Brands In Memoriam 2012

CorporateIntel

Frequent readers of this blog know that I am obsessed with the concept of creative destruction , the intangible but daunting market force where an invention that is vital takes out that which has become defunct, and the nascent replaces the established.

Designing Screens Using Cores and Paths

Boxes and Arrows

Imagine you’re on one side of a grass lawn and you want to reach the bus stop on the opposite side. Do you walk on the sidewalk around the edges or cross in the middle? Assuming the grass is dry and it’s not prohibited, you’d probably take the shortest path and walk across the lawn to the bus stop. If others have done so before, you may see a beaten path that you could follow.

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Business Model Canvas for User Experience

Grasshopper Herder

The Business Model Canvas is the tool of choice for a business dashboard. It very much appeals to the business guy in me. It irks the UX part of my brain. Business Model User Experience business model business model canvas business plans user experience

Tools 87

2012 Innovation Resolution: Turning Ideas Into Money

Robert Brands

In order to implement sustainable Innovation in 2012, you need to define innovation in a manner that makes strategic sense for your organization, and have the know-how to properly construct and use a process, plus the will to keep the process on course. Make developing that strategy your 2012 New Year’s Resolution. The post 2012 Innovation Resolution: Turning Ideas Into Money appeared first on Robert's Rules of Innovation.

Business Model Canvas for Puppies (part I)

Grasshopper Herder

TaskRabbit launched a new business: Puppies-as-a-Service I think it's a fabulous idea and it'll make a great example to use with our new Business Model Canvas. Business Model business model business model canvas business plans puppies user experience

12 Random Customer Development Tips

Grasshopper Herder

Customer development is hard. It takes work to get it right and you'll always be improving your technique. Here are a few tips I like to keep in my head while I'm getting out of the building. Customer Development Lean Startups

Tips 82

Integrating UX into the Product Backlog

Boxes and Arrows

Teams moving to agile often struggle to integrate agile with best practices in user-centered design (UCD) and user experience (UX) in general. Fortunately, using a UX Integration Matrix helps integrate UX and agile by including UX information and requirements right in the product backlog.

Flow, Mastery and Ease-of-Use

Boxes and Arrows

Recently the web design community has been eating up the secrets of game design. The Gamification trend merely borrowed simple game mechanics, from badges to progress bars. But now designers are looking more closely at core game design principles like design for flow and mastery, blending them with our old friend, ease of use. But how many of these techniques are relevant for more everyday sites, like ecommerce and productivity apps? Flow is a concept popularized by Mihály Csíkszentmihályi.

The Past and Future of Experience Design

Boxes and Arrows

Ten years ago, when I wrote The Making of a Discipline: The Making of a Title, 2002, there was a big debate on: Is experience design about online and mobile interfaces or is it something more? Forward-thinking initiatives, like the AIGA ’s Advance for Design, began the conversation at the center of the convergence of the media, technology, and business worlds.

Information Architecture, A Global Perspective

Boxes and Arrows

Show Time: 35 minutes 20 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes. Podcast Summary On today’s show I had the pleasure to talking with the first Global Director for World Information Architecture Day , Jessica DuVerneay.

10 Lean Startup Machine Tips and Tricks

Grasshopper Herder

I was at Lean Startup Machine in New York last weekend and I was so impressed by a post by Cindy Alvarez that Trevor distributed, 10 Things I’ve Learned, that I decided to blatantly copy her and create my own top ten list. Unfortunately I’m a terrible editor. So here are 21 things: …and the [.]. Lean Startups and Customer Development

LEAN 80

Leonardo's Kitchen Nightmare

Boxes and Arrows

“It’s easier to resist at the beginning than at the end.” ” Leonardo Da Vinci Some of Leonardo’s projects failed because of their execution. The strange tale of Leonardo’s “Kitchen Nightmare” plays out like a Shakespearean “comedy of errors” where a visionary designer’s experiments all work perfectly to extremely disastrous results.

Content Strategy — in 3D!

Boxes and Arrows

For centuries, the well-heeled Christian faithful in Europe made pilgrimages to Jerusalem, but most couldn’t afford these expensive and dangerous trips. In the fifteenth century, monks met the demand by setting up shrines along the roads. Together, these shrines told the Passion story, so that the faithful could take the same trip in miniature, at home. In the seventeenth century, these shrines moved inside the churches, becoming the modern Stations of the Cross.

Are Design Patterns an Anti-pattern?

Boxes and Arrows

Design patterns are generally considered a good thing, but do they actually help run a user experience group? As a user experience group manager and an observer (and sponsor) of design pattern exercises, I’ve come to have serious questions about their actual utility. It’s not that design pattern libraries are bad, but that in a world of limited resources, it is it is not clear that the investment is worth it.

The Story's the Thing

Boxes and Arrows

_This is an excerpt from “UX Storytellers”:[link] If you enjoy it, consider getting the kindle edition of UX Storytellers – Connecting the Dots with all the stories!_. Here’s something I believe in: stories are what make us human. Opposable thumbs? Other animals have those. Ability to use tools? Ditto. Even language is not exclusive to human beings.

Build Measure Learn vs. Learn Measure Build

Grasshopper Herder

The Build Measure Learn loops is backwards. There is a presumption that if you build something and slap some analytics on it then you will inevitably learn. Lean Startups and Customer Development build measure learn Minimum Viable Product startup

How to know what to draw

Xplaner

I have taught a lot of people how to draw their ideas. One of the questions that comes up over and over is “now that I can draw my ideas, how do I know what to draw to get my ideas across?” ” In other words, “I have a communication goal, how can I figure out the best way to draw that?” ” It’s not just how to draw, but what to draw.

Visual thinking basics

Xplaner

In this video, I share some basics of visual thinking that should get you up in running in about 20 minutes. This video is a bit long, so I added a table of contents so you can quickly navigate to the points you are interested in. The table of contents is available by clicking the icon to the right of the volume control. Let me know about your sketching challenges and I will try to help you through them in future videos. Blog posts Videos

Video 86

The Past and Future of Boxes and Arrows

Boxes and Arrows

Podcast Summary In this episode, I had the pleasure of sitting down in New Orleans at the 2012 Information Architecture Summit with Christina Wodtke ( @cwodtke ), the founder of Boxes and Arrows.com. Also, the community will come together at the Boxes and Arrows Fall 2012 Retreat. Show Time: 21 minutes 06 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes.

The connected company

Xplaner

Many thanks to Thomas Vanderwal for the many conversations that inspired this post. The average life expectancy of a human being in the 21st century is about 67 years. Do you know what the average life expectancy for a company is? Surprisingly short, it turns out. In a recent talk , John Hagel pointed out that the average life expectancy of a company in the S&P 500 has dropped precipitously, from 75 years (in 1937) to 15 years in a more recent study.

Business Model Canvas for Puppies, part II

Grasshopper Herder

When we last left off, our intrepid Puppies-as-a-Service Business Model Canvas was looking pretty good. We'd finished off the product/market fit side of the canvas. Business Model business model business model canvas business plans puppies user experience

Problems Don’t Exist

Grasshopper Herder

Entrepreneurs should stop talking about abstract solutions and frame their pitches in terms of solving real problems, but I was wrong. Problems don't exist. Lean Startups and Customer Development early adopters problems

LEAN 62

The Risk of Building the Wrong Stuff

Grasshopper Herder

As business people, we need to manage our risks. We sound very intelligent when we do this, but it occasionally leads to incredibly stupid behavior. Lean Startups build measure learn

Driving Holism in Cross-channel Projects

Boxes and Arrows

Show Time: 29 minutes 29 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes. Podcast Summary Today on Boxes and Arrows, Chris Baum talks with Patrick Quattlebaum, Design Director at Adaptive Path. Patrick has some interesting insights and tools that designers can use to develop experiences across channels.

How to know when to draw

Xplaner

My friend Marcia Conner , an admitted “word person” has been honing her visual thinking skills. She asked me “How can I recognize when I should be drawing an idea, versus communicating it some other way?” ” Watch my conversation (and sketching) with Marcia here. Blog posts Videos

Leaping Into Indie UX

Boxes and Arrows

Podcast Summary In this episode Chris Baum speaks with Donna Spencer , Lynne Polischuik , Justin Davis and Erin Jo Richey at the 2012 IA Summit about their interactive panel discussion Taking the Plunge: Diving Into Indie UX. Show Time: 33 minutes 40 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes.

What is a connected company?

Xplaner

Blog posts Videos

Business Model Canvas, Iteration, and Marshmallows

Grasshopper Herder

I have a love hate relationship with the Business Model Canvas. Steve Blank uses it brilliantly in his Lean Launchpad class, I've had less success. Business Model business model business model canvas business plans

LEAN 57

User Experience is Not a Feature

Grasshopper Herder

Is anyone else out there sick of signing up for on-line products that don't do what they promised? It's only an MVP" is a poor excuse for bad user experience. Customer Development Customer Support Entrepreneurship User Experience customer support Minimum Viable Product MVP user experience ux

Triangulating the User Experience

Grasshopper Herder

It's not just about Customer Development. I'm a massive fan or Customer Development but that cannot be the only tool in your toolbox. Customer Development User Experience lean user experience leanux user experience ux

Tools 56

Jump Grasshopper, Jump!

Grasshopper Herder

haven't been updating my blog recently. Big news, I joined LUXr and I'm on tour in Europe! Business Model agile UX business model canvas for user experience Lean Startups lean user experience

LEAN 50

How to know what to draw

Xplaner

I have taught a lot of people how to draw their ideas. One of the questions that comes up over and over is “now that I can draw my ideas, how do I know what to draw to get my ideas across?” ” In other words, “I have a communication goal, how can I figure out the best way to draw that?” ” It’s not just how to draw, but what to draw.

Video 62

The Last Word on This Election Year

CorporateIntel

All week I have been trying to devise a clean getaway post for the year 2012 and it has been a struggle. I referred to a recent hiring notice from the Obama 2012 campaign. And it won the 2012 campaign. Then performance on demand, Wall Street Journal columnist Peggy Noonan did the heavy lifting for me in this weekend’s edition of her column, Declarations.

Data 40

Back to Business

CorporateIntel

Here is the text that appeared in the Wall Street Journal, October 25, 2012 , reprinted for convenience: “Policy makers should acknowledge that our growing debt is a serious threat to the economic well-being and security of the United States. Last week more than eighty corporate CEOs signed and published a manifesto, agreeing that our nation needs both spending cuts and revenue increases to move forward.

Gamestorming for service design

Xplaner

Did you like this? If so, please consider buying me a coffee! Videos Ways of working

Our Real Work Begins

CorporateIntel

It has been over a week now since our Presidential Election, a good time to reflect. A broad consensus would seem to exist that it is good the election is over — on this we can all agree, and hey, that’s a start. If the numbers tell the tale correctly, slightly more than half of us are pleased with the outcome and slightly less than half not so much.

LEAN 40

Debate Takeaways Tallied Tactfully

CorporateIntel

I try hard in this blog to leave out my personal politics, which isn’t all that hard to do since I consider the topic of business innovation and its various threads to be about as nonpartisan a subject as there should be. Business enterprise and creativity are as fundamental to a shared sense of values as I can imagine, and where we may often disagree on the “how” I hope we don’t much disagree on the “why.”

Don’t Fear the Fad

CorporateIntel

As an investor, can you ever know for certain if that newfangled gizmo come to market is the real deal or a fad? Let’s try it a different way—perhaps everything is a fad, until it’s proven otherwise. Bread, most likely not a fad. But organic fair-market nine-grain soft crust, probably a fad. Cars, probably not a fad. But eight-cylinder 130 mph muscle mobiles with no back seats could be a fad.

Edutainment No More

CorporateIntel

” by Ken Goldstein (ACM Computers in Entertainment: May 1, 2012). About a year ago I wrote the following article at the request of ACM Computers in Entertainment for the debut of their redesigned site, which launched last week. It is a bit longer than my usual posts, but for those interested in the topic, hopefully it will inspire good thoughts and discussion.

Learning from Mars

CorporateIntel

If you went to elementary school circa the 1960s, you remember that one of the few times TV was brought into the classroom—likely a dusty, early model, enormous 21-inch Zenith B&W CRT with bent rabbit ears, strapped to a prison issue, grey steel rolling wheel cart—was for the Apollo lift offs, splash downs, and moon walks.

Icons and signs

Xplaner

Very nice video on the art of rich pictures — icons and signs. Videos

Video 54

Social Media Gurus

Grasshopper Herder

This is my socially incorrect feeling whenever I get cornered at a networking event by someone proclaiming themselves to be a social media guru. Managing Entrepreneurship guru social media

Comfortably Numb, Stupidly Unashamed

CorporateIntel

I have been agonizing for weeks whether to write about Rielle Hunter. The notion of a single additional millisecond consumed by the public on this media danse macabre peels the skin from my typing fingers. Still I need to share a few words, less about what’s happened, more about how troubled I am with our inability to look away from the body. Rielle Hunter is not a celebrity, except that she is. She had a sexual relationship with a married man. She got pregnant. She chose to have a baby.