Daniel Burrus

MARCH 1, 2023

From the iPod at Apple to the Happy Meal at McDonald’s—both digital and physical innovations in all industries have often stemmed from collaborative creativity at all levels. Southwest Airlines has a notable history with both intrapreneurship and solving both internal and external company pain points creatively.

How To 89

How To Design Company Trends 89

Innovation Excellence

APRIL 17, 2017

This week’s debacle at United Airlines highlighted a darker side of Innovation. While this was an extreme example of terrible customer service, I think it is merely the tip of the commercial innovation ‘iceberg’ that has been pervasive in the airline industry for many years.

Tips 42

Tips Innovation Industry Examples 42

BrainZooming

OCTOBER 28, 2015

I’m not sure where to start with the brand experience problems for Southwest Airlines in this picture. The entire Southwest Airlines ticketing area was decorated for Halloween. We talk about Southwest Airlines frequently example in Brainzooming branding and content marketing workshops. Extending Branding Strategies Too Far.

Strategy 40

Strategy Strategy eBook Strategic Thinking 40

Innovation Excellence

JULY 22, 2018

In a variety of industries today, ranging from airlines to healthcare to even buying a coffin for a funeral, a handful of major players dominate, which allows them to raise prices and restrict consumer choice. On his hit HBO show Last Week Tonight, John Oliver pointed to the dangers of corporate consolidation. Anybody who has flown.

Industry 56

Industry Disruption Innovation 56

Michael Roberto

FEBRUARY 15, 2018

Source: Dallas News For decades, the airline industry has been characterized by abysmal profits. The list of airline bankruptcies is seemingly endless. airline industry profitability is very strong at the moment - "healthier than ever" according to the headline. airlines averaged $19.65

Industry 20

Industry Report Study Competition 20

Stephen Shapiro

JANUARY 5, 2023

Work with airlines and other partners: Collaborate with airlines and other partners to find ways to improve the baggage handling process. Work with airlines and other partners: Collaborating with airlines and other partners to coordinate baggage handling procedures can also help to reduce wait times.

ChatGPT 98

ChatGPT Learning Technology System 98

Business and Tech

AUGUST 26, 2021

The hospitality industry is facing rapid changes as technology advances and the modern consumer demands more. Jan Carlzon, ex-CEO of SAS Airlines, described each occasion when a guest interacts with the hotel or restaurant as “moments of truth.” Touchless service is a significant advancement in the hospitality industry.

Industry 130

Industry Technology Agile Change 130

Michael Roberto

JANUARY 4, 2019

Source: Southwest Airlines Yesterday, Southwest Airlines co-founder and long-time CEO Herb Kelleher died at age 87. Here are five simple, yet powerful, lessons that come to mind as I reflect on the Kelleher era at the airline: Make tradeoffs. At Southwest, Kelleher chose to run an airline in a very different manner.

Competition 22

Competition System Leadership Industry 22

Idea to Value

MARCH 31, 2016

hours, yet would be cheap enough to run that they would be economically competitive with normal airlines taking more than twice as long. Boom has also reportedly signed a $2 billion (£1.4bn) deal with an unnamed London airline to help it develop its own planes. times faster than any other airliners, up to speeds of 1,451mph (Mach 2.2).

Comparison 100

Comparison Report Industry Training 100

IdeaConnection

FEBRUARY 16, 2018

As part of its efforts to innovate and maintain a leading position in its market Singapore Airlines (SIA) is ramping up its open innovation endeavors. Settings its Sights on Being the World’s Leading Digital Airline. With the launch of our Digital Innovation Blueprint, we aim to be the leading digital airline in the world.”.

Open Innovation 63

Open Innovation Internet of things Innovation Training 63

Phil McKinney

AUGUST 24, 2023

Visionary thinking is breaking down long-standing norms that have always dictated how the industry functions and what companies are expected to be like in the coming years. They develop new business models and promote innovative ideas that have the potential to revolutionize their organization's industries.

Leadership 85

Leadership Trends Industry Groups 85

Innovation Excellence

NOVEMBER 10, 2017

Lufthansa Systems, IT services provider in the airline industry with over 300 airline customers, initiated an Intrapreneurs program named Invent IT in 2007-2008.

Innovation Management 52

Innovation Management System Industry Management 52

Leapfrogging

MARCH 20, 2019

Teixeira’s thinking closely matches what I’ve been exploring in my other articles on disruption across industries like packaging , manufacturing , safety , and travel. This time, it was the intermediaries– travel agents, industrial equipment distributors, and full-service stock brokers–that got disrupted.

Disruption 138

Disruption Technical Review Industry Policies 138

whataventure

FEBRUARY 16, 2018

Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. The Jumeirah Group was founded in 1997 with the aim of becoming a hospitality industry leader by establishing a world-class portfolio of luxury hotels and resorts, especially targeting wealthy people. Singapore Airlines.

Groups 71

Groups Strategy Strategy Examples 71

InnovationManagement

OCTOBER 31, 2018

Data breaches at large companies like Facebook and Delta Airlines have brought cybersecurity to the forefront of boardrooms across the world. Major corporations, the healthcare industry, and even the federal government are all monitoring network and digital infrastructures closely.

Data 45

Data Industry Company Technology 45

Jeffrey Phillips

AUGUST 15, 2017

But unlike the insects, that loss of freedom isn't because of a tangible, sticky substance, but because of the stickiness of their perspectives, their cultures, their experiences and education and their industry conventions. Conversely we can see why it is difficult to innovate in the airline industry.

Disruption 133

Disruption Industry Culture Course 133

CMOE

FEBRUARY 13, 2024

Aspiration Example: Be in the top 5 manufacturing suppliers of choice in our industry. Team Vision Statement Examples A vision statement depends on the team’s industry and needs, but these examples provide insight on how to craft a simple statement. To be the world’s most loved, most efficient, and most profitable airline.

How To 52

How To Data Examples LEAN 52

Paul Hobcraft

NOVEMBER 12, 2019

There is a myth In the sectors that are termed hard-to-abate industries such as petrochemicals, cement, steel, trucking, airlines, and shipping it is not possible to find non-fossil alternatives, and demand keeps rising. Then what is hard-to-abate mean when it comes to difficult sectors of the economy?

Technical Review 145

Technical Review Report Technology Innovation 145

Daniel Burrus

JULY 17, 2019

For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. Reacting as quickly as possible helped many organizations climb to the top of their industries.

Agile 63

Agile Underperforming Technical Team Technology Strategy 63

Daniel Burrus

MAY 8, 2019

In July 2016, Southwest Airlines canceled 2,300 flights when a router failed, delaying hundreds of thousands of passengers. Depending on your industry, legacy technology may not be in compliance. Before making any decisions, assess both Hard Trends and Soft Trends that affect your organization and industry. Compliance penalties.

Technology 55

Technology Trends System Data 55

Planview

MARCH 20, 2023

Based on insights derived from 3,600 value streams and 326 survey responses from executives and delivery teams, the 2023 Project to Product State of the Industry Report gives us a peek into why an astounding 92% of organizations are struggling to operationalize the transition from project to product.

Project 52

Project Technical Review Software Review Survey 52

The BMI Lab Blog

AUGUST 4, 2017

Add-on model is very much extended across many industries. Airlines, car manufacturers, and software companies are usually creating and capturing value in this way. This business model is also widely used in software industry.

Software 45

Software Competition Strategy Strategy 45

CREATORS

NOVEMBER 18, 2019

You can read part one HERE ** Do you remember who invented the liquid crystal display (LCD) back in 2003 that disrupted a whole industry and thereby brought the era of traditional tube televisions to an end? They partnered with Lufthansa Systems, Boeing and Gate Group to create innovative solutions for the whole airline-industry.

Collaboration 40

Collaboration Competition System Industry 40

Adam Hartung

SEPTEMBER 11, 2015

Smisek organized the merger of Continental (his former employer) with United, creating the world’s largest airline at the time, things have not gone well. Since announcing the merger in 2010, more has gone wrong than right at United: Computer glitches have hounded the airline. ” Sounds like a lot more internal focus.

Leadership 36

Leadership Project Video Strategy 36

Planview

MAY 9, 2023

But as the industry evolved, Ingram Micro needed to transform its current capabilities to increase agility. Cognizant saw a need to modernize and streamline its own processes, especially after a devastating security breach in 2020. The company helps businesses maximize the value of their technology and had $54.5 billion in revenue last year.

Case Study 52

Case Study Study Agile Project 52

Adam Hartung

MARCH 13, 2016

The airline consistently ranks near the bottom in customer satisfaction, and on-time performance. Retired since 2004, is Mr. Bethune really in step with the needs of airline customers today? Does he really have a current understanding of how the best performing airlines keep customers happy while making money? However, Ms.

Change 36

Change Company Leadership Management 36

Corporate Innovation

JULY 17, 2017

Car rental companies, and even airlines as we consider personal mobility drones and flying cars (and here ), could provide key areas of expertise to the new value chain and become important participants. Similarly, airlines contribute important expertise in big data exploitation, fleet acquisition, as well as fleet operations and management.

Analysis 56

Analysis Big Data Data Examples 56

Greatest. Idea. Ever.

MAY 11, 2020

It’s the kind of innovation that could spur a rise in air travel and bring the airline industry back from the brink of the economic collapse they will likely face as the coronavirus pandemic rages on. This forthcoming guilt free, limitless air travel will enable millions of people to traverse the globe again and see the world.

Conference 38

Conference Policies Culture Industry 38

Innovation 360 Group

MAY 21, 2020

PESTLED illuminates current influences, but more importantly, it alerts you to rapidly approaching changes and market dynamics across industries. So, step one : Major players will not be able to compete on short haul, but the new airline can’t handle all the demand on its own. Understand an industry or region and preparing for change.

Radical Innovation 69

Radical Innovation Artificial Inteligence Data Analysis 69

Daniel Burrus

OCTOBER 26, 2016

If you were one of the millions of travelers impacted by the technology breakdown of two major airlines a few months ago, you have my sympathies. Running an unsupported operating system in an area where security is supposed to be paramount should make us all wonder about other forms of aging technology in the airline industry.

Industry 40

Industry System Technology Trends 40

Collective Innovation

OCTOBER 30, 2016

For instance with airlines, you can create a difference by creating a better user experience if most airlines have the same expectation. Several airlines have focused on creating a more friendly experience, better lounges, a better business class, in-flight entertainment, food, etc.

Crowdsourcing 40

Crowdsourcing Innovation Marketing Idea Management 40

eZassi

MARCH 29, 2017

Examples include: Airline Frequent Flyer Programs. Each of these systems gives rewards for participation, whether it’s crossing the street safely or getting a free airline ticket. Other ideas can include access to an online training course that is normally available only to employees or free admission to the next industry conference.

Open Innovation 40

Open Innovation Innovation System Conference 40

Qmarkets

SEPTEMBER 24, 2020

The transport industry for instance has been the hardest hit ‘with almost three times more businesses ceasing to trade (194 per cent)’ than any other industry. If these airlines had not innovated quickly in response to the crisis – would they have fared so well?

Innovation Management 52

Innovation Management Management Disruption Innovation 52

Qmarkets

SEPTEMBER 24, 2020

The transport industry for instance has been the hardest hit ‘with almost three times more businesses ceasing to trade (194 per cent)’ than any other industry. If these airlines had not innovated quickly in response to the crisis – would they have fared so well?

Innovation Management 52

Innovation Management Management Disruption Innovation 52

Daniel Burrus

APRIL 20, 2017

Just ask Delta Airlines , the British bank Tesco or any other company whose legacy software caused breakdowns and data breaches. The good old days of our industry are well behind us. Just like old software that can shut down an entire airline, so, too, can legacy thinking cripple your organization.

Change 69

Change Agile Software Technology 69

Corporate Innovation

APRIL 25, 2017

ACE vehicles and on-demand mobility will cause three major shifts that can lead to the disruption of the automotive and transportation industries: a consumer shift, an automotive industry shift, and a mobility services shift. This is common practice today in the airline industry. Fleet insurance. Global mobility systems.

Big Data 45

Big Data Data Technical Review System 45

IdeaConnection

SEPTEMBER 16, 2016

Several airline passengers have a little more money in the bank thanks to an open innovation competition in Germany. The submissions were assessed by a five-member jury of industry and innovation experts. Participants could submit their ideas in English or German to the competition’s website. Overall Winner.

Open Innovation 40

Open Innovation Competition Innovation Creativity 40