Yet Another Interesting Safety Announcement by an Airline

Rmukesh Gupta

Here is another interesting in-flight safety announcement by Turkish Airline. This proves to me the importance and impact that culture can have on an organisation. . Ideas Marketing Airline safety announcement Lego Lego movies Turkish Airlines

Ten Things United Airlines Might Have Done

Gregg Fraley

Improving Customer Service at United Airlines Requires a Paradigm Shift and Recognizing They Have a Problem. 10 Things United Airlines Might Have Done (see below). Once again we have an incident of extremely poor customer service from a major airline. This is a cultural problem.

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Herb Kelleher's Legacy at Southwest Airlines: 5 Important Lessons

Michael Roberto

Source: Southwest Airlines Yesterday, Southwest Airlines co-founder and long-time CEO Herb Kelleher died at age 87. Here are five simple, yet powerful, lessons that come to mind as I reflect on the Kelleher era at the airline: Make tradeoffs.

Internal Branding Strategy – 3 Ways to Be Smarter than United Airlines

BrainZooming

The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises.

PBTO S2E7: Fusion – How Integrating Brand and Culture Powers the World’s Greatest Companies with Denise Lee Yohn

Rmukesh Gupta

Why is she on the show: Her book “Fusion” comes out today in which she shares her insights on the importance of bringing organisational culture & the power of branding together to create an organisation that can become a powerhouse of a business.

PBTO S2E7: Fusion – How Integrating Brand and Culture Powers the World’s Greatest Companies with Denise Lee Yohn

Rmukesh Gupta

Why is she on the show: Her book “Fusion” comes out today in which she shares her insights on the importance of bringing organisational culture & the power of branding together to create an organisation that can become a powerhouse of a business.

The Sky’s the Limit with Open Innovation

IdeaConnection

As part of its efforts to innovate and maintain a leading position in its market Singapore Airlines (SIA) is ramping up its open innovation endeavors. Also on its agenda is a strengthening of its internal open innovation culture.

Cutting Complexity with Lisa Bodell of Futurethink

InnovationManagement

In this episode, Lisa and Mark reconvene to share more essential tools for leaders and teams to simplify their work environment from her second book, Why Simple Wins , they explore insights into how companies like SAP, Southwest Airlines and Syngenta are putting simplification principles into action.

Create your own Corporate Miracle Garden

Destination Innovation

It contains many unexpected and incongruous items covered with flowers e.g. an Emirates Airlines plane, two cars stacked one on the other or two houses leaning together. It made me think that many a staid corporate culture would be improved by the addition of a similarly stimulating place.

The Principles of High Reliability Organizations are On Display During COVID-19

Kainexus

Nuclear energy facilities, airlines, and certain military operations are also on that list.). That’s because they practice five driving principles that inform every decision and permeate the culture.

Brands In Memoriam 2012

CorporateIntel

Here then are my top label farewells for the current calendar year: Continental Airlines : As a result of the merger between United and Continental, the marketing folks did the right thing and picked one brand to make it easier to find your tail logo on the runway.

Shifting Innovation Perspectives for 2019

The Future Shapers

Three years ago Derek Bishop, Jo Geraghty and I published our book, Building a Culture of Innovation. [1] 1] The book was inspired by, and written for, all of those leaders who understood that in order to thrive in today’s global marketplace they needed to set innovation as a capability at the heart of their culture but were uncertain how to go about it. Perhaps that’s why the pace of product development is little changed from when we wrote Building a Culture of Innovation.

Coopetition

CREATORS

Here are some examples: Coopetition was carried out successfully by the Israeli airline El-Al when they formed their own acceleration and venture capital arm “Cockpit” to invest in promising start-ups all around the world.

20 Ways to Think & Act Like an Innovator

The Future Shapers

Old, young, different cultural backgrounds, and gender. So instead of trying to teach old dogs to sit, it may be a better strategy to actively search for and recruit people who already possess growth mindsets and slowly start changing the culture that way.

LEAN 102

The Value of One Good Idea

KindlingApp

Everyone wants an innovative company culture, and anyone seeking to build one can turn to any number of resources, from Harvard Business Review , Fast Company , and Forbes to Kindling’s blog , that offer advice on building a culture of innovation. And because real action is so difficult to implement, culture is often viewed as the backwater of organizational strategy.”. Why does culture find itself on the backburner so often? Innovation Program Culture

Four Mind-Bending Business Models to Shake Up 2016

Leapfrogging

Culture Flaunting – Use Internal Culture to Create External Differentiation. In 2016, even more companies will turn inwards to insure their organization and culture is something to flaunt, rather than hide.

Four Mind-Bending Business Models to Shake Up 2016

Leapfrogging

Culture Flaunting – Use Internal Culture to Create External Differentiation. In 2016, even more companies will turn inwards to insure their organization and culture is something to flaunt, rather than hide.

Why CEOs have Liberal Arts Degrees

Mills-Scofield

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. CEO Critical thinking Culture Education Leadership Liberal Arts Management STEAM STEM

5 Practices for Leaders of the Future #FutureOfWork

Rmukesh Gupta

One of the best examples of this behaviour that I have come across is by Herb Kelleher of Southwest Airlines. He is famous to have taught every employee of the Organization to decide based on the one shared vision they had – to be the lowest cost airline.

#1,669 – Air Plasma Engine

Greatest. Idea. Ever.

Before the quarantine started I was days away from embarking on a two week trip of a lime-time to Japan, first to see the sights in Tokyo and then to immerse myself in the temple laden culture of Kyoto.

Smisek’s United Ouster – Were You Really Surprised?

Adam Hartung

Since Mr. Smisek organized the merger of Continental (his former employer) with United, creating the world’s largest airline at the time, things have not gone well. Since announcing the merger in 2010, more has gone wrong than right at United: Computer glitches have hounded the airline.

Oil and Water: Why Corporations and Startups Rarely Mix

Game-Changer

This is important because who you hire, fire and promote make up your culture. But, frankly, we’re not building an airliner. A culture of innovation isn’t something you do, it’s something you are. Illustration by Christian Laborin.

The Whole Foods Strategy…Isn’t (Whole)

Matthew May

The chain has done a phenomenal job at creating a truly unique culture, one obviously embraced by every employee at Trader Joe’s. Think Southwest Airlines.

My Innovation Management Summer Reading: Ideas are Free.

KindlingApp

The authors cite lessons from corporations such as Toyota, Southwest Airlines, and Kraft to drive home the significant benefits of a correctly executed innovation program. Innovation Program CultureThe start of September means we begin saying “last”. Last seasonal beach trip, last barbecue, and the last time to wear those white summer jeans. September also brings me to the last pages of my summer reading, Ideas are Free by Alan G. Robinson and Dean M.

Strategy to Execution to enable Intelligent Enterprise

Rmukesh Gupta

For any strategy to get executed, there are a series of things need to happen: Strategy definition process (ongoing): The process used to define the strategy needs to take into account the current reality of the organisation – its strengths and weaknesses, the prevalent culture, internal power structures, external power structures (competition – direct/indirect, customers, partners, etc). Premise.

Crowdsourcing Internal Innovation

Collective Innovation

For instance with airlines, you can create a difference by creating a better user experience if most airlines have the same expectation. Several airlines have focused on creating a more friendly experience, better lounges, a better business class, in-flight entertainment, food, etc.

Average company lifespan has shrunk to 10 years – Don’t be average!

Innovation 360 Group

WOW Airlines had to cease operations this year while more than thousands of their passengers were in the middle of their journeys. It can happen due to reasons out of your control, like changing cultural values, changing technology, or shifts in customer demographics. The Danish home of build-it-yourself toys teetered on the brink of bankruptcy several times, especially in 2004, before they found a way to reinvent themselves and survive the onslaught of video game culture.

Book Review – Humanocracy by Gary Hamel & Michele Zanini

Rmukesh Gupta

Both the companies have clearly found their own niche on how to operate and manage their businesses and the authors do a great job in breaking down their business operations and culture for us to learn about how they run these businesses.

Overcoming fixedness before being locked in amber

Jeffrey Phillips

Or, as I'll explore below, we give into a perspective that suggests that many issues, conventions, regulations and cultures are fixed, unable to move. But unlike the insects, that loss of freedom isn't because of a tangible, sticky substance, but because of the stickiness of their perspectives, their cultures, their experiences and education and their industry conventions. Conversely we can see why it is difficult to innovate in the airline industry.

What is Digital Transformation in Business and Why is it Important?

Moves the Needle

Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Digital transformation is just as much about changing the company culture as it is about the technology. Culture comes out of structure.

Leave Your Title at the Door and Remove the Door From It's Hinges

Idea Champions

Southwest Airlines also understands this. Theirs is a corporate culture founded on delight. When I co-founded my company in 1986, I had two business cards made. One said "President." The other said "Archduke." Whenever I gave clients a choice, they always wanted the Archduke card.

A new value chain for next-generation mobility

Corporate Innovation

This is common practice today in the airline industry. I am calling this function out as a separate part of the value chain because, as it is increasingly happening in the airline industry, the fleet operator may decide to outsource its fleet’s maintenance to a specialist. Today, each TNC runs its own reservation system, much like airlines used to do in the past. Remember that American Airlines originally developed Sabre and later spun it off.

Why you need extreme constraints to fuel innovation

hackerearth

They talk about Zappos, Southwest Airlines, and Aravind Eye Hospitals to drive home the point about turning a constraint, such as resource, time, and method, into a winning opportunity. Have you heard of the “Prakash Lab”?

Collaboration in the Time of the Coronavirus: How to Innovate Effectively During a Crisis

Qmarkets

Already we are seeing some worryingly severe consequences, with global stock market volatility, consumer retail hysteria, and whole airline fleets grounded indefinitely.

The Importance of Casting a Wide Net While Innovating

Qmarkets

Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines. It starts with having the right mindset to infuse the culture with a can-do, must-do spirit.

Stockholm Innovations for the New Year and Beyond

Innovation 360 Group

Today, the merged Air France and KLM Airlines, once rivals, transport nearly 90 million passengers annually. I missed the Nobel Prize by a smidge.

The Importance of Casting a Wide Net While Innovating

Qmarkets

Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines. It starts with having the right mindset to infuse the culture with a can-do, must-do spirit.

Advancing the Practice of Lean in the Digital Age: the Spigit and eVSM partnership

Planview Spigit

Your organization embraces a culture of quality. Several of your team have achieved elite status on their preferred airline. Organizations seek multiple, beneficial cultural attributes that are related to one another and not exclusive to one another.

LEAN 60

#1,507 – Continuing Education

Greatest. Idea. Ever.

Instead we need to establish a culture based around continuing education. Or points that they can trade in for airline miles, Amazon.com gift cards, or discounts from their favorite retailers, etc.

#1,369 – Burning Man Safari

Greatest. Idea. Ever.

So covered in dirt and filth were these free spirits that the airline made them wrap their luggage in plastic bags before being placed in the overhead bins.

The 3 Biggest Lessons from Our Financial Services Panel

KindlingApp

In his example, tech companies like Priceline and Orbitz solved the pain of searching for the best ticket price and booking a flight, but remain fully reliant on the established airlines to provide the end service. The speakers agreed that removing the perceived fear of failure will contribute to the creation of an overall culture of innovation and help traditional companies continue to evolve.

U.S. Air Force Leverages External Innovation to Surface Innovative Ideas

Planview Spigit

One of the key capabilities of AFWERX is AFWERX Vegas, a non-government entity opened by Vice President Mike Pence in January 2018 to bring together a coalition of entrepreneurs, industry, academia, investors, individual innovators, and Air Force problem solvers to find innovative new ideas and rapidly bring them into use across the Air Force, and enhance a culture of innovation.

THOMAS EDISON’S CREATIVE THINKING HABIT: ADAPTATION

Michael Michalko

Many cultural historians agree with Edison in that a whole host of new objects and ideas are based on objects and ideas already in existence. One of the paradoxes of creativity is that in order to think originally, we must first familiarize ourselves with the ideas of others.