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Research: How Ratings Systems Shape User Behavior in the Gig Economy

Harvard Business Review

Incremental rating systems, employed by platforms like TaskRabbit and Airbnb, offer a detailed view by listing and often providing insights into every individual review score. Averaged rating systems, used by platforms such as Uber, Lyft, and DoorDash, present an overall score that aggregates all individual ratings.

System 122
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The Best Innovation Keynote Speakers Talking Points & Presentations

Leapfrogging

Establishing systems for idea submission and feedback Allocating time and budgets for innovation projects Recognizing and rewarding innovative efforts Navigating Challenges and Risks Addressing the challenges and risks associated with innovation is a must.

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The crucial role Innovation must play in the Energy system

Paul Hobcraft

Innovation is vital to the energy system’s integration and operation design, and we need to further recognize its crucial role. This requires a profound transformation in technologies, systems, and infrastructure. To avoid the predicted consequences of climate change, the global energy system must rapidly reduce its emissions.

System 162
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Dynamics within the system are always dominated by the slow components.

Paul Hobcraft

The worrying thing is within any dynamics within the system they are dominated by the slow components, and the rapid components simply have to follow along. Firstly we need to revisit the work on “adaptive enterprises and systems”. Look at how larger organizations operate. Where do we start to make innovation more dynamic?

System 191
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Measuring Innovation Performance

Why do only a third of the organizations worldwide have formal innovation metrics in place despite accepting that innovation is critical to survival? Download this eBook to learn about the 5 basic principles that guide every successful innovation process.

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The art of “Back Casting” needs care

Paul Hobcraft

Backcasting is a planning method that starts with defining a desirable future and then works backwards to identify policies and programs that will connect that specified future to the present. Social systems are far more complex. The fundamentals of the method were outlined by John B. Robinson from the University of Waterloo in 1990.

System 280
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Putting some dynamic tension back into the innovation system

Paul Hobcraft

My feeling is this should change and we establish a “System of Record” that brings the individual learning into a collective one that enables all within the system to gain from and design innovation solutions from a more ‘whole’ system thinking perspective. A common language is essential.

System 140