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Ten Things United Airlines Might Have Done

Gregg Fraley

Improving Customer Service at United Airlines Requires a Paradigm Shift and Recognizing They Have a Problem. 10 Things United Airlines Might Have Done (see below). Once again we have an incident of extremely poor customer service from a major airline. Culture change doesn’t happen without a project.

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Future-Centered Design: How to Turn Great Ideas into Action Plans

Daniel Burrus

Southwest Airlines has a notable history with both intrapreneurship and solving both internal and external company pain points creatively. But at Southwest Airlines, an internal employee named Marty Cobbs decided to take passengers by surprise by livening up the safety instructions with humor.

Design 89
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Human-centred innovation in a digital world.

Paul Hobcraft

Tony’s examples show the power of Human-centred innovation and how digitally enabled software solutions have been in powerful use to resolve some critical issues in the past year. Airlines are looking to encourage us back onto their planes. The rapid need for Vaccines. Keeping Us Safe for Resuming Travel.

Software 278
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The implementation of the Composable Innovation Enterprise Framework?

Paul Hobcraft

Highlight examples of successful ecosystem-driven innovations and the potential for increased access to resources, expertise, and markets. These examples can serve as proof of concept and inspire confidence in the potential value of the framework. Measuring success is no different than any innovation or change project.

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Basic or Luxury? Getting Your Value Proposition Right – Business Model Inspiration #4

whataventure

Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. We’ve got some examples for you: McFit. Examples: Jumeirah Group. Singapore Airlines. We wish you all the best for your project, if you have any questions, please shoot us a message: hello@whataventure.com.

Groups 71
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PMO Case Study Roundup: Improve Efficiency, Reduce Costs

Planview

A PMO can support cost reduction by promoting efficient and effective project management practices, ensuring project investments align with business priorities, and continuously improving processes to optimize resource utilization and minimize costs. Those teams then shifted from traditional dashboards to Agile project portfolios.

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How to Keep Innovating in an Economic Downturn

Innov8rs

Innovators are forced to give up on initiatives, projects, and resources. In this context, innovators wonder how to get ideas across, how to continue projects, what back-up solutions to find and how to keep innovation afloat. The long-horizon projects are the first to go and this leads to an unbalanced innovation portfolio.

How To 105