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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

AI Meets Design Thinking: Crafting a People-Centric Business Future Imagine this — a customer service agent can deeply empathize with a frustrated customer because an AI assistant analyzed the customer’s tone and background to provide insights ahead of time. We transitioned from B2B or B2C to P2P. But what drove this change?

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An Innovation Minute with Gregg Fraley

Gregg Fraley

Qualitative Research in B2B. The message of this edition of An Innovation Minute is simple: Use of qualitative research techniques in business to business companies (B2B) is woefully under-utilized. Qualitative techniques are usable within frameworks like Design Thinking, Agile, Lean, and CPS. With Host, Gregg Fraley.

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4 Resources for Growing and Transforming Your Enterprise

Moves the Needle

Once you’ve identified these factors, she guides you through designing roles that maximize engagement and learning. Why We Love It: In this interview with Alicia Tillman, CMO of SAP , she explains how B2B companies work in support of customer-driven goals. How Large Enterprises Are Becoming more Agile and Saving Millions.

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Five Unicorn Scaleup Strategies

Leapfrogging

You use the term “ScaleUp” …how is that different than startup and why does it deserve a special designation? In the business-to-business (B2B) software-as-a-service (SAAS) world, the measure of Time-to-Value is an all-important leading indicator. It’s a much different situation today. Lean Process targets waste directly.

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Qmarkets & Amer Sports – An Innovative Partnership that Created Unprecedented Employee Engagement

Qmarkets

Amer Sports is a large, international, Nasdaq-Helsinki-listed sporting goods company with both B2B and B2C focus in 34 countries. From mobile innovation solutions to analog internal marketing, gamification, and employee meeting spaces, read our case study to learn all about Amer Sports' approach to innovation today. Who Are Amer Sports?

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Digital Technology MoshPit

Gregg Fraley

It’s designed to uncover unlikely, but useful, combinations of technologies, products, services, trends, and insights that lead to breakthrough innovation. The customized session design and associated proprietary tools in Digital MoshPit are only available through GFi. Discover Ideas for Long Term and Tactical Innovation Projects.

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The Future of Key Accounts Management and Relationships in Consumer Goods – a methodology for change

mjvinnovation

The truth is that given the volatility and uncertainty of the times we’re living in (and the fact that we are not psychic) no one really knows exactly how these B2B and B2C ecosystems will fare out. In the text below we present you our Futures Design Methodology in the context of Key Account Management. A new B2B landscape.

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