Jeffrey Phillips
MARCH 26, 2024
Many of us who work in the consulting and strategy space often talk about the difficulties in understanding and more importantly, changing a corporate culture. That is, we want the culture to adapt to market needs and changes that everyone can see but inertia keeps the company from making.
Gregg Fraley
APRIL 10, 2017
Improving Customer Service at United Airlines Requires a Paradigm Shift and Recognizing They Have a Problem. 10 Things United Airlines Might Have Done (see below). Once again we have an incident of extremely poor customer service from a major airline. Then, they need to take action steps to change, see my next point.
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Michael Roberto
FEBRUARY 15, 2018
Source: Dallas News For decades, the airline industry has been characterized by abysmal profits. The list of airline bankruptcies is seemingly endless. However, the Wall Street Journal reports this week that U.S. airline industry profitability is very strong at the moment - "healthier than ever" according to the headline.
Paul Hobcraft
NOVEMBER 12, 2019
They recognize that being carbon neutral can play a crucial part in their sustainability and Corporate and Social Responsibility (CSR) strategy while enabling them to do their bit for global climate change. The report also states that any scenario that does not involve a reduction to zero will not stop climate change.
Michael Roberto
MARCH 5, 2018
News reports this morning indicate that United Airlines has announced a significant change to its employee compensation policies. United Airlines President Scott Kirby issued a memo to employees explaining the change. Multiple reports indicate that employees are not pleased, to say the least.
Michael Roberto
MAY 24, 2022
His deputy, Al Madar, pointed to one counterintuitive sign the approach is starting to take root: Boeing saw a record number of safety reports filed by employees in March and April. That data tells me what we’re doing is working,” said Madar, who oversaw American Airlines Group Inc.’s s operational safety program before joining Boeing.
mjvinnovation
JUNE 25, 2020
American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds. in accounting: organizations can use RPA for general accounting, operational accounting, transactional reporting and budgeting. in the area of ?? in the area of ??human Seek expert help. Conclusion.
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