Innovation Sighting: Adjustable Airline Seats

Innovation in Practice

From Fox News : The airline legroom wars may finally be coming to an end. Engineering firm B/E Aerospace has filed a patent for a “legroom adjustable” seat design that allows flight attendants to move a seat forward or back depending on the size of a passenger, reports the Telegraph. Attribute Dependency Design Thinking Innovation Sighting Inside the Box Practitioner adjustable seats attribute dependency inside the box SIT systematic creativity

Exciting Innovations at CES 2020

Yet2

Two in particular, jumped out at us: Parallel Reality from Delta Airlines & MisappliedSciences demonstrated personalized content tailored to individuals’ itineraries, simultaneously, on a single screen; and.

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Change Management and the Structure of Innovation

Innovation Excellence

But innovation doesn’t have to be limited to product design and new product ranges. Innovation change management heirarchy Holacracy Malaysian Airlines Organizational Structure P&G Shimano WalgreensOften innovation is cast in the minds as a pure product related process. Apple’s iPod to iPhone to iPad, for example, is, perhaps, a perfect reflection of how most people would define innovation. It also encompasses process and structure, where change.

#1,929 – Space Week: The Flying V

Greatest. Idea. Ever.

The Flying-V’s unique design places the passenger cabin , the cargo hold and the fuel tanks in the wings, and experts hope that the plane’s aerodynamic shape will cut fuel consumption by 20% compared to today’s aircrafts.

When Software Can’t Change the Laws of Physics (or Leadership)

Mills Scofield

We can’t design with atoms and ignore gravity, conservation of energy and Newton’s laws of motion. There have been major 737 design upgrades and changes over the years; it is usually easier to do variations on a theme in terms of design, testing, certification, regulatory approvals, etc. Business’s emphasis on efficiency means we try to make things work without total re-designs. In the case of Boeing, software was going to solve known basic aerodynamic design problems.

Customer Experience: How customer journey impacts business

mjvinnovation

In this video, watch what Richard Branson (Virgin), Jeff Bezos (Amazon), Tony Hsieh (Zappos), Gary Vaynerchuk (Vayner Media) and Herb Kelleher (Southwest Airlines) have to say about the customer experience – the compilation also features testimonial of legendary Steve Jobs, from Apple: Want to know more about user experience? Customer Journey Design ThinkingIn the Thomson Reuters Annual Report, Customer Experience is one of the biggest concerns of large companies leaders.

Managing Website Accounts in Cross-Platform Contexts

Boxes and Arrows

They allow people to save address and payment information on ecommerce sites, airport and airline preferences on travel sites, and topical preferences on news sites. The challenge for experience designers is figuring out which of the many settings that can be part of an account should be made available on all platforms. This is usually accomplished by research, which can take the form of interviews, contextual inquiry, participatory design, or exploring web analytics.

Basic or Luxury? Getting Your Value Proposition Right – Business Model Inspiration #4

whataventure

Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. Clever manages to offer products at a low price by not placing importance on the brand itself and the values related to it, thereby reducing, e.g., design and marketing costs. Singapore Airlines. Research shows that serial entrepreneurs develop business models more successfully than others by building on proven strategies. Innovate like a serial entrepreneur!

Smisek’s United Ouster – Were You Really Surprised?

Adam Hartung

Since Mr. Smisek organized the merger of Continental (his former employer) with United, creating the world’s largest airline at the time, things have not gone well. Since announcing the merger in 2010, more has gone wrong than right at United: Computer glitches have hounded the airline. Thousands of flights were grounded, distressing millions of customers and wreaking havoc on the airline. Chronic bad experiences have led loyal customers to abandon the airline.

Create your own Corporate Miracle Garden

Destination Innovation

It contains many unexpected and incongruous items covered with flowers e.g. an Emirates Airlines plane, two cars stacked one on the other or two houses leaning together. You can design your own space – indoors or out. I recently visited Dubai to give a class on Innovation. I asked the hotel concierge for a recommendation of where to visit on a free morning. He listed all the main sights but I had already seen them. He then suggested something new, the Miracle Garden.

Five Reasons Companies Fail at Customer Experience Delivery

Legacy Innovation Group

Well–conceived, well–designed, and well–delivered customer experiences are the core foundation for achieving the sort of marketplace leadership that has become the hallmark of companies like Amazon, Apple, Disney, Southwest Airlines, and Zappos. As a brief primer to anyone new to this area, the points highlighted below all derive from practices known as Customer Experience Design (CXD) and Customer Experience Management (CXM). Failure Number One — No Design.

The Value of One Good Idea

KindlingApp

TVI, a media and design agency turned startup incubator (and Kindling customer), is a perfect example of just how impactful one idea can be. For example, in 1972, Southwest Airlines was in deep trouble: they had already been forced to sell a number of their aircraft, and were still losing money at a rapid rate. By transforming Southwest into an airline that was extremely efficient (and known for it), Franklin turned the business around almost as fast as one of his planes.

Strategy to Execution to enable Intelligent Enterprise

Rmukesh Gupta

Like Southwest Airlines’ obsession on being the lowest cost airlines or Alcoa’s obsession of having zero incidents in their factories or Amazon’s obsession on serving the customer what they want (even if they themselves don’t know what they want) or Apple’s obsession on design. . Great examples are the one’s that I have mentioned above (Alcoa, Southwest Airline, Apple or Amazon). . Premise.

Analysis Of The Next-Generation Mobility Value Chain

Corporate Innovation

The ACE mobility services value chain requires expertise in one or more of the following areas: 1) Vehicle Design and Manufacturing , 2) Big Data acquisition, management and exploitation , 3) ACE Platform , 4) Passenger Experience Platform , and 5) Fleet Operations. Car rental companies, and even airlines as we consider personal mobility drones and flying cars (and here ), could provide key areas of expertise to the new value chain and become important participants.

#1,653 – Amazfit Aeri Mask

Greatest. Idea. Ever.

As CNET puts it, “Many cities already require their residents to wear masks in public and major airlines have announced they will soon make them mandatory on flights. And the modular design would allow it to house different accessories like an eye shield or a fan, which would make exercising with a face mask slightly less suffocating.”

The “Joy” of Innovation: What We Can Learn from the Story of Serial Innovator and Entrepreneur Joy Mangano

Idea to Value

After her divorce in 1989, Joy Mangano was struggling to pay the bills working two jobs as a waitress and an airline-reservation manager while living with her three kids in Long Island, NY. Mangano started her on-air career at QVC and then sold her company, Ingenious Designs LLC, to HSN in 1999. Producer David O. Russell’s most recent movie, Joy [1] , begins with a title card appearing on the screen announcing this dedication: “Inspired by the true stories of daring women.

Rediscovering sustainable competitive advantage

The Future Shapers

Exceptionally successful organisations (some well-known like Ritz-Carlton, Apple or Southwest Airlines and some lesser known like Greyston Bakery, On Running or Haufe umantis) are living proof. Consequently, they spend considerable time and effort designing and improving it. Their management management model may not be intentionally designed and it may not be made explicit, ie, it is not visible. Sustainable competitive advantage? Seriously? In our time?

A new value chain for next-generation mobility

Corporate Innovation

The consumer shift will require the automakers to transition from exclusively designing and manufacturing vehicles for consumers to lease or own, to also providing transportation solutions that address the consumer’s overall mobility experience. The three shifts discussed above will result in a new value chain for on-demand mobility that will consist of the following: Vehicle designer. This is common practice today in the airline industry.

Best Project Management and Tracking Tools

IdeaScale

Using Wrike would help you prioritize and schedule projects with the same system as some of the biggest companies such as Google, FitBit and Hawaiian Airlines. There are over 50 pre-made templates available that are designed specifically for each department. IdeaScale encourages all of your employees to be innovative and create ideas no matter their role in the company.

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Shifting Innovation Perspectives for 2019

The Future Shapers

We looked at designing the future and shaping the journey, and at the importance of communication in engaging people in the transformation required. Andrea Sutton, Vice President of Design Technology at AT&T commented in November 2018 that. “ Elsewhere Southwest Airlines has developed an innovation academy with a view to leveraging human-centred design practices in order to inspire innovation and agile thinking and devolve innovation through best practices.

Stockholm Innovations for the New Year and Beyond

Innovation 360 Group

Today, the merged Air France and KLM Airlines, once rivals, transport nearly 90 million passengers annually. The Nobis eclectically combines the best of the old and new of architecture, design and service for an exceptional hotel experience. I missed the Nobel Prize by a smidge.

Why you need extreme constraints to fuel innovation

hackerearth

They talk about Zappos, Southwest Airlines, and Aravind Eye Hospitals to drive home the point about turning a constraint, such as resource, time, and method, into a winning opportunity. Never having gotten near bankruptcy like other airline majors, Southwest Airlines with its nonconformist culture has remained profitable for close to 50 years using focused innovations. Have you heard of the “Prakash Lab”?

Game Changers: How Citizen Science and Gamification Are Transforming the Business World

Qmarkets

The Crowdsourcing Week article A Thousand Eyes Are Better Than Two by Shay Hershkovitz details how international naval and air force authorities have implemented crowd-based initiatives in their search for the missing MH 370 airliner.

Robotic Process Automation: what changes with the automation process

mjvinnovation

For example, companies like airlines employ thousands of customer service agents, but customers are still waiting in line. Download our Design Thinking and Agile In the context of Digital Transformation eBook now! These activities can include queries, calculations, and record and transaction maintenance. But this quick explanation is too brief to understand the revolutionary power of RPA.

Collaboration in the Time of the Coronavirus: How to Innovate Effectively During a Crisis

Qmarkets

Already we are seeing some worryingly severe consequences, with global stock market volatility, consumer retail hysteria, and whole airline fleets grounded indefinitely. You might even consider running competitions designed to solicit ideas for ways the company could respond effectively to the pandemic. Every Cloud Has a Silver Lining There is an old Chinese proverb that says, “Crisis is an opportunity riding on a dangerous wind”.

Monitoring User Experience Through Product Usage Metrics

Boxes and Arrows

For example, you may notice customers abandoning an eCommerce site on the shopping cart page—that may be because the cart page is poorly designed, or it may be due to the “sticker shock” of high product prices. For example, an airline product team might monitor conversion rates of its mobile app, whereas perhaps flight check-ins are a more meaningful metric for that product. Introduction.

Monetizing Big Data in Next-Generation Mobility

Corporate Innovation

Utilizing freeways, and maybe even specially designated lanes in freeways, provides for environments that are more stable and consistent and less complex, compared to urban settings. The value chain associated with fleet-based people or freight transportation consists of four basic components as shown in Figure 1: Designing, testing, and manufacturing the vehicle. In particular, big data and AI enable: The vehicle’s design, test, and manufacturing.

THOMAS EDISON’S CREATIVE THINKING HABIT: ADAPTATION

Michael Michalko

His system was 100 times more efficient than existing systems at the time and was subsequently employed in, of course, all air cargo delivery systems in the airline industry.

U.S. Air Force Leverages External Innovation to Surface Innovative Ideas

Planview Spigit

Revolutionizing Pilot Training Open Challenge : In the last several years, the USAF has been losing pilots to the airline industry. Advanced Microelectronics Design & Prototype Challenge : AFWERX partnered with Air Force Research Labs (AFRL) to find Application Specific Integrated Circuit (ASIC) and System on a Chip (SoC) solutions to improve autonomous vehicles.

To succeed, Optimise the one variable that matters

Rmukesh Gupta

This was classically designed with local optimisation. I believe that one of the primary faults, which doesn’t really come up in the above list of reasons why the Bijlmer never became the city of the future was its design. In some cases, it could be increasing worker safety (Alcoa) or reducing cost (Southwest airline) or delighting customers (Virgin). Premise: One of the things that almost everyone of us does is to optimize.

To succeed, Optimise the one variable that matters

Rmukesh Gupta

This was classically designed with local optimisation. I believe that one of the primary faults, which doesn’t really come up in the above list of reasons why the Bijlmer never became the city of the future was its design. In some cases, it could be increasing worker safety (Alcoa) or reducing cost (Southwest airline) or delighting customers (Virgin). Premise: One of the things that almost everyone of us does is to optimize.

Why CEOs have Liberal Arts Degrees

Mills Scofield

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. She is now the core programming director for the Brown Entrepreneurship Program and Head of Design for The Intercollegiate Finance Journal. Some of today's top CEOs were history, political science, sociology, chinese and music majors in college. There are very practical reasons for a Liberal Arts degree, and Samanee Mahbub (Brown '18) thinks the reasons are crystal clear.

20 Ways to Think & Act Like an Innovator

The Future Shapers

The Hacker is the software developer coding the solution, the Hustler is the business-minded person who is always in close contact with customers trying to figure out what problem to solve for, and the Hipster is the designer/UX expert making sure that the user experience is simple, seamless, and stunning all at the same time. TED stands for Technology, Entertainment & Design and their slogan is “ Ideas Worth Spreading ”. 1 – DARE TO BE DIFFERENT (even a little crazy).

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Long live the pioneers, rebels and mutineers, go forth and have no fear.

The Future Shapers

” In that piece it also talked about how the Blockchain and Smart Contract technologies were enabling artists to take back control of their music’s value and how The Future Shapers are taking the design and functionality of these new music platforms and applying it to Thought Leadership and media to enable single article sales in a pay per read model. What is the link between singer-songwriter David Bowie, and Marillion the neo-progressive rock band of the 1980s?

Need for Speed in Business Model Innovation

Tata Consultancy

There is considerable untapped value in the emerging connected ecosystems for automobiles, airlines, cities, and homes. We are already seeing this in the cars, smart homes, and airlines ecosystems, where there are overlapping platforms, products, and interests. In addition, it is important for the intrapreneurs to incorporate the principles of lean start-ups, design thinking, and agile development in their work, and develop capabilities rapidly.

Stockholm Innovations for the New Year and Beyond

Innovation 360

Today, the merged Air France and KLM Airlines, once rivals, transport nearly 90 million passengers annually. The Nobis eclectically combines the best of the old and new of architecture, design and service for an exceptional hotel experience. I missed the Nobel Prize by a smidge. More precisely, (not to mention, much more honestly), I recently had the privilege and opportunity to visit Stockholm, Sweden for Innovation Technology training at the offices of Innovation360 Group AB.

Innovation Strategy – 6 Possibilities with Regulatory Constraints

BrainZooming

As the Journal article states, “The fledging aviators in the JetBlue program would still have to meet this requirement (1,500 hours of flying), but by assessing students at various intervals short of 1,500 hours, the airline seeks to show that its curriculum can produce outstanding pilots who have spent fewer hours in actual aircraft.”

Straddling: Whole Foods Discontinues 365 Store Format

Michael Roberto

But the new chain will have to work hard to avoid being labeled “a cheaper Whole Foods”, said Kevin Kelley, a principal at strategy and design firm Shook Kelley, which has worked with Whole Foods and other grocers. Consider how the legacy airlines tried to cope with entrants such as Southwest and Ryanair. Source: Wikimedia Commons Supermarket News reported yesterday that Whole Foods will not be opening additional 365 format stores.

Automakers Must Partner Around Big Data

Corporate Innovation

Consider Nissan’s work in designing the NY taxis. Like an airline does with its planes, Uber always wants to understand which of the vehicles in its service are more efficient and allow for higher utilization, while providing the highest satisfaction to the passengers. By extensively utilizing data, and paying attention to detail Tesla has changed the conversation on the type of personalized experience car owners (drivers and passengers) should expect from an automaker.

Automakers Must Partner Around Big Data

Corporate Innovation

Consider Nissan’s work in designing the NY taxis. Like an airline does with its planes, Uber always wants to understand which of the vehicles in its service are more efficient and allow for higher utilization, while providing the highest satisfaction to the passengers. By extensively utilizing data, and paying attention to detail Tesla has changed the conversation on the type of personalized experience car owners (drivers and passengers) should expect from an automaker.

Automakers Must Partner Around Big Data

Corporate Innovation

Consider Nissan’s work in designing the NY taxis. Like an airline does with its planes, Uber always wants to understand which of the vehicles in its service are more efficient and allow for higher utilization, while providing the highest satisfaction to the passengers. By extensively utilizing data, and paying attention to detail Tesla has changed the conversation on the type of personalized experience car owners (drivers and passengers) should expect from an automaker.

People Finder: Searching Without Logic?

ChiefTech

Providing an effective way to search people is thus a key goal in designing intranets. Figure 1: A typical example of not finding a person in staff directory How can you design a better People Finder application than the one that so often says “Staff not found!”?

Are your users S.T.U.P.I.D?

Boxes and Arrows

Applications that are not designed around the user’s workflow have to explain their conceptual model while they are being used: “where&# things are stored, how to make changes, who to send things to. The frequency of use should drive design. users by designing S.M.A.R.T.