Destination Innovation
JULY 3, 2023
After customer interactions such as enquiries, procedures or complaints the company asks for feedback and tracks NPS, Net Promoter Score. Customers who give a low NPS are contacted and asked to give further details by audio or video. The post Customer Complaint Videos can Trigger Ideas appeared first on Destination Innovation.
Idea to Value
MARCH 22, 2021
The company relies just as much on coders as it does on artists. This video here gives a wonderful summary of their their animation software and systems have evolved over the years, up to where they now were used to recreate the accurate finger movements of a Jazz pianist in their latest film, Soul.
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Destination Innovation
MAY 24, 2022
Here are examples of eight successful companies which switched from one activity to another in order to meet a customer need. Berkshire Hathaway was originally a textile manufacturing company established by Oliver Chace in 1839 in Rhode Island. He used it as a vehicle to buy stakes in insurance companies and other businesses.
Idea to Value
MARCH 16, 2021
Everyone has made jokes about how they are on Zoom video calls wearing sweatpants or pyjamas under the table. Or to be more specific, the new ways of working which video-collaboration software like Zoom, Slack, Microsoft Teams and Google enable. It is not just other companies who produce what you do.
Speaker: Stephen Baer - Chief Creative Officer, ELB Learning & Luke Talbot - Chief Product Officer, Userlane
With the emergence of AI-enabled coaching and teaching platforms, companies are being inundated with new training modalities that promise a bright future for eLearning. But how do you choose and implement the right technology for your company? Video coaching programs. What an exciting time for L&D professionals!
Business and Tech
SEPTEMBER 21, 2021
True engagement is about the organization, specifically employees knowing how their efforts he lp the company achieve its goals,” said Eric Rudolf, VP of GTM at Brightcove. ” The power of video. To accomplish this, enterprises need access to an array of communication tools, and more specifically video tools.
Idea to Value
AUGUST 26, 2020
This video is quite interesting, if you’re interested in how quickly a small company can innovate. It is about how a small raincoat production company was asked to produce COVID-19 protective gowns by the Japanese government, but was struggling to meet targets of 10,000 gowns a day.
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