Sat.Mar 18, 2023 - Fri.Mar 24, 2023

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What Disruptive Innovation Really Is

Innovation Excellence

GUEST POST from Geoffrey A. Moore I recently read an article in ZDnet by Sherin Shibu discussing disruptive innovation, primarily through the lens of Clay Christensen’s work at the Harvard Business School. The article itself is very sound, and yet I found myself disagreeing with it on a number of points.

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9 Reasons to Choose Cross-functional Leaders ASAP

BrainZooming

What’s one big red flag indicating that a cross-functional strategy will struggle? When the organization delays choosing a leader for the cross-functional team to oversee the initiative’s development and implementation.

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With an InnovationOps approach, the methodology doesn’t matter

Sopheon

We’ve talked recently about InnovationOp s in this space: a flexible yet structured approach to innovation that guides an organization through its unique innovation journey. InnovationOps brings together the people and processes related to discovery, product management, project management and portfolio management, governance and strategy execution, treating each as unified parts of a broader innovation picture.

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Completing transitions through innovation, ecosystems and sustainable approaches

Paul Hobcraft

Completing transitions through innovation, ecosystems and sustainability thinking Today, our innovation activity needs to transition through collaborating and co-creating, applying ecosystem thinking and platform designs for business. We increasingly recognize the future value and impact for businesses to grow, is through combining innovation, and external collaborations and ensuring solutions are more sustainable.

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Empowering Retail Associates to Enhance the Customer Experience

Speaker: Andrew Regan, Managing Partner at BlueSeed Retail Ltd.

Did you know that 70% of new retail technology fails to deliver expected benefits and can often decrease customer value, service, and experience? With that in mind, how can we empower our store associates to leverage new technology to optimize the customer experience and boost productivity? This exclusive webinar with Andrew Regan will dive into strategies to empower retail associates for success with new technology.

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With Uncertainty all Around, Hard Trends Lead to Certainty for Businesses Large and Small

Daniel Burrus

Business is uncertain, as the future is an uncertain place to be in no matter what industry your business or organization is part of. Because uncertain times are a commonality, how do small to medium-sized businesses or startup companies find their way through the many uncertain times we all face? Through many of my writings, I explore my Hard Trend Methodology where a business leader or organization as a whole realigns their focus on Hard Trend future certainties to determine what they know is

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The Goldilocks Effect: How to get innovation Challenge design ‘just right’

Wazoku

The strengths of the innovations you develop largely depend on the quality of the questions you ask. Considering that 85% of organizations confess to being bad at problem diagnosis , there’s a lot riding on getting your Challenge design ‘just right’. In this blog, we’ll share some key tips on three elements of Challenge design, and how to ensure you find the sweet spot for each.

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5 Key Capabilities of Innovation Management Tools | ITONICS

ITONICS

In this article, we look at the 2023 Gartner® Market Guide for Innovation Management Tools and unpack the five capabilities we recommend you look for when choosing an innovation management software as well as the driving forces influencing the adoption of innovation tools in global organizations.

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Musical Chairs and Facilitating Group Dynamics

BrainZooming

I use techniques to manage group density and dynamics during Brainzooming collaborations that remain unnamed. Then, out of the blue one day, I happen to call them something. Once named, they turn into analogies. That leads to imagining new ways to employ them since applying analogies always takes me to new ideas.

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How ChatGPT and Generative AI Can Transform the Way You Run Your Business

Entrepreneur - Innovation

Let's take a high-level overview of how generative AI might transform your fledgling business. The benefits of this technology innovation remain crucial for any entrepreneur to grasp.

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Making a Case for Digital Forensics

Business and Tech

Dr. Kall Loper is vice president of Digital Forensics & Incident Response at Cyderes. He has been a partner-level practice lead at a global consulting firm, the U.S. Department of Justice, and has founded a forensics firm. He has also served as chair of an academic department and has been a professor for over twenty years. Dr. Kall Loper Vice President of Digital Forensics & Incident Response, Cyderes What are IT students being taught that they were not 10 years ago?

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Future Focus: Constructing Unshakeable Stability in Your Manufacturing Supply Chain

Speaker: Jay Black, Senior Account Executive

We’ve all heard the buzzwords to describe new supply chain trends: resiliency, sustainability, AI, machine learning. But what do these really mean today? Over the past few years, manufacturing has had to adapt to and overcome a wide variety of supply chain trends and disruptions to stay as stable as possible. Stability has become key in this post-COVID world, and will remain key moving forward.

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Unveiling IdeaScale’s Game-Changing ChatGPT Integration: Our TOP SECRET Project

IdeaScale

Introduction to our SECRET project - native chatGPT Integration for Ideation We at IdeaScale are thrilled to announce the launch of our latest innovation – the integration of ChatGPT into our ideation software. This has been a TOP SECRET project that a small team of our best innovators came up with, refined, iterated perfected [.

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Do you have what it takes to be a great Director of Strategic Partnerships?

HYPE Innovation

Becoming a great director of strategic partnerships is no easy feat. Becoming a director of any kind is a challenge in itself but directing strategic partnerships is a unique role that requires a particular combination of skills, experience, and personality traits that set you apart from the rest. However, with the right mindset and dedication, anyone can achieve greatness in this field.

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A Letter Regarding Financial Faith

CorporateIntel

Dear Financial Community: The failure of Silicon Valley Bank is enormously troubling. Call it an isolated circumstance all you want, but it has further stressed our nation’s dialogue. An echo of other bank failures has followed SVB down the drain. Long lines of anxious customers waiting outside banks are never something we want to see. This was unnecessary.

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Sustainable, Recyclable, Affordable: A Family-Owned Business Shakes Things Up

Business and Tech

In business for more than a century, Paper Mart has become an industry leader in sustainable paper products. Allison McGuire Vice President of Marketing, Paper Mart Running a small business requires hard work and vision. Increasingly, that vision includes issues of sustainability: 95% of small business owners believe sustainability is crucial , according to a survey by QuickBooks, and most already have plans in place to reduce their environmental impact.

Survey 130
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Unlocking the Secret to Product Team Success: Data, Empathy, and a Whole Lot of Communication

Speaker: Donna Shaw - Senior Product Manager & Eric Frierson - Director of Innovation for Public and School Libraries

Successful product management is more than building a product: you’re also building a team. Working with cross-functional teams can appear chaotic, especially if your goals differ! It can be challenging to figure out how to communicate with team members and stakeholders. However, with some forethought and insights, you can build a successful product management team—one that collaborates to create a product that truly delights your customers.

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Unveiling IdeaScale’s Game-Changing ChatGPT Integration: A SECRET Project Led Personally by CEO Nick Jain

IdeaScale

Introduction to our SECRET project - native chatGPT Integration for Ideation As the CEO of IdeaScale, I am thrilled to announce the launch of our latest innovation – the integration of ChatGPT into our ideation software. This has been a SECRET project that I personally led, with a small team of handpicked engineers and designers. [.

Ideation 130
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Robots Are Changing the Face of Customer Service

Harvard Business Review

The potential benefits are clear — but to realize them, service robots must be designed and implemented the right way.

Change 123
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Meet Brunner’s Vicie Simpson, social media pro and 2023 Black Excellence Award winner

Brunner

Brunner’s own Vicie Simpson is the 2023 recipient of the Black Excellence Award, given by the Public Relations Society of America’s Pittsburgh chapter. PRSA Pittsburgh established the award in 2020 to recognize and encourage young, talented Black men and women who are building careers in communications, public relations, and marketing. We had the chance to catch up with Vicie and hear what the Black Excellence Award means to her.

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Why a TikToker Wants More People to Talk About Money

Business and Tech

Salary transparency isn’t a given. In recent years, though, that information is becoming easier to access, thanks in large part to TikTok. On this social media app, where an estimated 1 billion videos are watched each day , person-on-the-street videos with hosts querying passersby about what they earn have become a dime a dozen. One influencer, Hannah Williams, has garnered a following of 1.2 million on TikTok by doing just that.

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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

Enterprise Risk Management (ERM) is critical for industry growth in today’s fast-paced and ever-changing risk landscape. When building your ERM program foundation, you need to answer questions like: Do we have robust board and management support? Do we understand and articulate our bank’s risk appetite and how that impacts our business units? How are we measuring and rating our risk impact, likelihood, and controls to mitigate our risk?

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Which new developments in K–12 education will prove disruptive?

Christensen Institute

This is an interesting time to be involved in K–12 education. It’s a challenging time, for sure, given the learning loss, mental health crisis, and educator burnout that have come in the aftermath of COVID-19. But this is also a time full of new possibilities. The expansion of micro-schools, community schools, hybrid homeschooling, learning ecosystems, and tutoring models—all of which gained unexpected momentum through the pandemic—point to striking new possibilities for the future of education.

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How Machine Learning Can Improve the Customer Experience

Harvard Business Review

Seven potential applications — from better recommendations to fraud detection.

Learning 142
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Culture of Innovation Assessment

InnovationTraining.org

Here is a simple assessment you can take to assess for a culture of innovation in your organization or group. We used AI to help us generate and also categorize the questions across four important categories: Mindset, Leadership, Process, and Culture. For each of these questions, participants can rate themselves on a scale of 1-5 (1 being strongly disagree and 5 being strongly agree) to assess their mindset and behaviors or practices that contribute to a culture of innovation in their organizati

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Do You Have the “Right” IT Skills for the Digital Era?

Business and Tech

About 20 years ago, three market forces converged that radically changed information technology forever. Dr. Frank Granito Chief Scientist and Lead Fellow, Institute for Digital Transformation IT went from being a back-office function that supported the business to being an integral part of every business function. One of my partners talked about having a stack of forms for people to use when the system went down.

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The B2B Sales Leader's Guide for Any Economic Environment

When economic headwinds pick up, sales leaders are the first to sound the alarm — and chart a new course. Longer sales cycles, larger buying committees, increased price pressure, and smaller teams can quickly combine to reduce your margin for error and increase the urgency to find a solution. To thrive in a challenging environment, sales teams need a rock-solid grasp of the fundamentals and the biggest force-multipliers they can get their hands on.

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Is it “gun rights” or “gun control?” Neither, and that isn’t even the right question.

Christensen Institute

To make progress on reducing gun deaths, we need to reframe the problem. In May 2022, after the Uvalde, Texas elementary school shooting, The Atlantic ’s Katherine Wu published an article highlighting her conversation with Dr. Megan Ranney, an ER doctor and now incoming dean of Yale’s School of Public Health. In their conversation, Ranney proposed the need to reframe the gun crisis as a public health issue.

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5 Strategies to Empower Employees to Make Decisions

Harvard Business Review

Leaders often want to give workers autonomy, but struggle to give up control.

Strategy 140
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Great Customer Experience Work Begins Here

Innovation Excellence

by Braden Kelley What Customer Experience Really Is Customer experience (CX) is an essential part of any organization’s success. CX is much more than the level of customer service a company provides. CX is the totality of a customer’s interactions with an organization over the course of their shared relationship.

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How To Make Work Work for Women in Tech and Leadership

Business and Tech

The gender gap in tech is persistent, but it can be addressed by offering resources, fostering inclusive workplaces, and implementing policies that promote equity. The gender gap in tech remains due to a number of factors including lack of job security, gender bias, and work-life balance issues. However, there are potential solutions that can be put into place to increase access and opportunities for women in tech.

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Retail Reimagined: What It Means To Be An Innovative Retailer

Speaker: DeAnna McIntosh, Retail Growth Strategist

The past three years have forever changed the retail landscape. Companies of all sizes were forced to welcome change with open arms and surrender to total flexibility in order to be agile in the ever-evolving economic environment. In 2023, we are navigating inflation and its impact on consumer spending, various lasting side effects from the pandemic, and a looming recession in the back half of the year.

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“Anomalies Wanted:” A counterintuitive call to innovate that can set businesses apart

Christensen Institute

This piece is by Esther Clark, author and outstanding contributor to Forbes, the Global Peter Drucker Forum, and the World Economic Forum. She is the Executive Director of Marketing at Inspired Education and writes about innovation, strategy, and international education. Follow @ClarkEsther. Growing up on sailboats and off the grid, I learned that doing things differently leads to some of life’s most valuable experiences.

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High-Tech Touchpoints Are Changing Customer Experience

Harvard Business Review

As technology becomes more powerful and affordable, your company is only limited by its imagination.

Change 122
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Take Charge of Your Mind to Reclaim Your Potential

Innovation Excellence

GUEST POST from Janet Sernack In our recent blog, we explored how our focus and attention have been stolen, and how our ability to pay attention is collapsing and described why we need to be intentional in reclaiming it.

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One of the Industry’s Best Weighs in on the Future of IT

Business and Tech

Award-winning cyber and non-profit executive Mari Galloway shared her thoughts on the current state of the tech industry, the pros and cons of government and private sector jobs, and what aspiring tech professionals need to know. What made you want to pursue a career in technology? I actually wanted to be an architect growing up. Building cities and structures was always something I enjoyed and during my learning; we used technology to render drawings and things like that.

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The Problem with Product Market Fit (and What to Use Instead)

Speaker: Daniel Elizalde - Product Executive and Advisor

There is a big problem with the term "product market fit." Launching successful products requires a rare combination of market understanding, iterative development, and a lot of luck. To increase your chances of success, you need to drive your team through a series of clear, actionable milestones that demonstrate you are going in the right direction.