its 2015–2016 Public Company Governance Survey. One major finding is that the makeup of Boards is changing, for the betterment of investors – and most likely everyone else in business.

Disrupting Markets – Why PayPal Is Worth More Than Ebay

Adam Hartung

in 2002 , in order to grease the wheels for faster ecommerce growth. eBay was once a game changer. When the internet was very young, and few businesses provided ecommerce, eBay was a pioneer. From humble beginnings selling Pez dispensers, eBay grew into a powerhouse. Things we used to sell via garage sale we could now list on eBay. Small businesses could create stores on eBay to sell goods to customers they otherwise would never reach.