Eliminating Walls in B2B Platforms (keep an eye on Amazon)

Innovation Excellence

Build Capability Business Models Customers Digital Disruption Feature Of The Week Innovation Amazon Apple B2B B2C Digital Integration facebook Google

B2B 54

Welcome to the New Era of Automation

Innovation Excellence

Disruption Innovation Product Innovation Technology automation B2B B2C branding Changing Context Industry Trends inventory management michael graber New Applications Operational Controls Southern Growth Studio technology Vending Machines

Video 53

How Customer Experience Affects a Company’s Revenue

InnovationManagement

Both B2B and B2C companies greatly value the concept of creating exceptional customer experience as the bottom line of achieving revenue growth. Customer experience is perhaps the single most valuable and emphasized component of business operations. Organization & Culture

B2C 53

Entrepreneurship Hack: The Startup Idea Matrix

Game-Changer

Eric Stromberg created a matrix that outlines various consumer markets as well as tactics a company can take to bring a unique product to the market; for B2C and B2B. Below is a screenshot of how it looks: Follow this link to find the full B2C matrix , and this link for the full B2B matrix.

How to Improve Customer Experience in an Era of Choice

has provided that 64% of consumers (B2C) and 80% of business buyers (B2B) expect. HOW TO CAPTURE THE VOICE OF THE CUSTOMER IN AN ERA OF CHOICE - SPIGIT 1 HOW TO IMPROVE. CUSTOMER. EXPERIENCE IN AN.

Do you have a Social Media Listening Control Room?

Destination Innovation

Leading B2C (Business to Consumer) companies have invested in Listening Centres where they monitor real-time conversations and web analytics in order to gain immediate insights, start dialogues, diffuse critical issues and observe competitors.

B2C 130

B2B Co-creation: Our learnings and insights

Board of Innovation

Myth-buster: Co-creation is not just for B2C contexts. B2B co-creation, otherwise known as corporate partnerships, has a lot of opportunity for big impact when it comes to innovative business offerings between manufacturers and their most trusted customers. We’ve seen firsthand how successful it can be and wonder why more organizations aren’t doing co-creation programs. Where. Continue reading.

B2B 46

What are and why you should create Buyer Personas by now?

mjvinnovation

B2B & B2C. When a B2C context, personas may tell you what you need to know. The more detailed you are, the better. Buyer personas provide tremendous structure and insight for your company. A detailed buyer persona will help you determine where to focus your time, guide product development, and allow for alignment across the organization. As a result, you will be able to attract the most valuable visitors, leads, and customers to your business.

B2C 40

The Future Of Emotionally Intelligent Technology with Sergio Langarica

Game-Changer

What is your advice to B2C companies that want to embed emotion AI into their business? Computers are increasingly able to figure out what we’re feeling. A recent report predicts that the global affective computing market will grow from $12.2 billion in 2016 to $53.98 billion by 2021.

Prioritize Your Best Ideas With One Powerful Tool

Leapfrogging

I’ve had the opportunity to lead strategic innovation programs with some of the biggest B2B and B2C brands on earth including Arcelor Mittal (the largest steel company in the world), Hershey (the iconic chocolate company), NBCUniversal (the media giant) and Cigna (the global insurance powerhouse). Innovation is as much about choosing what not to do as it is about deciding what you’re going to do.

Tools 109

Customer Co-Creation: A Deeper Path to Empathic Understanding

Legacy Innovation Group

But to make the process work, there are several important considerations that have to be taken into account, primarily around the specific steps to be used in a B2B versus B2C scenario. Customer Co-Creation: A Deeper Path to Empathic Understanding. Oct 03, 2016 | Anthony Mills.

B2C 52

What are and why you should create Buyer Personas by now?

mjvinnovation

B2B & B2C. When a B2C context, personas may tell you what you need to know. The more detailed you are, the better. Buyer personas provide tremendous structure and insight for your company. A detailed buyer persona will help you determine where to focus your time, guide product development, and allow for alignment across the organization. As a result, you will be able to attract the most valuable visitors, leads, and customers to your business.

B2C 40

Innovation Is ….

IdeaScale

Whether you’re working with a B2C innovation or a B2B innovation, there is some gap that is being fulfilled by your innovation.

B2C 130

“For 12,99 € to Platform Champion”

etventure

The difficulty is that quite different definitions of platforms exist: “If I put a glass on the lectern here, it is also a platform” In addition, there are fundamental differences between B2B and B2C.

B2B 52

5 Ways Productivity Makes Your Business More Efficient

The Human Factor

Whether you run a B2B or B2C business , giving additional control to clients or customers could enable you to cut your costs dramatically. image source. Contributed post –.

B2C 52

3 Essential Considerations For New FinTech Startups

The Human Factor

As a new enterprise you’ll face an uphill struggle when it comes to earning the trust of your prospects, especially if you’ll be operating on a B2C basis. Contributed post – Technology has changed the way we do just about everything.

B2C 52

Social media: value creation through interaction

Norbert Bol

Although I very much believe that social media platforms can be such an actor in both business-to-business (B2B)and business-to-consumer (B2C) contexts, it requires that social media should be a part of the communication strategy between firms and customers in the first place. Last week I wrote about how Facebook is becoming the innovation platform. Singaraju et al.

B2C 45

Sustainability Solutions: Driving Factors and Key Innovations

Yet2

Social pressure has also been a significant factor driving the sustainability movement for B2C companies, but for B2B companies, economic factors tend to be the primary motivation. In recent years, the word “sustainability” has become synonymous with “environmentalism.” However, this is entirely too simplistic.

The Dwindling Shelf Life of Market Insights?—?And What To Do About It

New Market Advisors

including both B2B and B2C customers?—?are The Dwindling Shelf Life of Market Insights?—?And And What To Do About It We often talk about how the world is changing faster than ever. Information can spread quickly, and people can learn about the next big thing in a matter of hours.

B2C 52

How B2B2C Drives Digitalization and the Innovation of New Business Models

Innovation 360 Group

To find a signal in all that noise, B2B companies have joined forces with B2C to form a new business model: B2B2C. bctt tweet=”To find a signal in all that noise, B2B companies have joined forces with B2C to form a new business model: B2B2C” username=””].

B2B 52

Awesome Innovation Infographic To Double Your Effectiveness

Gijs Van Wulfen

FORTH was developed in practice and has been used successfully in Europe by more than 35 organizations in both B2B and B2C markets and in non-profit sectors. Take a closer look at the Innovation Infographic as pdf. Starting innovation is for many a struggle to master. A study of Booz & Company shows only a quarter of all companies are effective at the start of innovation.

B2C 84

Lean Innovation Leadership in the Enterprise

Moves the Needle

How can you use Lean Innovation in a B2B vs B2C company? Video Interview with Aaron Eden Bringing an entrepreneurial spirit to large enterprise companies is something that we are passionate about here at Moves the Needle. We do this by educating organizations on how to bring a startup mindset to the table and how to enable their employees to work in this new way of thinking.

Why You Don’t Want Brand Strategy and Execution from the Same Partner

BrainZooming

He has moved to a new role leading marketing for an organization shifting from the B2C to B2B market. A potential client reached out to us. He was a client team member on a customer experience strategy engagement several years ago.

B2B 93

Five Steps for Creating Customer Journey Maps You Can Actually Use

New Market Advisors

Regardless of whether you’re looking at customers from a B2B, B2C, or internal (process improvement) lens, journey mapping allows an organization to put itself in the customer’s shoes.

B2C 52

My 5 S for future Innovation: Smart, Stacks, Scale, Storage, and Software

Paul Hobcraft

IoT (B2C) is well-ahead of IIoT (B2B). Technology is radically altering our need for innovation. We see increasingly innovation is feeding off the “ digital response rate ” Connecting technology and innovation is altering how we should re-access organizations ability to build out.

8 Customer Experience Stats Every Leader Needs to Know

Planview Spigit

It doesn’t matter if you’re B2B or B2C, people talk. 64% of consumers (B2C) and 80% of business buyers (B2B) expect real time communication with companies. Customer experience can literally make or break your business.

B2C 52

Is Innovation Just a Buzzword?

IdeaScale

Everyone exchanges mission statements that begin with, “We’re making the world better by disrupting…” or, “We’re the Uber of…” Some of the lingo is helpful shorthand, like B2B and B2C. I moved to the Bay Area three years ago for an exciting new job with IdeaScale.

Qmarkets & Amer Sports – An Innovative Partnership that Created Unprecedented Employee Engagement

Qmarkets

Amer Sports is a large, international, Nasdaq-Helsinki-listed sporting goods company with both B2B and B2C focus in 34 countries.

B2C 70

What You Need to Know About Idea Software

Planview Spigit

Idea software is used to address many modern business challenges, for all types of organizations — including B2B and B2C companies, from brand new startups to established enterprises. What is idea software?

What You Need to Know About Idea Software

Planview Spigit

Idea software is used to address many modern business challenges, for all types of organizations — including B2B and B2C companies, from brand new startups to established enterprises. What is idea software?

Awesome Innovation Infographic To Double Your Effectiveness

Gijs Van Wulfen

FORTH was developed in practice and has been used successfully in Europe by more than 35 organizations in both B2B and B2C markets and in non-profit sectors. Take a closer look at the Innovation Infographic as pdf. Starting innovation is for many a struggle to master.

B2C 52

8 Customer Experience Stats Every Leader Needs to Know

Planview Spigit

It doesn’t matter if you’re B2B or B2C, people talk. 64% of consumers (B2C) and 80% of business buyers (B2B) expect real time communication with companies. Customer experience can literally make or break your business. One bad experience for a customer can set off a chain reaction that leaves your company putting out a lot of fires. The horror stories you hear about of a bad experience with a brand going viral across social media is a great example of this.

B2C 40

Applications of Artificial Intelligence (AI) in business

hackerearth

Fintech firms like Kensho and ForwardLane use AI-powered B2C robo-advisors to augment rebalancing decisions and portfolio management performed by human analysts. Businesses that use Artificial Intelligence (AI) and related technology to reveal new insights “will steal $1.2

B2C 85

How B2B2C Drives Digitalization and the Innovation of New Business Models

Innovation 360

To find a signal in all that noise, B2B companies have joined forces with B2C to form a new business model: B2B2C. bctt tweet=”To find a signal in all that noise, B2B companies have joined forces with B2C to form a new business model: B2B2C” username=””]. In the 1990’s, chess was often brought in as a useful tool for talking about advanced business concepts.

B2B 43

What You Need to Know About Idea Software

Planview Spigit

Idea software is used to address many modern business challenges, for all types of organizations — including B2B and B2C companies, from brand new startups to established enterprises. What is idea software?