Alignment Diagrams

Boxes and Arrows

Here’s where I believe IAs and UX designers can use our skills to make a difference. This shows the chronological flow of steps for attending a live event, in this case a panel on service design. “Value-centered design&# is the approach he prefers. He writes: The basic premise of value-centered design is that shared value is the center of design. Jess McMullin, “Searching for the center of design&# , Boxes and Arrows , 2003.

The world’s best company to work for

Innovation 360 Group

100% of the Best Companies have programs designed to develop leaders who can bring together resources across the organization. Just the other day A Great Place to Work also released their list 2011 FORTUNE’S 100 BEST COMPANIES TO WORK FOR® which is based upon a deeper cultural audit and as far as I can see much more reliable. Their Top 5 on the Fortune list 2011 is: SAS. Wegmans Food Markets.


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Why We Are Entering A New Innovation Era.

Paul Hobcraft

Increasingly we are seeing a growing dissatisfaction on the impact that innovation is having; in growth, in returns, in market and customer impact. This dramatic change we will all be undergoing will have a significant impact on organizations innovation management design and it requires new connected thinking” I believe innovation is in a need for change and is coming very quickly to a refraction point in how it’s going to be managed. Posted on September 21, 2011.

What UX Designers Need to Know about Conversion Rate Optimization

Boxes and Arrows

The real problem many organizations face regarding conversion, is that content is often still considered “the stuff that goes into the design.” Putting content at center stage means changing some of the fundamental ways we think about content in the design process and how it helps conversion. This helps developers empathize with the users they’re designing for. Even UXers, developers, and marketers may have different opinions about what should be improved on a page.

Bypass the Naysayers

Destination Innovation

It was originally designed to store and play music. If the main route to market for your great innovation is blocked by naysayers committed to current products and methods, you should ask – who benefits most from this? Fifty Shades of Grey is a 2011 erotic romance novel by British author E. When we launched CDs, we did no market surveys and hired no consultants. Nobody gave us any assurance that there would be a market, but we believed it was a good product.”.

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Learning to be Innovative – Future Building’s Crucial Role in Driving Innovation Impact


Nearly all of their brands were struggling with stagnant or declining market share. Each clue is a piece of information that illuminates an emerging trend – nascent shifts in consumer’s behaviors or values, cutting edge scientific or technology developments, VC investment patterns, industry news coverage, investment disclosures, partnership announcements, market launches, public research findings, etc. design thinking

This video shows how bacteria evolve resistance to antibiotics

Idea to Value

It shows an enlarged petri dish (2ft by 4 ft), divided into nine zones with varying concentrations of antibiotics designed to kill the E-coli bacteria introduced into the least concentrated areas. The experiment was designed to see if (and how), bacteria could spread in the zone they were comfortable in, but then had to adapt when they met the boundary which would ordinarily kill each individual cell.

Video 177

How Steve Jobs predicted what would cause Apple to lose its innovative edge

Idea to Value

Apple has long been seen as one of the world’s most innovative companies, but since the passing away of Steve Jobs in 2011 it has found it much more difficult to continue innovating. In companies like this, the people who appear to be bringing the most benefit to the company are the ones making the most money from the product, which are the Sales & Marketing people, and therefore these are the people who get promoted.

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Innovation Lessons from the Master, Steve Jobs

Destination Innovation

At the age of 21 Jobs founded Apple with Steve Wozniak in order to market the Apple I personal computer. Jobs worked with designer Jonathan Ive to develop a stunning sequence of new product blockbusters: the iMac, iTunes, Apple Stores, the iPod, the iTunes Store, the iPhone, the App Store, and the iPad. He empowered his team to design something radical and they did. They eschewed the keyboard as used by the then market leaders Blackberry and Nokia.

The Book that Took 9 Years to Publish

Stephen Shapiro

March 2011: I submitted the final manuscript to Penguin for Best Practices are Stupid. April 2011: Almost immediately after submitting the manuscript, I conceived the concept of a “Challenge Toolkit.” May 2011: I created a spreadsheet cataloging a number of lenses.

Video 82

The Founder, Innovation On Film

Gregg Fraley

The Founder , starring Michael Keaton as McDonald’s founder Ray Kroc , is the best film about innovation since Moneyball in 2011. This is the perfect launch pad to talk about having dots to connect, that is, market knowledge. Teachers can talk about mindset, marketing, points-of-difference, coping with failure, and the value of measurement and data. All this done 40 years before Design Thinking! Michael Keaton as Ray Kroc in The Founder.

Our inabilities to adapt needs changing.

Paul Hobcraft

According to a survey by McKinsey in 2011, 72% of our transformation programs fail to deliver on their original targets. This does require a transformation of how we design, structure and bring together all the relevant part of the innovation process. This is where innovation needs to go to counter the fundamental shifts going on in our markets, to really drive and thrive in an increasing hostile environment. Adapting the business model to the needs and desires of the market.

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What is Lean Innovation? Components and Examples

Moves the Needle

And in practice, we combine three important ideas: design thinking, Lean Startup, and agile methodology. Methods are needed that focus on the customer experience, allow us to adapt to new information, and help us make decisions based on market-based evidence. What is Design Thinking? Design thinking is a way of problem solving that evolved out of applying the scientific method to the process of design. But design thinking alone is not enough.

How the current patent system actually hurts innovation (and how patent trolls are being fought)

Idea to Value

But the biggest change to the system came in 2011, with the America Invents Act. Take the story of Dr Troy Norred , who invented a new design for a heart stent which stayed in place using larger surface area, instead of damaging sutures or glue. He was awarded a patent for his design in 2002, and then spent several years trying to get licensing agreements or investors to monetise his idea. Sometimes much larger changes, or new products which define a market.

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Simon Hill shortlisted for The TechXLR8 2020 Tech Leader of the Year Award


Through its core product, Idea Spotlight, the business embraces the principles of design thinking and challenge lead innovation, to help its clients crowdsource ideas from anywhere. Wazoku is a tech company with a big mission – To Change the World, One idea at a time.

Innovation Insights from Jeff Bezos and Amazon

Destination Innovation

Sales leapt from half a million dollars in 1995 to $17 billion in 2011. But Amazon had no experience or competence in electronic product design or manufacture. In 2014 Amazon entered the smartphone market with the release of the Fire Phone. He wanted to own that segment of the market too and to prevent a competitor from seizing it. It was attractively priced and scooped the market.

Is Innovation in pharma broken?

The Future Shapers

Having an excellent R&D process and achieving market success with the technologies invented are two distinct things. However, in Big Pharma’s defence, the process of bringing a pill or a medical device to market along with clinical trials and patient approval is costly, taking a heavy toll on R&D expenditure. Pharma was rated among the least customer-friendly industry in a 2011 Harris poll, down 43% from a similar survey conducted in 1997.

11 Paradoxes of Entrepreneurial Thinking: why entrepreneurship can hardly be taught

Open Innovation EU

Whereas Schumpeter describes an entrepreneur as disequilibrative – destroying the pre-existing stage of the equilibrium ((Kirzner, 1999) – Kirzner chooses to describe the role of the entrepreneur as more equilibrative – entrepreneurs systematically displace disruptive conditions in order to create stabilized market conditions (Kirzner, 1999). Practice of Creativity: can be taught using creative techniques and methods such as design thinking (Neck et al., Koppl, 2008; Lewin, 2011).

Typology for Innovative Organizations

Open Innovation EU

It has been a while since Henry Mintzberg developed his influential work that made us aware of the importance of structures in organization design. To my opinion, Mintzberg’s work was a refreshing change to the world of organization design that until then has been largely influenced by Taylor’s Scientific Management Approach and Henry Ford’s efficiency-based adaptation of that. Structures are no longer of primary focus in design organizations. 2011).

CFP: 3D Printing Conference in Paris, June 1

Open Innovation

Transitioning 3D Printing from Niche to Mainstream Markets Research Workshop | École Polytechnique | Paris 1 June 2018 Conference chairs: ThierryRayna (École Polytechnique), Joel West (KGI), Frank Piller (RWTH Aachen) See website and call for papers The potential economic impacts of 3D printing (or “additive manufacturing”) have attracted considerable attention in recent years. 2016), and market structure (Weller et al.,

Covering Innovation My Way

Paul Hobcraft

You do need to find out more of the emerging Work to be done approach as it is a far more dynamic place for innovation to happen.The W ork-to-be-done is focused on connecting to the emerging areas of Organizational need being faced in today’s rapidly changing markets and diminishing resources. It currently has about 70 posts in the site related to this building of capability and capacity to innovation, through a designed approach to how you can achieve innovation fitness.

Do You Want To Make A Point Or Do You Want To Make A Difference?

Innovation Excellence

Markets have also failed us. On September 17, 2011, #Occupy Wall Street took over Zuccotti Park, in the heart of the financial district in Lower Manhattan. Designing Tactics To Influence Institutions. In October 2011, at the height of the protests, the civil rights legend, Congressman John Lewis showed up at an #Occupy rally in Atlanta and asked to speak. I recently took part in an online open forum for thought leaders.

The Wheel of Innovation: Lessons learned from >1,000 companies and 62 countries

Innovation 360 Group

Aligning strategy, leadership style, culture, capabilities and competences is the key to success in building an innovative and sustainable business in today’s ever changing market context. Based on Penker (2011). . The reason for innovating can be to follow the market, satisfy needs not satisfied at the moment as well as using technology to make something possible that was not possible before. It is typically based on sales innovation (see below) and market innovation.

The Innovation Instinct: Inventions Inspired by Nature


Many notable engineers, architects, designers, and other creators have discovered unique adaptations between a species and its environment, and applied these insights to drive innovation across a huge variety of inventions, products, services, and industries.

Digital transformation – the need to transform our innovation approaches

Paul Hobcraft

McKinsey in 2011 identified that 72% of transformation programs fail to deliver on their targets so there is an awful lot of thinking, planning and working through any transformation to make sure you end up with the 28% of the success stories. Digital disruption is the impact of digital technologies and business models on a company’s value proposition and market position. Let me finish on one example already successfully working in today’s market.

Innovation – Is it all just a game of Jeopardy?


champions, a feat IBM managed to achieve in 2011 when their AI ‘machine’ the Watson computer system competed on Jeopardy! We wanted the ability to use questions that had not been designed for a computer to answer.”. Immediately after collecting the $1 million prize in 2011, IBM set off to apply Watson in real-world scenarios, but to date nothing has really been achieved of any material value. Innovation, it all starts with jeopardy. Is this a truism?

Industry 4.0 – disruption or just a logic extension of WWW?

Innovation 360 Group

The term first surfaced at the Hannover Messe Industrial Fair in 2011, with the theme Industry 4.0. The social revolution and global transparency, which have led to increased demand for fair training and a fair labour market but also sustainable thinking and rapid communication, where everybody with a story to tell can have an impact. you can build you own satellite for less than 10,000 USD); with extremely short go-to-market lead times (weeks); and. Industry 4.0

Mr. Porter, online luxury clothing retailer, innovates in the men’s fashion industry

New Markets Advisors

classic images of designers fussing over dresses or celebrity-status models defined fashion. Yet Mr. Porter, an online luxury clothing retailer founded in 2011, successfully challenged this notion, innovating around the long-standing model to generate great success and inspire change for menswear. In 2016, five years since its launch, Mr. Porter grew 94%, demonstrating the success of a well-designed online retailer. [2]

Persona Grata

Boxes and Arrows

In my experience as an interaction designer, I have come across many strategies and approaches to help increase the quality and consistency of my work, but none is more misunderstood or misused than that of the persona. Personas have been in use since the mid-1990s and since then have gained widespread awareness within the design community. As for adoption, many say they use personas, but few designers I’ve met actually use them as a part of their core creative process.

Networks, Communities, Ecosystems and Platforms

Open Innovation

Two-Sided Markets are not Platforms Van Alstyne and West I started my trip at the Marshall Van Alstyne and Geoff Parker conference at Boston University, which they dub the Platform Strategy Research Symposium. It was somewhat of a misnomer, as most of the economists who visited the conference (although not the hosts) took “platform” as a synonym for “two-sided market.” All of these are two-sided markets: Microsoft convinces gamers and game writers to join the platforms.

Digital transformation – the need to transform our innovation approaches

Paul Hobcraft

McKinsey in 2011 identified that 72% of transformation programs fail to deliver on their targets so there is an awful lot of thinking, planning and working through any transformation to make sure you end up with the 28% of the success stories. Digital disruption is the impact of digital technologies and business models on a company’s value proposition and market position. Let me finish on one example already successfully working in today’s market.

33 Routes to Open Innovation

Open Innovation EU

It has been a while since Henry Chesbrough coined the term Open Innovation and formulated it’s definition: “combining internal and external ideas as well as internal and external paths to market to advance the development of new technologies.” A spin-off is a form of Open Innovation in the sense that a company can ‘spin-off’ a newly developed technology to the public market for further exploitation by the involved engineers or startup team.

Scaled Agile Framework: what is and how it works


Among other things, it: enables the implementation of Lean-Agile software at the corporate level; is based on Lean and Agile principles; provides detailed guidance for working on the Portfolio, Value Stream, Program and Team; was designed to meet the needs of all stakeholders within an organization. SAFe was developed in 2011 to help software development teams put better products on the market faster.

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Spotting Innovation Opportunities


When searching for new opportunities, it basically means being able to simultaneously create ideas as part of the innovation management on the one hand and to foresee markets and potentials, called corporate foresight, on the other hand. The goal should be to create a constant stream of ready-to-market innovations that are always aligned with future developments and thus a source for disruption.

Uncertainty is the Innovator’s Friend

The Inovo Group

There are four primary dimensions of uncertainty: Organization, Demand, Design and System (ODDS). In 2011, after more than 20 years of research, Harry Klee, a professor in the Horticulture Sciences Department at the University of Florida, developed the “perfect” tomato. Efforts such as Six Sigma and business process design are specifically engineered to minimize uncertainty. What was the key uncertainty Harry Klee faced when he tried to get his tomato to market?

Great to Good Innovation


did a follow-on study that found 32 of the 50 companies described in these books to only matched or underperformed the market over their subsequent 15-to-20-year period. Yes, you read it right. The title of this piece is ‘Great to Good’.

Standardization as an open innovation activity

Open Innovation

From 2007-2013, I worked to study the case of Symbian, the British software company that coined the term "smartphone” and had (thanks to Nokia’s smartphone sales) the leading global market share during the first decade of the smartphone OS wars. As predicted by Teece (1986), Symbian lacked the ability to commercialize its own innovations directly but instead partnered with leading cellphone makers to bring its technology to market. Platforms, markets and innovation.

Context matters

Boxes and Arrows

What makes a marketing e-mail or newsletter efficient? The act of clicking certain element in a marketing e-mail is a result of a longer process of identifying, assimilating, and analyzing its content. Our different observations confirm some of the generally known design principles, such as users’ deep-rooted dislike of homogenous blocks of text. But what to include in the marketing message instead of introductory blah-blah text?

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Is the iPad mobile?

Boxes and Arrows

The iPad hit the market about three years ago, quickly becoming disruptive by creating a user need where there previously was none. Do you design for users on the go? I design mobile apps for This is also the reason why Josh Clark recommended considering the “belly zone” when designing the navigation for your app and avoiding putting controls on the bottom (Wroblewski, “Design for Mobile: iPad Design Tips”).

The University of Central Asia: Educational Innovation in the Mountains of Rural Kyrgyzstan

New Markets Advisors

Credit: UCA Before I joined New Markets Advisors as an Associate, I was on the team that opened the University of Central Asia ’s Naryn campus in Kyrgyzstan for its inaugural 2016–2017 school year. With the insights I’ve since gained at New Markets, I’d like to examine the University of Central Asia (UCA) through the lens of disruptive innovation and Jobs to Be Done, two concepts popularized by Clayton Christensen, the author of The Innovator’s Dilemma.

Study 40

Build Platforms Beyond Products and Services

The Inovo Group

In the 79 years since, the Dow polyethylene platform has grown to encompass six distinct product families selling over forty product categories into multiple markets across a wide variety of industries. These fundamental characteristics are manifested in a bewildering array of different platform designs and functions. Technology – physical and digital assets (the “atoms and bits”) used to design and build solutions.

How China Creates the Strongest Innovation System

The BMI Lab Blog

Massive investments, a huge market and the hiring of worldwide talent has boosted the Chinese innovative ecosystem. For instance, in Q3 2017, Tencent, the Chinese Internet company that developed WeChat and QQ, overran Facebook in terms of market value. This graphic shows the differences between the market value of US, Asian, and European Internet and Tech companies. A hardware market in Shengzen. Hardware markets are common in Shengzen.

#1,564 – Bill Gates and the Reinvented Toilet

Greatest. Idea. Ever.

To that end he launched a competition, inviting inventors, engineers, and students from the top universities in the world to design a new type of toilet. In 2011, we launched the Reinvent the Toilet challenge. A remarkable cohort of engineers, scientists, companies, and universities around the world has done the hard work of getting a safe, off-grid sanitation market ready for take-off….