May, 2022

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Empathy: The Currency of Human Connection—and Innovation.

Leapfrogging

Having worked with innovation teams from global companies like Visa, Colgate-Palmolive, Kimberly-Clark, Disney, Medtronic and many others, there’s one consistent success factor when it comes to innovation, no matter what you’re doing: it all starts with the customer. Companies spend oodles of time and money trying to understand customers.

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Find a New Way to Show the Facts

Destination Innovation

Joseph Priestley (1733 – 1804) was an English polymath, philosopher, educator and scientist who is most famous for his discovery of Oxygen. In 1765 he published a “Chart of Biography” to accompany a series of history lectures. It showed the lives of famous people as lines on a chart. He said it would allow students to “trace out distinctly the dependence of events to distribute them into such periods and divisions as shall lay the whole claim of past transactions in a just and orderly mann

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In Group Bias: Why we prefer people who are similar to ourselves

Idea to Value

More diverse teams have been shown to come up with better ideas than more homogeneous teams. They are also more likely to succeed at continuing to be creative in the long run. So then why is it that so many companies are full of similar-looking people? Especially when it comes to the more senior levels? Or why do we seem to like ideas which are similar to the status quo and comfortable, or why many people wait until they have seen someone they know use a new innovation before they would consider

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Summer Reading List: Books That Will Help You Understand The War In Ukraine

Digital Tonto

No matter what’s going on during the year, I always look forward to summer. I love the heat and, despite spending 15 years in frigid Eastern European countries, I hate the cold. Every year I. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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You need a red team, not a red pill

Jeffrey Phillips

In the Matrix, Morpheus offers Neo the choice of a blue pill or a red pill. Take one, and you remain as you are. Take the other, and the scales fall from your eyes. Those of us who watched the movie or have seen it on ubiquitous reruns, know what happens next. As an innovator, it would be awesome to pop into a completely different meta-world to understand the hidden workings of the metaverse I just left.

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Knowing Your Innovation Pathway Curve – A methodology

Paul Hobcraft

The Pathway Curve Methodology. The approach we take to embedding innovation in all its forms is a unique one that we call the Pathway Curve Methodology. Innovation needs to be worked at, to grow into a deeper understanding, over time. It needs to be understood in all its different forms and often many can become confused and disappointed by their initiatives by not taking a more measured approach to them.

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Eight Companies that Switched What They Did

Destination Innovation

Peter Drucker famously said, “Every organisation must prepare for the abandonment of everything it does.” Here are examples of eight successful companies which switched from one activity to another in order to meet a customer need. Tiffany was started in 1837 by Charles Tiffany and John Young, in Brooklyn, Connecticut, as a “stationery and fancy goods emporium” In 1862, during the Civil War, the company supplied the Union Army with swords, flags and surgical implements.

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Turner Oak: The tree that was nearly killed, only to come back stronger

Idea to Value

In London’s Royal Botanical Kew Gardens, there is a tree which has inspired the world. It is an ancient, huge oak tree. Planted in 1798 and standing more than 16 meters tall, it has long been one of the most important and well known trees in the gardens. Called “Turner’s oak” after its species name, and native to Spain, the tree has been growing for hundreds of years.

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Why Smart People Are So Easily Fooled

Digital Tonto

One of the things that I’ve learned over the years is that it’s best to assume people are smart, hardworking and well intentioned. Of course, that’s not always true, but we don’t learn much from. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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When capitalism works, everybody wins

Christensen Institute

Over the past couple of years, Americans’ positive perception of capitalism has decreased from 58% in 2019 to 49% today, according to an Axios/Momentive poll. To many, capitalism seems to be hurting everyone–customers, communities, employees, and the environment–except those with capital. . “Today, 18-34 year-olds are almost evenly split between those who view capitalism positively and those who view it negatively (49% vs. 46%).

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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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Linking sense of innovating purpose

Paul Hobcraft

Linking innovation needs constant evolving and recognizing. I have been working through my innovative points of focus, those that have, for me, my innovating purpose that needs constant referencing back and adapting to the future needs of innovation. So here are my points of focus with a number of reference links that I have selected and written upon in the past.

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The Biggest Barricades of Innovation and How to Overcome Them

IdeaScale

Highlights Institutional inertia, narrow perception of innovation or what it needs to flourish, and short-term thinking can all be barricades of innovation. Break through these barriers by uncovering the reasons behind them and offering a clear and detailed innovation strategy. An effective innovation management platform can address organizational obstacles.

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The best job to have in the near future - data strategist

Jeffrey Phillips

As you know if you follow my blog, I generally write about the intersection of strategy and innovation. Increasingly, however, we need to invite data into this mix. As more and more data is generated, it creates new opportunities in the strategy realm and in the innovation realm. This post will consider the importance of data in strategy development and execution, as well as in innovation.

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Groupthink

Idea to Value

Have you ever been in a group discussion, where it seems like a decision was made that nobody actually thought was ideal? You might have just witnessed a psychological bias known as groupthink. Groupthink occurs when a group of people need to make a decision, and due to the pressure of not creating conflict between the group members and a desire for harmony, come to an irrational or dysfunctional decision.

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How Automation is Driving Efficiency Through the Last Mile of Reporting

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”. We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of

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4 Reasons Why People Resist Change

Digital Tonto

Probably the greatest misconception about change is that it fails because people don’t understand it. The truth is that change usually fails because it is actively sabotaged. The status quo has. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Innovation in action: Creating a new vision of school that prepares students to live

Christensen Institute

This is our second “Innovation in action” piece (find the first piece here ), where we ask leaders in the postsecondary and K–12 space to discuss what innovation looks like within their community, institution, or school; why they believe it has the potential to help students; and tips for successful implementation or scale. At the end of each piece, we ask one of our education researchers to weigh in on what Theories of Disruptive Innovation have to say about the innovation.

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The lost innovation pathway

Paul Hobcraft

Credit Chrisnaton, Flickr. I was recently working through a set of older presentation files and came across this extract concerning innovation again and thought I must share this. Sadly, it rings true as much as it did those (many) years back. “ Strategy is useless without innovation; innovation is directionless without strategy” Below is an extract from “Reinventing Innovation” by John J Kao.

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The Biggest Barricades of Innovation and How to Overcome Them

IdeaScale

Highlights Institutional inertia, a narrow perception of innovation or what it needs to flourish, and short-term thinking can all be barricades of innovation. Break through these barriers by uncovering the reasons behind them and offering a clear and detailed innovation strategy. An effective innovation management platform can address organizational obstacles.

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Implementing Intelligent Document Processing Solutions: Why It Works

See how companies like yours are tackling some of today’s most common business problems using AI-assisted automation for document processing. Manually capturing, extracting, and processing data within documents is a costly and outdated practice that’s holding your company back. IDP takes document processing to a whole new level so you can understand and use your data more effectively than ever before.

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Book Review: A new way to think by Roger Martin

Jeffrey Phillips

I'm lucky to have the opportunity to read and review a number of books in the innovation and strategy space, and I find many of the books have interesting insights or promote new ideas but often aren't overly actionable. However, I've always found the insights of Roger Martin useful. His book - Opposable Mind - is a great book about capturing and merging two disparate ideas or opinions to form new viewpoints, products or services.

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How much luck do you need to be creative?

Idea to Value

What makes successful people succeed? A number of factors they come up with if you ask them may include: Hard work. Grit and being willing to keep going through challenging times. Having the resources to develop what you are thinking of. Focusing on quality, delighting the customer, being the best. A supportive network around you. etc. But one aspect which is often forgotten is also one of the most important: luck.

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Good Management Is Not Good Strategy. Here’s What Is:

Digital Tonto

One of the most annoying things I hear from leaders is that “we had a great strategy, but just couldn’t execute it.” That’s simply not possible. If you can’t execute it, it’s not a great strategy. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Strategic Leadership: Understanding its Purpose and Core Attributes

CMOE

You can’t have strategy without leadership. Strategy formulation requires a clearly defined vision, long-term goals, useful tools, and a plan to win. But without the guidance of an insightful leader who can drive the process, it is difficult to make any strategy a reality. Ultimately, strategic leadership is what makes the difference between success or failure.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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The trough of innovation disillusionment

Paul Hobcraft

innovation disillusionment or just boring? You get this increasing sense that the ‘fizz’ has gone out of the innovation bubbly, we are seemingly in a trough of innovation disillusionment. The innovation party presently feels a little flat. When we turn up at those creative innovative parties today the numerous delicious canapés to choose from are turning up at the edges as we are becoming disillusioned, just being fed on a present unexciting incremental innovation diet, lacking any real substanc

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Seven Companies That Failed to Innovate and What Happened to Them

IdeaScale

Highlights Companies as diverse as Xerox, National Geographic, and Circuit City failed to innovate, and suffered painful costs as a result. While a company can survive failing to innovate, it can cost the firm billions and damage its long-term outlook, trapping it in legacy markets or costing it vital personnel that move onto more creative [.].

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More isn’t always better: What the trucking problem and poverty have in common

Christensen Institute

Supply chains have been hit hard since the start of the Coronavirus pandemic. It was largely believed to be fueled by the trucking industry’s inability to keep drivers on the road as the pandemic impacted its workforce. Trucking companies had to increase wages, which ultimately lured drivers back. However this has not resolved the problem. Today, supply chains are facing another problem: the shortage of trucks.

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The value of Questioning

Idea to Value

Sometimes, before you start generating ideas, it makes sense to slow down and ask some more questions. It is normal to want to solve problems, and come up with solutions and ideas from the beginning. But how do we know that we are solving the right problem? Or that the problem we have identified is the root issue at all, or just a symptom of something else that needs to be fixed.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Don’t Hate Your Haters, Leverage Them To Your Advantage

Digital Tonto

When we feel passionately about change, we want to take action. We want to take to the streets, argue against injustice. We want to make decisions, launch a business, get things done. Activity gives. [[ This is a content summary only. Visit my website for full links, other content, and more! ]].

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Maintain and extend or create something new - where do you want to be?

Jeffrey Phillips

One of my favorite questions when I work with software teams is this: given a choice, would you rather work on existing systems in a support and maintenance role, or would you rather work on developing or implementing new systems with new technology? The answers are always the same. About 30% of the group I'll survey is comfortable with the existing systems and code and is happy extending it and maintaining it.

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Tackling Societal Challenges through innovation ecosystem application

Paul Hobcraft

Tackling Societal Challenges with Ecosystem collaborations. Perhaps why innovation feels somewhat flat (well for me) is our organizations and societies are utterly failing to allow us all to step up in innovation to tackle those huge societal issues; those massive, growing problems that are swirling all around us. We need to shake out of our lethargy and really begin to attempt to solve the real issues of our time.

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Five Creative Ways to Use Customer and Employee Suggestion Boxes

IdeaScale

Highlights Customer and employee suggestion boxes can be incorporated into any innovation campaign Modern boxes should be digital, privacy-friendly, easy to use, and designed to collect useful data. The suggestion box is a classic tool for collecting feedback, yet you can get more from it than you realize. Here are five ways to update how [.].

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib