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Redefining Conflict Resolution: The Design Thinking Way

Tullio Siragusa

Redefining Conflict Resolution: The Design Thinking Way Business conflicts have been a staple challenge since the advent of commerce. As conflicts become more nuanced, leaders seek innovative methodologies for resolution. It prioritizes empathy, collaboration, and iterative testing to reach innovative solutions.

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Design Thinking Applied to M&A Integration

Tullio Siragusa

Design Thinking Applied to M&A Integration. Merging companies is complicated. The reality is that many companies do it wrong, resulting in failure rates as high as 70% or more. The failure rate increases due to insufficient integration design and planning or faulty integration planning. It is people centric.

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The Universality of Leadership: Challenging Industry-Specific Biases

Tullio Siragusa

The Universality of Leadership: Challenging Industry-Specific Biases In the modern business landscape, we often hear the argument that leaders should be hired from within the same industry to be effective. Sometimes, a fresh perspective from outside the industry can catalyze innovation and drive unprecedented growth.

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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. The agent knows just how to console them — that’s the future we can build.

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Design Thinking Applied to Re-Organizations

Tullio Siragusa

Design Thinking Applied to Re-Organizations. Reorganizing a company to solve complex problems, introduce innovation, improve business operations, and identify market opportunities requires design. What is Design Thinking? Five Design Thinking Steps to Reorganization. Develop Team Habits.

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The Detriments of a Command-and-Control Culture and the Power of Design Thinking

Tullio Siragusa

The Detriments of a Command-and-Control Culture and the Power of Design Thinking In the competitive landscape of modern business, the approach we take to leadership can make or break an organization. While this approach might have been effective in the past, it is increasingly detrimental to both people and businesses.

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Improve Customer Success with Design Thinking

Tullio Siragusa

Improve Customer Success with Design Thinking. Implementing Design Thinking can help with customer success. . Design Thinking can help better focus on the demands of customers and support people’s needs by providing them with appropriate products and services. . What is Design Thinking?