AI Meets Design Thinking: Crafting a People-Centric Business Future
Tullio Siragusa
NOVEMBER 6, 2023
AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. The Renaissance of Empathy: Design Thinking Design Thinking emerged from this shift.
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