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The answer is: 10 years to change a culture

Jeffrey Phillips

Many of us who work in the consulting and strategy space often talk about the difficulties in understanding and more importantly, changing a corporate culture. That is, we want the culture to adapt to market needs and changes that everyone can see but inertia keeps the company from making.

Culture 211
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Ten Things United Airlines Might Have Done

Gregg Fraley

Improving Customer Service at United Airlines Requires a Paradigm Shift and Recognizing They Have a Problem. 10 Things United Airlines Might Have Done (see below). Once again we have an incident of extremely poor customer service from a major airline. This is a cultural problem. Creative Training Would Have Helped.

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Internal Branding Strategy – 3 Ways to Be Smarter than United Airlines

BrainZooming

The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises. 3 Ways Your Internal Branding Strategy Can Be Smarter than United Airlines.

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Changing Culture: Speaking Up at Boeing

Michael Roberto

Source: Wikipedia Julie Johnsson wrote a story for Bloomberg this week about the attempted cultural transformation at Boeing. The article focuses on efforts led by Chief Aerospace Safety Officer Michael Delaney to transform the culture and improve problem detection in the manufacturing and engineering operations at the firm.

Culture 26
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5 Factors Determining Success or Failure in the Shift From Project to Product

Planview

Based on insights derived from 3,600 value streams and 326 survey responses from executives and delivery teams, the 2023 Project to Product State of the Industry Report gives us a peek into why an astounding 92% of organizations are struggling to operationalize the transition from project to product.

Project 52
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#1,792 – Long-Term Vacations

Greatest. Idea. Ever.

Even if you could survive a plane ride with an airline that’s filling middle seats and ignoring social distancing protocols there’s still the issue of not having anything to do or anywhere to go once you get to your destination. It’s not practical to travel right now. ” Obviously, this isn’t an ideal situation.

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The Importance of Casting a Wide Net While Innovating

Qmarkets

Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines. It starts with having the right mindset to infuse the culture with a can-do, must-do spirit. Wise words, indeed.