Brands In Memoriam 2012

CorporateIntel

Frequent readers of this blog know that I am obsessed with the concept of creative destruction , the intangible but daunting market force where an invention that is vital takes out that which has become defunct, and the nascent replaces the established.

2012 Innovation Resolution: Turning Ideas Into Money

Robert Brands

In order to implement sustainable Innovation in 2012, you need to define innovation in a manner that makes strategic sense for your organization, and have the know-how to properly construct and use a process, plus the will to keep the process on course.

The connected company

Xplaner

Many thanks to Thomas Vanderwal for the many conversations that inspired this post. The average life expectancy of a human being in the 21st century is about 67 years. Do you know what the average life expectancy for a company is? Surprisingly short, it turns out.

Designing Screens Using Cores and Paths

Boxes and Arrows

Imagine you’re on one side of a grass lawn and you want to reach the bus stop on the opposite side. Do you walk on the sidewalk around the edges or cross in the middle?

Design 113

Integrating UX into the Product Backlog

Boxes and Arrows

Teams moving to agile often struggle to integrate agile with best practices in user-centered design (UCD) and user experience (UX) in general. Fortunately, using a UX Integration Matrix helps integrate UX and agile by including UX information and requirements right in the product backlog.

Design 111

Flow, Mastery and Ease-of-Use

Boxes and Arrows

Recently the web design community has been eating up the secrets of game design. The Gamification trend merely borrowed simple game mechanics, from badges to progress bars.

Travel 105

Leonardo's Kitchen Nightmare

Boxes and Arrows

“It’s easier to resist at the beginning than at the end.” ” Leonardo Da Vinci Some of Leonardo’s projects failed because of their execution.

System 100

How to know what to draw

Xplaner

I have taught a lot of people how to draw their ideas. One of the questions that comes up over and over is “now that I can draw my ideas, how do I know what to draw to get my ideas across?” ” In other words, “I have a communication goal, how can I figure out the best way to draw that?” ” It’s not just how to draw, but what to draw.

Content Strategy — in 3D!

Boxes and Arrows

For centuries, the well-heeled Christian faithful in Europe made pilgrimages to Jerusalem, but most couldn’t afford these expensive and dangerous trips. In the fifteenth century, monks met the demand by setting up shrines along the roads.

Visual thinking basics

Xplaner

In this video, I share some basics of visual thinking that should get you up in running in about 20 minutes. This video is a bit long, so I added a table of contents so you can quickly navigate to the points you are interested in. The table of contents is available by clicking the icon to the right of the volume control. Let me know about your sketching challenges and I will try to help you through them in future videos. Blog posts Videos

Video 86

Are Design Patterns an Anti-pattern?

Boxes and Arrows

Design patterns are generally considered a good thing, but do they actually help run a user experience group? As a user experience group manager and an observer (and sponsor) of design pattern exercises, I’ve come to have serious questions about their actual utility.

Business Model Canvas for User Experience

Grasshopper Herder

The Business Model Canvas is the tool of choice for a business dashboard. It very much appeals to the business guy in me. It irks the UX part of my brain. Business Model User Experience business model business model canvas business plans user experience

Tools 87

How to know when to draw

Xplaner

My friend Marcia Conner , an admitted “word person” has been honing her visual thinking skills. She asked me “How can I recognize when I should be drawing an idea, versus communicating it some other way?” ” Watch my conversation (and sketching) with Marcia here. Blog posts Videos

What is a connected company?

Xplaner

Blog posts Videos

12 Random Customer Development Tips

Grasshopper Herder

Customer development is hard. It takes work to get it right and you'll always be improving your technique. Here are a few tips I like to keep in my head while I'm getting out of the building. Customer Development Lean Startups

Tips 82

Business Model Canvas for Puppies (part I)

Grasshopper Herder

TaskRabbit launched a new business: Puppies-as-a-Service I think it's a fabulous idea and it'll make a great example to use with our new Business Model Canvas. Business Model business model business model canvas business plans puppies user experience

What is User Experience?

Grasshopper Herder

Your job is to make the user happy. The user doesn't care about your features or how you make their problems disappear, they care about being happy. User Experience lean user experience leanux user experience ux

LEAN 82

Information Architecture, A Global Perspective

Boxes and Arrows

Show Time: 35 minutes 20 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes. Podcast Summary On today’s show I had the pleasure to talking with the first Global Director for World Information Architecture Day , Jessica DuVerneay.

10 Lean Startup Machine Tips and Tricks

Grasshopper Herder

I was at Lean Startup Machine in New York last weekend and I was so impressed by a post by Cindy Alvarez that Trevor distributed, 10 Things I’ve Learned, that I decided to blatantly copy her and create my own top ten list. Unfortunately I’m a terrible editor. So here are 21 things: …and the [.]. Lean Startups and Customer Development

LEAN 80

Jump Grasshopper, Jump!

Grasshopper Herder

haven't been updating my blog recently. Big news, I joined LUXr and I'm on tour in Europe! Business Model agile UX business model canvas for user experience Lean Startups lean user experience

LEAN 74

Icons and signs

Xplaner

Very nice video on the art of rich pictures — icons and signs. Videos

Video 71

The three structures of an organization

Xplaner

Interesting presentation from the BetaCodex Network: The 3 Structures of an Organization (BetaCodex11) from Niels Pflaeging. Blog posts

66

Business Model Canvas for Puppies, part II

Grasshopper Herder

When we last left off, our intrepid Puppies-as-a-Service Business Model Canvas was looking pretty good. We'd finished off the product/market fit side of the canvas. Business Model business model business model canvas business plans puppies user experience

Build Measure Learn vs. Learn Measure Build

Grasshopper Herder

The Build Measure Learn loops is backwards. There is a presumption that if you build something and slap some analytics on it then you will inevitably learn. Lean Startups and Customer Development build measure learn Minimum Viable Product startup

Das Design Revolution

Boxes and Arrows

Experience design comrades, I speak to you today because I have a vision. A vision where one day the person who really matters is back at the heart of our design processes. Rightfully claiming pride of place at the centre of all decisions regarding our websites, interfaces and systems. I am talking, of course, of the Designer, or more specifically, the Designer’s Portfolio.

The Story's the Thing

Boxes and Arrows

_This is an excerpt from “UX Storytellers”:[link] If you enjoy it, consider getting the kindle edition of UX Storytellers – Connecting the Dots with all the stories!_. Here’s something I believe in: stories are what make us human. Opposable thumbs? Other animals have those. Ability to use tools? Ditto. Even language is not exclusive to human beings.

Problems Don’t Exist

Grasshopper Herder

Entrepreneurs should stop talking about abstract solutions and frame their pitches in terms of solving real problems, but I was wrong. Problems don't exist. Lean Startups and Customer Development early adopters problems

LEAN 70

The Risk of Building the Wrong Stuff

Grasshopper Herder

As business people, we need to manage our risks. We sound very intelligent when we do this, but it occasionally leads to incredibly stupid behavior. Lean Startups build measure learn

How to know what to draw

Xplaner

I have taught a lot of people how to draw their ideas. One of the questions that comes up over and over is “now that I can draw my ideas, how do I know what to draw to get my ideas across?” ” In other words, “I have a communication goal, how can I figure out the best way to draw that?” ” It’s not just how to draw, but what to draw.

Video 62

Business Model Canvas, Iteration, and Marshmallows

Grasshopper Herder

I have a love hate relationship with the Business Model Canvas. Steve Blank uses it brilliantly in his Lean Launchpad class, I've had less success. Business Model business model business model canvas business plans

LEAN 65

The Past and Future of Boxes and Arrows

Boxes and Arrows

Podcast Summary In this episode, I had the pleasure of sitting down in New Orleans at the 2012 Information Architecture Summit with Christina Wodtke ( @cwodtke ), the founder of Boxes and Arrows.com. Also, the community will come together at the Boxes and Arrows Fall 2012 Retreat. Show Time: 21 minutes 06 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes.

Triangulating the User Experience

Grasshopper Herder

It's not just about Customer Development. I'm a massive fan or Customer Development but that cannot be the only tool in your toolbox. Customer Development User Experience lean user experience leanux user experience ux

Tools 64

User Experience is Not a Feature

Grasshopper Herder

Is anyone else out there sick of signing up for on-line products that don't do what they promised? It's only an MVP" is a poor excuse for bad user experience. Customer Development Customer Support Entrepreneurship User Experience customer support Minimum Viable Product MVP user experience ux

67

Gamestorming for service design

Xplaner

Did you like this? If so, please consider buying me a coffee! Videos Ways of working

Driving Holism in Cross-channel Projects

Boxes and Arrows

Show Time: 29 minutes 29 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar). iTunes. Podcast Summary Today on Boxes and Arrows, Chris Baum talks with Patrick Quattlebaum, Design Director at Adaptive Path. Patrick has some interesting insights and tools that designers can use to develop experiences across channels.