Human-Centered Design in the Financial Industry: An Innovative Example
IdeaScale
JULY 10, 2019
Lake Trust Credit Union, which aims to serve some of the most financially disadvantaged communities in America, has decided to buck that trend and use human-centered design instead. Nearly one out of four residents here are disconnected from the banking system.”. Doing Good In The Neighborhood. One of the ideas was the Aspire CD.
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