Lessons From Airline Industry Downtime

Daniel Burrus

If you were one of the millions of travelers impacted by the technology breakdown of two major airlines a few months ago, you have my sympathies. Are you and your organization rolling the dice with aging #technology or #legacy systems?

The Risks of Sticking with Legacy Technology

Daniel Burrus

Legacy technology is like that old pair of jeans you wore as a teenager. Move that anecdote onto a larger stage and you have a fairly accurate picture of why many organizations hold on to legacy technology—tools that are long outdated: comfort. Legacy Technology Defined.

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Internal Branding Strategy – 3 Ways to Be Smarter than United Airlines


The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises.

Exciting Innovations at CES 2020


Our mission was twofold: to confirm trends we are seeing and hearing in the global market and to discover new companies and technologies that could be applicable to some of our tech scouting projects. Part of attending CES is getting to see cool, new technologies.

Tips 74

The Dangers of Legacy Thinking

Daniel Burrus

Legacy Technology—Dangerous but Also Diverting. Legacy thinking has a better-known cousin—legacy technology. The issue of legacy technology is old news—in more ways than one. The issues reach beyond outdated technology.

How to Skip Your Biggest Problem (And Still See Results)

Daniel Burrus

In 2015, United Airlines had to ground a number of flights as a result of computer glitches. No, it was actually the underlying technology and, from there, the possibility that a skilled hacker would be able to break through and paralyze a large portion of its fleet.

The Hard-to-Abate sectors need innovation solutions to reach Net-Zero Co2 Emissions

Paul Hobcraft

These are the really big carbon emitters and it is argued that they could achieve, using known technologies already under development a pathway to complete carbonization over the next decades. Technology keeps raising the ceiling of the possible. Source: [link].

Brands In Memoriam 2012


Here then are my top label farewells for the current calendar year: Continental Airlines : As a result of the merger between United and Continental, the marketing folks did the right thing and picked one brand to make it easier to find your tail logo on the runway.

#1,653 – Amazfit Aeri Mask

Greatest. Idea. Ever.

As CNET puts it, “Many cities already require their residents to wear masks in public and major airlines have announced they will soon make them mandatory on flights. All in all, I hope that this technology continues to progress and that these innovative masks hit the market soon.

The Internet of Things Is Creating Smart Airports

Daniel Burrus

One exponential technology—a technology that is growing at an exponential rate—that’s helping to create smarter, more efficient airports is the Internet of Things (IoT). The technology failures that caused the widely publicized shutdowns of both Southwest and Delta Airlines in 2016 underscored the very real need to update aging IT infrastructure. Thanks to new technology, many other aspects of airline travel have definitely improved.

Change Your Thinking, Improve Your Results

Daniel Burrus

Legacy Technology—Dangerous But Also Diverting. Legacy thinking has a better-known cousin—legacy technology. Legacy technology is a major headache. Just ask Delta Airlines , the British bank Tesco or any other company whose legacy software caused breakdowns and data breaches.

Why Innovation Is Booming and Always Has Amid Crises

Stephen Shapiro

In 1977, after investing hundreds of millions of dollars in ATM technology research and development, Citibank decided to install machines across all of New York City. Virtual technologies have been around for decades.

Practicing for an emerging future

Jeffrey Phillips

I'll address this more shortly, but as the pace of change increases, as we have more interaction and more trade, as there is more and more widely dispersed technology, the future will be different than today.

Robotic Process Automation: what changes with the automation process


Robotic Process Automation (RPA) is a technology application governed by business logic and structured inputs, which aims to automate business processes. American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds.

Lufthansa’s Inflight Open Innovation Platform


The German airline has come up with a neat way of doing open innovation and that is with its FlyingLab, which involves passengers testing new products and services while they are flying. Themes for the labs are drawn from the fields of technology, health and sustainability.

“Decouple” the Value Chain to Drive Digital Disruption


Digital disruption isn’t just about the internet or mobile technology. In the case of the travel industry, hotels, airlines, and tour operators decided to bypass the travel agencies and offer their services directly to consumers over the internet. “Decoupling” the value chain is the next big strategy for digital innovation and business models. It’s about the digitally-driven business models that forever transform business as usual no matter what you’re doing.

Long live the pioneers, rebels and mutineers, go forth and have no fear.

The Future Shapers

” In that piece it also talked about how the Blockchain and Smart Contract technologies were enabling artists to take back control of their music’s value and how The Future Shapers are taking the design and functionality of these new music platforms and applying it to Thought Leadership and media to enable single article sales in a pay per read model. He made the argument and prediction that rapidly evolving technology will upend the power structure of society.

Analysis Of The Next-Generation Mobility Value Chain

Corporate Innovation

To erect sustainable barriers to entry and build high-margin businesses the FOC may also need to control technology-related intellectual property around the ACE and Passenger Experience platforms that define ACE vehicles and enable the provision of on-demand mobility services.

PESTLED360: Iron Out Key Driving Forces in Your Current Environment and Anticipate Future Ones

Innovation 360 Group

PESTLED is short for the Political, Economic, Social, Technological, Legal, Environmental, and Demographic factors affecting you and defining your environment. So, step one : Major players will not be able to compete on short haul, but the new airline can’t handle all the demand on its own.

Official Launch of the PESTLED360

Innovation 360 Group

PESTLED is short for the Political, Economic, Social, Technological, Legal, Environmental, and Demographic factors affecting you and defining your environment. Step one : Major players will not be able to compete on short-haul, but the new airline can’t handle all the demand on its own.

Oil and Water: Why Corporations and Startups Rarely Mix


I’ve seen and experienced this way too many times, and experienced it again recently while advising iAir Platform ; who have developed a potentially ground breaking technology that could be used in the various industries with a wide variety of applications.



Here are some examples: Coopetition was carried out successfully by the Israeli airline El-Al when they formed their own acceleration and venture capital arm “Cockpit” to invest in promising start-ups all around the world.

Strategy to Execution to enable Intelligent Enterprise

Rmukesh Gupta

Like Southwest Airlines’ obsession on being the lowest cost airlines or Alcoa’s obsession of having zero incidents in their factories or Amazon’s obsession on serving the customer what they want (even if they themselves don’t know what they want) or Apple’s obsession on design. . Great examples are the one’s that I have mentioned above (Alcoa, Southwest Airline, Apple or Amazon). . Premise.

Average company lifespan has shrunk to 10 years – Don’t be average!

Innovation 360 Group

WOW Airlines had to cease operations this year while more than thousands of their passengers were in the middle of their journeys. It can happen due to reasons out of your control, like changing cultural values, changing technology, or shifts in customer demographics. Technology is changing so rapidly now that the assumptions you made about the market a few years ago probably no longer hold true. IBM has successively reinvented itself in the image of new technology.

Customer Experience: How customer journey impacts business


Confira o post: Customer Experience: How customer journey impacts business em MJV Technology & Innovation. In the Thomson Reuters Annual Report, Customer Experience is one of the biggest concerns of large companies leaders.

Robotic Process Automation: what changes with the automation process


Robotic Process Automation (RPA) is a technology application governed by business logic and structured inputs, which aims to automate business processes. For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line.

When Creative Destruction is the Right (or Wrong) Foundation for Innovation

New Markets Advisors

New technologies and new business models are fundamentally redefining entire industries. In the airline industry, for example, airlines may offer an array of options that includes Economy, Premium Economy, and First Class, among others. Even Southwest Airlines?—?famously

Overcoming fixedness before being locked in amber

Jeffrey Phillips

The basic building blocks of opportunities - customers, unmet needs, emerging trends and technologies - are all growing. Apple was able to disrupt music distribution and publishing because the form factors changed, the technology (digital versus physical media) changed and the music players themselves changed. Conversely we can see why it is difficult to innovate in the airline industry.

Evolution of Hyperloop: Propelling innovation the Elon Musk way


He said the price for a ticket would rival that of an economy airline flight. Two months after the paper was published, The first hyperloop company— Hyperloop Transportation Technologies , a company that was incorporated in Nevada. “Travel anywhere on earth in a rocket under an hour.”

Rediscovering sustainable competitive advantage

The Future Shapers

We won’t find it in strategy, business models or technology. Gary Hamel uses different words, but means the same: Management is a social technology, the technology of human accomplishment. Sustainable competitive advantage? Seriously? In our time?

Stockholm Innovations for the New Year and Beyond

Innovation 360 Group

More precisely, (not to mention, much more honestly), I recently had the privilege and opportunity to visit Stockholm, Sweden for Innovation Technology training at the offices of Innovation360 Group AB. And, thanks for sharing this great technology! I missed the Nobel Prize by a smidge.

A new value chain for next-generation mobility

Corporate Innovation

In my book, The Big Data Opportunity in Our Driverless Future , I make two arguments: 1) that societal and urban challenges are accelerating the adoption of on-demand mobility, and 2) technology advances, including big data and machine intelligence, are making Autonomous Connected and Electrified (ACE) vehicles a reality. Shifts in personal mobility and technology open the door to ACE vehicles. Changes in technology. This is common practice today in the airline industry.

Leave Your Title at the Door and Remove the Door From It's Hinges

Idea Champions

Southwest Airlines also understands this. And so, I decided to share my title-changing revelation with my colleagues -- the "Senior Consultant," the "Webmaster," the "Chief Technology Officer," and the "Director of Operations.".

What is Digital Transformation in Business and Why is it Important?

Moves the Needle

Digital Transformation (also known as “DX”) is the phenomenon that virtually all companies are incorporating digital technology at some level. In fact, it has been around since the 1990s, when technology started to become commonplace in businesses, and email and the Internet emerged as ubiquitous productivity tools. Digital transformation is just as much about changing the company culture as it is about the technology.

Aurea Experience 18's Mainstage Keynote by AWS on the Advantages of Graph Databases


” At Aurea Experience 18 , Brighton will unveil details of the massively scalable PeopleGraph technology Aurea is building on Amazon Neptune. is the technology behind some of the world's greatest customer and employee experiences, for the largest and most successful brands.

Why you need extreme constraints to fuel innovation


The team calls itself a curiosity driven research group at Stanford, trying to invent novel technologies with clinical applications with a current focus on resource-poor settings. Have you heard of the “Prakash Lab”?

Game Changers: How Citizen Science and Gamification Are Transforming the Business World


Companies, individuals, NGOs and other groups are now able to collaborate with the greater public, thanks to this revolutionary technology. The acclaimed educational reformer John Dewey once said, “every great advance in science has issued from a new audacity of imagination”.

Why Your Cellphone Bill is Decreasing

Michael Roberto

The cost of the infrastructure and the technology is astronomical. The same dynamic exists in the airline industry. The airlines have an incentive to cut price so as to fill every available seat, since the marginal costs of an additional passenger are very low. In an article by Ryan Knutson, the Wall Street Journal reports this morning that, "The cost of U.S.

Need for Speed in Business Model Innovation

Tata Consultancy

There is considerable untapped value in the emerging connected ecosystems for automobiles, airlines, cities, and homes. However, organizations face certain challenges to innovation agility, beginning with a lack of digital skills in emerging technologies and leadership.

Monetizing Big Data in Next-Generation Mobility

Corporate Innovation

Despite the growing number of announcements about technological achievements, investments, partnerships and acquisitions relating to autonomous vehicles, we are still several (7-10) years away from the broad utilization of vehicles with Level 4 or Level 5 driving automation.

Shifting Innovation Perspectives for 2019

The Future Shapers

We have also seen a growing recognition that hype around new technology doesn’t always drive impact. [6] 6] In other words leaders are starting to recognise that technology can only take you so far and that true differentiation comes from delivering something more. Andrea Sutton, Vice President of Design Technology at AT&T commented in November 2018 that. “ Three years ago Derek Bishop, Jo Geraghty and I published our book, Building a Culture of Innovation. [1]

Why CEOs have Liberal Arts Degrees


They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. As a college student in this technological era, I’ve felt the constant burden of having to pursue a “practical” degree.

What is Gamification?


Making technology more engaging and more communicative with humans. A common example from earlier times is the Frequent Flyer Program, like the one that was pioneered by United Airlines and many other airlines just followed suit.