article thumbnail

Internal Branding Strategy – 3 Ways to Be Smarter than United Airlines

BrainZooming

The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises. 3 Ways Your Internal Branding Strategy Can Be Smarter than United Airlines.

article thumbnail

Future-Centered Design: How to Turn Great Ideas into Action Plans

Daniel Burrus

From both the perspective of an employee looking to be a bigger asset to the organization with innovation and higher-ups and managers seeking a way to further transform the industry, identifying common company pain points unlocks potential. This section is more for the managers and executives that are being sold to by an intrapreneur.

How To 89
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Innovating for a Worse Customer Experience (Insights from United Airlines)

Innovation Excellence

This week’s debacle at United Airlines highlighted a darker side of Innovation. While this was an extreme example of terrible customer service, I think it is merely the tip of the commercial innovation ‘iceberg’ that has been pervasive in the airline industry for many years.

Tips 42
article thumbnail

Strong Airline Profitability? Is it Really About Fees?

Michael Roberto

Source: Dallas News For decades, the airline industry has been characterized by abysmal profits. The list of airline bankruptcies is seemingly endless. airline industry profitability is very strong at the moment - "healthier than ever" according to the headline. airlines averaged $19.65 airlines averaged $19.65

article thumbnail

Building a Business Case for Innovation Management – Why Now?

Qmarkets

In my personal experience as Qmarkets’ VP of Product and Customer Success, and inspired by dozens of our leading customers, I have a deep belief that innovation management should not be viewed as a luxury, but as a strategic means of placing your business in the best possible position to navigate times of crisis.

article thumbnail

Building a Business Case for Innovation Management – Why Now?

Qmarkets

In my personal experience as Qmarkets’ VP of Product and Customer Success, and inspired by dozens of our leading customers, I have a deep belief that innovation management should not be viewed as a luxury, but as a strategic means of placing your business in the best possible position to navigate times of crisis.

article thumbnail

Basic or Luxury? Getting Your Value Proposition Right – Business Model Inspiration #4

whataventure

Research shows that serial entrepreneurs develop business models more successfully than others by building on proven strategies. Enjoy the following business model strategy to boost your creativity. Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. Singapore Airlines.

Groups 71