article thumbnail

How banks can build customer loyalty through design

mjvinnovation

These changes in user consumption behavior must always be on your radar, for banks and other financial institutions. He no longer has time to go to the bank to manage his account or hire a service, nor does he want to sit down and listen to a broker talk about all the benefits of his insurance. Automation of services.

Design 59
article thumbnail

Do Healthy Workplaces Matter to Employees?

Business and Tech

Banks, Ph.D. We can “engineer” efficiency and effectiveness, but highly engineered work processes don’t always “work” for people. Employers that recognize this competitive advantage and commit to its investment both monetarily and organizationally will be leagues ahead. Cristina G. Alan Witt, Ph.D.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How fintechs forced banks to rethink their user experience

mjvinnovation

The same goes for banks. Fintechs were way ahead of the game in this aspect, and the idea that a digital bank isn’t as safe or reliable as a non-digital competitor is very quickly being swept away. The competition for consumer attention has just begun. Fintechs and the new game. The new consumer. Consumers have changed.

article thumbnail

AI Has Taken the Boardroom by Storm. Here’s What You Must Know.

Planview

How will you leverage generative AI as a competitive advantage? Those who fail to implement digital operating models will face huge competitive challenges. Amazon in retail, Uber in transportation, and ANT Financial in banking are examples of companies that have leveraged the digital operating model to grow exponentially.

article thumbnail

Trends in AI: Should You View Data as a Product?

Planview

Using data as an internal product is fueling a competitive advantage for companies like Netflix, Intuit, PayPal, and many others. Rather than being a storage unit service, cloud companies are now functioning more like banks – using data constantly to make better decisions for the company and for its customers. Should you follow suit?

Data 72
article thumbnail

Celebrating Achievements: A Recap of Customers Honored at Planview Accelerate 2023

Planview

Endress + Hauser Sebastian Büchle, Expert Project & Portfolio Management Endress+Hauser is a global leader in industrial measurement instrumentation, services, and solutions for industrial process engineering. It is with the same spirit of collaboration and community that we extend a Vision Award to the Endress+Hauser team.

Agile 59
article thumbnail

Manoj Khanna

Innovation 360 Group

For over 18 years I’ve helped strengthen teams from large commercial insurance companies, investment firms, big commercial banks, and media & telecom agencies within continental North America, Europe and Asia. Agile Engineering Practices. Education: MS, Software Engineering. Area of expertise: Lean & Agile Management.