Rmukesh Gupta

OCTOBER 22, 2021

I believe that as leaders, it is paramount that we listen and do it well. You can read his entire post (really short one) here. However, as a […].

How To 69

How To Creative Thinking Leadership Creativity 69

Greatest. Idea. Ever.

MAY 10, 2020

Well, thanks to Spotify’s new feature we can find out as we now have the ability to know if anyone else around the world is listening to the same song as us at the same time. ” It may not seem like it now but Listening Together could be the start of a new trend. Is Listening Together the Greatest Idea Ever?

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Trends Technology Company 64

helloFUTURE

DECEMBER 19, 2021

Many companies listen to 100% of customer interactions and constantly adapt their messages and operations to meet growing customer needs and changing behaviors. However, the reality is that many brands don’t listen to their customers, and this is reflected in their ads, customer service interactions, and even the products themselves.

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Ideation Meeting Change Company 59

Harvard Business Review

NOVEMBER 10, 2023

GenAI can transform the process of collecting feedback from consumers, reaching more people across more demographics than ever before, and learning more about what they really think. Companies can rescue qualitative survey data from the trash and dig for deeper insights.

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Harvard Business Review

JANUARY 3, 2024

How to make other people feel heard and understood.

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How To Leadership 82

Christensen Institute

MARCH 14, 2023

And it’s one that business leaders should be listening to. We should listen. Over the past couple of years, a number of Millennial and Gen Z employees, particularly on TikTok, began discussing how to reclaim their personal health and wellness, particularly in the face of increased stress and pressure from employer expectations.

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Policies Trends Video Study 98

IdeaScale

OCTOBER 20, 2020

Listen to this Innovation Podcast Interview with Yamaha. Gallup research reveals 52% of workers said they are given time to innovate at work. The IdeaScale innovation platform provides this type … Continued. The post Want to Hear the Difference an Idea Makes? appeared first on IdeaScale.

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helloFUTURE

DECEMBER 19, 2021

Many companies listen to 100% of customer interactions and constantly adapt their messages and operations to meet growing customer needs and changing behaviors. However, the reality is that many brands don’t listen to their customers, and this is reflected in their ads, customer service interactions, and even the products themselves.

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Rmukesh Gupta

OCTOBER 4, 2021

In his own words, If you are honing and refining and don’t care why, then listen by way of A/B testing. If you are trying to understand prior behaviors, listen by way of quantitative sampling. So, the kind of feedback we elicit from our customers would depend on what we are trying to accomplish.

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Destination Innovation

FEBRUARY 6, 2016

Leading B2C (Business to Consumer) companies have invested in Listening Centres where they monitor real-time conversations and web analytics in order to gain immediate insights, start dialogues, diffuse critical issues and observe competitors. If you want to understand your customers and engage with them then you have to listen and respond.

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Video Resources Engagement Company 100

Moves the Needle

DECEMBER 6, 2022

The post Listen to this before you do your next re-org appeared first on Moves the Needle. You want your organization to be able to react to changes to its environment, which generally occur at the edge, not the center. Agile teams define work needed. New information is relayed to the top.

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Agile Leadership Resources Strategy 52

InnovationManagement

FEBRUARY 19, 2019

Great leaders intuitively know how to listen. They use empathy and mindfulness to be present during every interaction. Their focus and commitment to the goal let them shelve their egos and receive feedback with grace, inspiring innovation at every level.

Learning 76

Learning How To Innovation Creativity 76

Harvard Business Review

SEPTEMBER 13, 2022

When the road gets bumpy, you need as many different perspectives as possible.

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Leadership Management 98

Idea Champions

MAY 11, 2020

Non-judgmental listening! If you want some tips on HOW to be a non-judgmental listener, click the links below for some sage advice. How to listen without judging. On being a better listener. The highest rated of them all? An excellent choice. Sounds great, but in reality, is not as easy as it sounds. Idea Champions.

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Tips How To 33

Anaqua

FEBRUARY 23, 2022

When it comes to product strategy and development at Anaqua, the key word is LISTEN. The process of developing Anaqua’s roadmap demonstrates our focus is not only listening but hearing too – to provide customers with the enhanced solutions they need to do their jobs better and deliver greater value.

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Roadmap Underperforming Technical Team Software Review Survey 40

Innovation 360 Group

JANUARY 28, 2020

You might ask why on Earth anyone would say, “Don’t listen to your customers!” Listening to them will mislead you. With these horizons in mind, I’d like to test with nine thought experiments in not listening to your customers. The post DON’T LISTEN TO YOUR CUSTOMERS! when customer opinions matter the most.

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Software Review Exercises Technical Review Radical Innovation 40

InnovationManagement

APRIL 25, 2017

Well, you can start by talking less and listening more. While your oratory skills may impress some, your ability to listen will impress even more. Unfortunately, most leaders choose to dominate the conversation with rhetoric and fail to engage in proper communication, which requires listening.

Leadership 54

Leadership Engagement Collaboration Culture 54

Destination Innovation

OCTOBER 5, 2021

Ask and listen. Listen carefully to their responses. Keep listening and understanding their point of view. After the initial action they have various choices and you are happy to discuss and listen but do not lecture them or give them a list of actions. Set the scene and the background for the decision.

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Tips How To Meeting Course 310

Michael Roberto

FEBRUARY 1, 2021

The Center for Creative Leadership offers a concise description of six important active listening skills. Here's a quick summary: 1. Pay attention: Avoid distractions such as cell phones and laptops. Avoid interrupting the speaker. Maintain eye contact. Watch for body language that might signal your approval, disapproval, anger, etc.

Leadership 33

Leadership Creativity 33

100%Open

JUNE 4, 2018

billion Muslims throughout a globalising world celebrate Ramadan, it’s worth reflecting how much non-Muslims listen to and accommodate for the wider considerations of Islam. And it requires communicating and listening beyond just words. Or indeed any other religion. That takes courage, it definitely requires openness and courage.

Project 40

Project Engagement Crowdsourcing Collaboration 40

IdeaSpies

JUNE 23, 2016

Watching for clever ideas as you move around your world is important, but so is listening for clever ideas. Western education doesn’t emphasize listening skills. So, when you travel, when you walk around, even when you on in a car, train, plane, or bus, listen for clever ideas.

Training 57

Training Culture Learning How To 57

Harvard Business Review

JANUARY 26, 2024

6) Be a good (and patient) listener. In this article, the author offers six guidelines to consider when initiating discussions with stakeholders, whether they’re customers, partners, or employees: 1) Structure your prompts the right way. 2) Utilize reflective and thoughtful probing. 3) Convey empathetic language and humility.

Generative AI 132

Generative AI Guidelines Management 132

Innovation 360 Group

APRIL 7, 2020

The post 4 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series appeared first on Innovation Consultant | Innovation 360 | Home Of Innovation. Even if it slows down time to market, it’s better to find out what could go wrong before you have a crisis on your hands. Look out for exercise #5. Download the complete paper here Ds.

Exercises 52

Exercises System Design Examples 52

Innovation 360 Group

MAY 16, 2020

The post 7 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series appeared first on Innovation Consultant | Innovation 360 | Home Of Innovation. You have to know customer in fine detail to figure out what kind of emotional connection they have with your brand. Anthropology is the only pathway into the secrets of their hearts.

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Tools Exercises Leadership Industry 52

Destination Innovation

JANUARY 31, 2024

Practise active listening. Listen carefully to other people’s statements and arguments. Soduko is pure logical thinking. Make lists, analyse your work, break it down into smaller tasks. Become more methodical in your approach to work and problems. Break them down into facts, evidence, logic and polemic.

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Analysis Study Learning Tools 141

Qmarkets

AUGUST 4, 2017

In fact, a recent Towers Watson report showed companies that implement effective listening techniques are 2.5 caption id="attachment_26217" align="alignright" width="300"] The Benefits of Listening to Your Employees 2 [/caption] Tools for converting customer feedback into actionable insight.

Artificial Inteligence 67

Artificial Inteligence Engagement Software Review Tools 67

Innovation 360 Group

MARCH 1, 2020

The post 3 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series appeared first on Innovation Consultant | Innovation 360 | Home Of Innovation. While they have matched the subscription model of Dollar Shave Club and Harry’s Razors, what they need to prepare for what’s next is to start testing out new hypotheses. Look out for exercise #4.

Exercises 52

Exercises Video Training Marketing 52

Faisal Hoque

FEBRUARY 26, 2018

The post Ask These 4 Empathetic Questions When You’re Struggling To Listen appeared first on Faisal Hoque :: Entrepreneur | Author. Losing your patience and beginning to tune out (or line up a snide rebuttal)? Try this instead.

Leadership 53

Leadership Management 53

Idea to Value

JULY 10, 2023

The tappers thought the listeners would guess about 50% of their songs correctly, but the listeners in reality only guessed 2.5% Impact on innovation and creativity Naïve realism can have a large impact innovation teams, especially when it comes to getting and processing feedback on an idea.

Underperforming Technical Team 208

Underperforming Technical Team Study Marketing Creativity 208

Innovation 360 Group

FEBRUARY 23, 2020

The post 2 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series appeared first on Innovation Consultant | Innovation 360 | Home Of Innovation. Once dialog begins, encourage it and try to capture as many new ideas as possible, especially related to observations of outliers and what that could mean. Look out for exercise #3.

Exercises 52

Exercises Ideation System Industry 52

Idea Champions

JULY 18, 2019

Most people say that listening is an important skill to have and that it is in woeful short supply today. Idea Champions is in the process of creating a new workshop on listening, but before doing so, we want to make sure we understand WHY people value listening. Three minutes is all it will take.

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Rmukesh Gupta

FEBRUARY 8, 2024

S)He therefore becomes a student of how people read and listen. (S)He The writer is concerned with what (s)he puts into his/her writing, whereas a communicator is concerned with what the reader gets out of it. (S)He

Learning 105

Learning Leadership 105

Idea to Value

JANUARY 10, 2023

In two sets of research studies, participants were either shown humorous film clips or were allowed to listen to humorous records before doing a creativity test. So the next time you feel stuck and need to come up with something creative, perhaps take a few minutes to do, listen to or watch something that you know will make you laugh.

Creativity 209

Creativity Study Groups 209

Greatest. Idea. Ever.

JULY 8, 2020

At least he’d have something to guide him: Breakthrough Listen’s Exotica Catalog , an expansive list of everything known to be in the expanse of space. Ultimately, Breakthrough Listen hopes that with the help of the Exotica Catalog, astronomers will be able to answer some hard questions concerning SETI research.

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Survey Analysis Examples Software 36

Planview

SEPTEMBER 26, 2023

Elvia Martínez manages two teams across three continents. Elvia uses her unique background from an immigrant family to lead her teams with inclusivity, collaboration, and support. Explain your role as a Global Manager of Business Intelligence and Analytics and a few of your responsibilities. I manage two engineering support teams.

Management 105

Management Meeting Report Collaboration 105

Innovation 360 Group

MAY 16, 2020

The post 6 of 7 in the DON’T LISTEN TO YOUR CUSTOMERS Series appeared first on Innovation Consultant | Innovation 360 | Home Of Innovation. He said he was panicked about it, but the point is you have no control over what customers will do once they buy what you sell. Look out for exercise #7. Download the complete paper here Ds.

Exercises 52

Exercises Conference Analysis Design 52

Rmukesh Gupta

APRIL 12, 2024

Effective leadership demands mastery in various areas: making tough decisions with limited information, fostering self-awareness, ensuring the welfare of others, practicing active listening, cultivating high performance, upholding organizational culture, remaining humble yet driven, building trust, managing conflict, aligning team and individual goals, (..)

Leadership 59

Leadership Culture Learning Management 59