Mon.May 04, 2020

Empathy Map Template Training

Learn to apply an empathy map template to help you visualize your users’ needs and wants across dimensions. When it comes to designing better products, services, and experiences, getting into the mindset of your end user is crucial.

Innovation skills that are critical now: empathy

Jeffrey Phillips

I'm writing a series of posts that discuss some of the most important traits and skills that are needed to support innovation now, in the midst and in the aftermath of the COVID pandemic. I've written about beginner's mind and why that skill will be vital. I've also written about being comfortable in ambiguous settings. Today I am writing about another rare capacity - the ability to have empathy with prospects and customers.

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Why Innovation Should Be Decentralized In Every Large Organization


I recently met with a very successful company that is seen as a highly innovative global pioneer that others in their industry, which is facing many structural headwinds and inevitable changes, look up to.

7 Big Trends that Coronavirus is Accelerating


In times of turmoil we must look through the noise and see the trends that will shape our future. Crises are not new, however this. Feed generated with FetchRSS

Is Your IoT Pilot in Danger?

Take our short quiz to determine if your IoT pilot is set up for success, or at risk of being delayed.

Passion and Optimism in the Time of Coronavirus

The Future Shapers

The Covid-19 crisis is having a profound effect on almost every aspect of our lives. It feels as though the whole world is pressing the reset button. It isn’t business as usual for anyone; and it’s giving us all pause for thought.

Preparing a Team For Transition To Remote Work In COVID-19 Environment


In the wake of the coronavirus pandemic, many companies have implemented mandatory work-from-home policies to help contain the spread of COVID-19.

More Trending

Changing the world … for good

Innovation Excellence

I attended a very special meeting of minds in a remote part of Yorkshire, England at The Centre of Management Creativity , hosted by John Varney, a great mentor who was instrumental in my decision to start my business some 25 years ago.

A Prime Example of Human Creativity, Ingenuity and Resilience

Rmukesh Gupta

I came across this music video that made me sit up and brought a big, wide, smile. Watch it first here. This is a prime example of what happens when you bring together people who are willing to test boundaries, explore, stay curious and above all want to express themselves.

Strategies to Grow During a Slowdown Post Covid 19 Era

Innovation Excellence

Premise: We are all living in an almost once in a lifetime situation with almost entire countries and continents being forced to stay at home due to the current pandemic situation.

How Innovation Allows Wayfair to Keep Growing

Innovation Leader

Wayfair, an online furniture and home goods retailer, maintained an innovative culture as it grew from a two person operation to a company with thousands of employees

Rightpoint Launches Cadillac's Reimagined In-Vehicle Experience

Every company is either an experience company today or will need to reinvent themselves to become one. Learn how Cadillac is using research, experience design and organizational change to deliver a next-generation user experience.

Achieving Long Term Transformational Success with PLM in Life Sciences, Part 1 [Kalypso]

Innovation Excellence

In the life sciences industry, the opportunity to use Product Lifecycle Management (PLM) for complete “game-changing” transformation is very real.

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Change management strategy: Phase two

Idea Drop

In unprecedented times like this, new ideas can provide a much needed way forward by solving short-term challenges and delivering solutions to enable your business to face those challenges head on.

The Fallacy of the Aha Moment & Overnight Success in Innovation

Innovation Excellence

We’ve all heard the story of Newton and the apple. According to the legend, he came up with the theory of gravity when he was sitting under a tree and an apple fell on his head, at which point it all suddenly dawned on him. We love to hear stories of these great aha moments.

Remote Management in times of crisis


In this context, management will require leadership that is more prepared for scenarios of uncertainty and consequently be able to break traditional corporate mentalities and concepts.

How Micro-Innovations Can Drive Breakaway Results

How do micro-innovations affect businesses' way of thinking? Those small acts of 'everyday innovation' are the stuff of greatness. Download the eBook today to learn more about micro-innovations and how they have influenced some of the biggest companies to date.

Serve People Organized Chaos. They Will Thrive.

Innovation Excellence

By David Bruel & Frank Pagano. Spoiler Alert. This short piece is not about innovation. It’s about the culture needed to win in an ever changing marketplace, especially after Covid 19.

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Iteration over Innovation


When the sailing is a bit smoother, many of us are driving towards disruption, working to inspire innovation and collaboration at work. Employee Engagement Employee Experience

Three Signs You Need to Tap Into a Crowdsourcing Community

Innovation Excellence

Crowdsourcing has several business applications: funding source, task assignment, knowledge sharing, and more. It’s helped product teams, marketing departments, strategic decision makers and tons of other disciplines to complete projects.

How to Develop Healthy Stress Management Habits

Tullio Siragusa

How to Develop Healthy Stress Management Habits. We all face times in our lives when we feel overwhelmed or unable to cope due to unmanageable pressures. Our body’s response to shattering situations is what we call stress. This is one of the rapidly growing concerns today. The Covid-19 pandemic is having a major stressful impact on the entire world. The speed in which it has changed our lives emotionally, financially, and physically, is monumental.

Leading Advertising and Analytics Company Outperforms With a Graph Database

Xandr, a division of AT&T, has built an identity graph that connects information on people, households, and more. The company is using this graph to provide advertisers an ability to deliver commercials more successfully than ever before. Learn more.

The End of the Future is Here

Innovation Excellence

By Adrian Notz and Frank Pagano. Homo Pragmaticus. By Frank Pagano. The Future doesn’t exist anymore. Let’s tackle the ‘here and now’.

#1,651 – Conduct-A-Bot

Greatest. Idea. Ever.

Admit it. You want to be a Jedi. I know I do.

Here’s how you can come up with outside the box innovations

Innovation Excellence

If you’ve been working in innovation for at least some time, you’re probably sick and tired of hearing people talk about “thinking outside the box”, or the need to create “outside the box innovations”. The phrase has become one of the most overused clichés out there.

#1,650 – Story Generating Game

Greatest. Idea. Ever.

No surprise.

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Extending the Reach of HR: Supporting and Sourcing Remote Talent

Speaker: Karen Lim, Alliance Academy

The concept of Global HR is becoming more common as more companies become permanently remote. As companies expand their talent-bases beyond borders, HR reps will bear the responsibilities that come along with it. Adapting to different cultures, distances, and legal implications whilst preserving core company values is essential. Once you can do this, the world becomes your oyster. Join Karen Lim of Alliance Academy, and learn to thrive in a remote-first mindset.

Strategic Agility – 3 keys to getting clear in ambiguity

The Human Factor

In today’s hyper-paced and chaotic world, few things are more important to success than the ability to respond quickly to sudden changes in external forces, market conditions, or customer needs.

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#1,648 – DARPA’s Early Detection Test

Greatest. Idea. Ever.

Testing. Testing. Testing. We’ve heard it over and over again. If we are going to safely re-open society we first need to significantly ramp up our testing capabilities to ensure that we can catch and prevent future outbreaks before they occur. To date, that goal has been hard to reach.

Top Ways to Retain Your Employees

The Human Factor

Hiring employees can be a long and costly process. There is time and money that goes into recruiting, interviewing, and hiring, as well as time and money to train new employees and get them up to scratch with all things that are going on in the business.

#1,649 – When There’s a Will There’s a Way

Greatest. Idea. Ever.

I hate thinking about death. It’s a morbid topic. Scary. Depressing. But in today’s day and age where sudden death seems almost inevitable it’s becoming increasingly necessary. Which brings me to the million dollar question: are you ready to die?

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5 Reasons Leaders Invest in Language Training

Communication is the lifeforce of any company. Without it, productivity, employee happiness, and ultimately your business suffers. Investing in language learning better positions global business leaders to see gains in organizational effectiveness as a result.

Qmarkets Powers Health Innovation Platform for Major Israeli Not-For-Profit Group


HealthIL – a major digital healthcare community created by the Israel Innovation Institute, as well as Israel’s Ministry of Economy and Ministry of Social Equality – have expanded their operations with a trailblazing Counter-Corona platform – the Marketplace.

Microsoft’s Latest AI Innovations In Office 365


Microsoft’s Latest AI innovations In Office 365 Microsoft’s commitment to artificial intelligence is driven by the conviction that an AI-powered Office 365 can help the modern workforce overcome some major emerging challenges – exponential growth of data, increasing time demands, increased security threats, etc. In the last few years, Microsoft has introduced several new AI-driven […]. The post Microsoft’s Latest AI Innovations In Office 365 appeared first on Acuvate.

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What Should We NOT be doing?

Michael Roberto

Source: Flickr During the current COVID-19 crisis, many organizations have had to be very clear about their priorities.